Medical Receptionist

6 days ago


Whitby, Canada Whitby Physiotherapy and Rehabilitation Centre Full time

**Job Overview**

**Responsibilities**
- Greet patients warmly and check them in for their appointments.
- Answer phone calls promptly and manage inquiries regarding appointments, services, and patient information.
- Schedule and confirm patient appointments using office management software such as Dentrix or Epic.
- Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations.
- Process patient information, including insurance verification and payment collection.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Collaborate with healthcare providers to facilitate efficient patient care.
- Handle any patient concerns or complaints professionally and effectively.

**Qualifications**
- Previous experience as a Medical Receptionist or in a similar front desk role within a dental or medical office is preferred.
- Proficiency in medical terminology is essential; familiarity with dental terminology is a plus.
- Experience with office management software such as Dentrix or Epic is highly advantageous.
- Strong organizational skills with the ability to multitask effectively in a busy environment.
- Excellent communication skills, both verbal and written, to interact professionally with patients and staff.
- Ability to operate phone systems and other office equipment efficiently.
- A proactive approach to problem-solving and attention to detail are crucial for success in this role.

Join our team today and contribute to providing excellent patient care while enjoying a rewarding career in the healthcare field

**Job Type**: Part-time

Pay: $16.55-$17.20 per hour

Expected hours: 20 - 30 per week

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

**Benefits**:

- Dental care
- Extended health care

Flexible language requirement:

- French not required

**Education**:

- Secondary School (preferred)

**Experience**:

- receptionist: 1 year (preferred)

Work Location: In person

Expected start date: 2025-01-06



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