Business Development Representative

2 days ago

Toronto, Canada ISA Cybersecurity Full time

**About the Role**:
The Business Development Sales Representative (BDSR) role is to ensure that client needs are understood and satisfied. They are focused on business development and campaign lead generation to feed new logos into our client ecosystem. They drive revenue by building and managing client relationships, collecting and analyzing information, ensuring that company offerings meet the individual needs of clients and consistently improve overall customer experience. Maintaining comprehensive CRM records including key contact information as it relates to enhancing ISA Cybersecurity enterprise-wide account knowledgebase, providing visibility to accurate forecast reporting to meet our financial growth objectives.

**About Us**:
We are proud to be recognized as a top employer for multiple years in a row, we currently hold the distinctions of Canada’s Top Small and Medium Employers 2024, Greater Toronto’s Top Employers 2024 and are Certified Great Place to Work 2024-2025.

At ISA Cybersecurity, our mission is to help clients achieve their privacy and security goals, and to be proactive in the fight against security threats. ISA is Canada’s leading cybersecurity-focused company, with three decades of experience delivering cybersecurity services and people you can trust. We provide our clients with comprehensive counsel on complex, evolving, and multi-faceted issues related to cybersecurity and breach incident response.

ISA Cybersecurity also offers a world-class 24/7 by 365 SOC 2 Type II certified CIOC (cybersecurity intelligence operations center), giving our clients deeper insights and earlier warnings about coordinated cyber-attacks. ISA strategically partners with many of the most respected security technology firms in the world. Through these relationships, our clients can gain access to a broad portfolio of industry-leading cyber solutions best suited to protect their corporate assets and customer data.

In today’s volatile world of digital threats, we help Canadian companies to better understand their current security posture and how to mitigate risks.

**Responsibilities**:

- Develop and manage target prospect lists through CRM and accomplish cold outreach to potential clients
- Effectively communicate ISA’s value proposition in security services, technologies, and expertise to clients and prospects
- Develop and execute strategic account growth strategies in collaboration with cross-functional teams
- Set appointments with prospects and clients to drive engagement and opportunity development
- Accurately forecast monthly, quarterly, and annual revenue and gross profit, ensuring predictable revenue streams for informed business planning, budgeting, and risk management
- Build and maintain strong relationships with ISA’s technology partners and their sales teams to foster collaboration and build a qualified pipeline of sales opportunities
- Identify and address core cybersecurity concerns of prospects and clients
- Meet or exceed key performance indicators (KPIs)
- Manage and support product renewals

**Qualifications**:

- Two (2) years of Sales experience
- Motivated to learn and has a proven ability to acquire new skills and expertise
- Excellent verbal and written communication with strong negotiations skills; quickly able to establish rapport and build trusting relationships with customers and stakeholders
- Ability to prioritize and work within a high-volume environment
- Highly energetic and charismatic demeanor and able to capture interest and attention over the phone
- Passionate about helping clients solve cyber related business problems

**Why Join Us?**

At ISA Cybersecurity we lead with our "Why". Our Why is to make people feel safe. This not only applies to the result of services that we provide to our clients, but how people feel when interacting with us. Whether you're an employee of ISA or a client we want you to feel safe and supported. Each one of our team members is expected to uphold this leadership quality and embrace it through consistent demonstration of our core values of Explore, Persevere, Adapt and Uplift.

We are proud to offer a variety of employee friendly programs that enable our team to perform at their best.

**Highlights of our programs and policies include**:

- Flexible sick and personal days for all employees
- Generous health plan with enhanced mental health resources and programs
- Professional development opportunities and education reimbursement up to $2,000 annually for all employees
- Maternity and parental leave top-up
- Employee referral bonus of $2,000
- Competitive salaries complemented with RRSP matching and bonus programs
- Distance remote working policy

**We also place great value on celebrating the contributions of all employees through the following service recognition programs**:

- Service anniversary recognition and generous five-year milestone service awards
- President’s Club recognizing special achievement awards: Team Member of the Ye

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