Customer Development Manager

7 days ago


SaintLaurent, Canada Ryder System Full time

You are the driving force behind our company.
Start your career with Ryder today
**Summary**
The Customer Development Manager FMS CN develops long-term business relationships with both new and existing customers. This will require that you rely on a sales approach that is both consultative and strategic, and that you partner directly with customers to determine their needs and to identify opportunities to add new business. This position allows you to play a key role in helping us to deliver the best quality service to our customers, and can put you on the path toward a long and rewarding sales management career with us including senior sales leadership roles. As an Account Manager, you will work with and further develop relationships with existing customers. Internal relationships are also a key part of this role as you will work directly with a variety of our departments including Rentals, Operations and Maintenance as well as Finance and Marketing.
**Essential Functions**
- Providing transportation solutions to full-service lease and maintenance customers
- Interacting with existing customers in order to identify and propose solutions to resolve transportation problems, meet transportation needs and achieve sales growth
- Maintaining day-to-day contact with existing customers, nurturing business relationships and ensuring that Ryder delivers on their promise of providing high quality service
- Executing marketing plans and account development strategies to expand contractual product lines
- Consistently meeting OR exceeding sales and performance goals

**Additional Responsibilities**
- Performs other duties as assigned.

**Skills and Abilities**
- Self-motivated and driven to exceed goals and expectations while also being able to function effectively as part of a team
- Excellent organizational skills
- Demonstrates analytical skills
- Strong verbal and written communication skills
- Ability to build strong customer relationships
- Proven track record using a consultative selling process to propose solutions to customers

**Qualifications**
- Bachelor's degree required in business or marketing; MBA a plus
- Five (5) years or more sales experience required
- Five (5) years or more with CRM systems such as Sales Force required

**DOT Regulated**: None
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
**Job Category**: Outside Sales
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