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Advancement Services Clerk

4 months ago

Vancouver, Canada BC Cancer Foundation Full time

This is the most exciting time in the history of cancer research and care.

We are on the cusp of true transformation. Cancer is the world’s biggest health crisis and the BC Cancer Foundation—the fundraising partner of BC Cancer—has launched the most ambitious and comprehensive healthcare campaign in BC’s history to lead this transformation and elevate cancer care for all British Columbians.

With over 90 employees working across 5 sites in B.C, we are one of the largest non-profit organizations in the province. We engage with over 100,000 donors and communities to inspire philanthropic investment in BC Cancer and we partner with some of the world’s leading researchers, oncologists and care providers.

At the BC Cancer Foundation, we are a professional, passionate and positive team who believe that we can help make a positive difference in the lives of all British Columbians and bring us closer to a world free of Cancer.

We are driven by a collective purpose to be a catalyst, powering world class innovation while supporting deeply personal cancer patient journeys.

The Position

Reporting to the Manager, Advancement Services, this position is a combination of customer service - a frontline resource for donors of the Foundation and internal staff - and administrative duties.

Primary responsibilities of the Advancement Services Clerk include:
Interacting directly with our donors, most commonly over the phone, to receive donations, verify donor information, and answer enquiries

Handling and triaging phone calls, as well as completing donor requests

Sorting, triaging and opening incoming mail

**Preparing outgoing mail**: folding, stuffing, sealing and stamping mail both manually and using a mail machine

Produce and proof-read official income tax receipts and acknowledgment receipts, as well as letters for sending to donors using Word merge templates and other available technology

Scanning, attaching, filing or confidentially shredding documents and maintaining archives

Keeping inventory and restocking stationery supplies

Organizing and optimizing storage spaces

Specific data entry, data cleanup and database maintenance assignments

The Person and Skills

Ability to work in a fast-paced and rapidly changing environment

Demonstrated ability to work independently and take initiative, when required

Strong administrative skills, attention to detail and accuracy

**Computer skills**: demonstrated competence in computer software such as Microsoft Office Suite (i.e. Word, Excel and Outlook)

Experience with Raiser’s Edge or another customer relationship management system an asset

The Qualifications

Two years’ related experience in administration, preferably working within fundraising, or an equivalent combination of education, training and experience.

**Salary Range**: $45,000 - $51,000

What We Offer

4 weeks’ vacation plus office closure between Christmas Eve and New Years, as well as half days office closures before each statutory holiday

Comprehensive benefit package including coverage for health, dental, vision and various paramedical services, plus participation in the Employee & Family Assistance Program

Participation in the Municipal Pension Plan

BC Cancer Foundation is committed to fostering, cultivating and preserving a culture of diversity & inclusion. All qualified applicants will receive consideration for employment regardless of age, ethnicity, gender identity or expression, language, national or Indigenous origin, family or marital status, physical and mental ability, political affiliation, race, religion, sexual orientation or socio-economic status.

As an employer, occupational health and safety legislation requires that we protect our workers from health and safety risks in the workplace. BC Cancer Foundation has implemented a mandatory vaccination policy requiring that all staff who work in any of our physical workplaces must be fully vaccinated against COVID 19. Considerations and reasonable accommodations can be taken upon request and will be discussed on a case-by-case basis.