Community Operations Manager

2 days ago

Mississauga, Canada Amica Senior Lifestyles Full time

Job Description:
**_ COMMUNITY OPERATIONS MANAGER_**

**_ Amica City Centre_**

**_ Full Time_**

At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. We are committed to enriching the lives of seniors now and as their needs change, and offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options. Established in 1996, we own and operate over 30 residences in British Columbia, Alberta and Ontario, and continue to grow in select markets. Find out how you can become part of a team where you belong and make a real impact every day.

**A day in the life of the Community Operations Manager**:
Reporting to the General Manager, the Community Operations Manager is responsible for the day-to-day operation and oversight of several key areas within their community, including office management, concierge, payroll and benefits, housekeeping, billing and accounting. Furthermore, the Community Operations Manager advises, directs and participates in the development and implementation of long and short term strategies, goals, objectives, policies and procedures within their community.

**Other Job Duties**:

- Administers payroll, accounts receivable, accounts payable
- Administers hiring and recruitment process including new hire paperwork
- Administers HR functions, including personnel files, training compliance and department minutes
- Completes general administrative work requirements as assigned
- Manages the concierge department, including formulating and maintaining schedules, providing training, support and coverage
- Manages the Housekeeping department, including formulating and maintaining schedules, provides training, and supporting the Housekeeping supervisor.
- Performs regular audits of concierge/housekeeping team
- Participates in budget process as directed
- Supporting Marketing & sales where required
- Participates in corporate initiatives as requested
- Participates in weekend manager on duty rotation
- Other duties as required

**How do I qualify?**

You must have:

- Diploma or certificate in bookkeeping or managerial accounting along with previous experience executing administrative tasks in hospitality setting or similar environment
- Post secondary education in hospitality, business management, or related filed
- Experience with accounting/payroll systems
- Previous experience managing payroll, benefits, accounts receivable, and accounts payable as well as managing staff
- Ability to communicate fluently in English
- Proven ability to manage and lead others
- Exceptional business writing skills and a high level of proficiency working with computers including Microsoft Excel

**What we are looking for**:

- Superior customer service skills with both residents and employees and seeks ways to maintain, improve and advance these standards
- Customer service driven with a passion for working with seniors
- Ability to manage the administrative office, including supplies and equipment, the concierge department, including scheduling, training, and performance management as well as coordinate the recruitment and hiring process
- Willingness to participate in corporate initiatives and weekend manager on duty rotation
- Strong knowledge base regarding current applicable legislation, including employment standards and the Retirement Homes Act
- Capable of basic troubleshooting of computer systems, including networking and office equipment
- Competent team-builder with coaching and conflict resolution skills- Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted._

Leaders-Hiring-Amica

  • Community Operations Manager

    4 weeks ago

    Mississauga, Canada Amica Senior Lifestyles Full time

    Job Description: **_ COMMUNITY OPERATIONS MANAGER_** **_ Amica Erin Mills_** Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching the lives of seniors now and as their...

  • Manager of Community Operations

    2 weeks ago

    Mississauga, Ontario, Canada Boldr Full time

    WHAT YOU'LL LIKE ABOUT US: Great company culture Our diverse backgrounds, commitment, and passion are the things that make us great. We geek out on new ideas, proposals, anything that will positively impact our clients and of course, you We've got training sessions in store to help you level up your skill set. With you on Boldr's side, we'll tackle social...

  • Project Coordinator

    2 weeks ago

    Mississauga, Canada Operations Full time

    **Project Coordinator** **Reports To**:Vice-President of Operations **Status**: Full-time, Regular **Category**: Administration, Operations **Location**: This is a Hybrid role which will require occasional same-day travel across the Ontario region and occasional overnight travel to Western Canada. The remainder of the time will be spent at the...

  • Senior Analyst Operational Risk Management

    1 month ago

    Mississauga, Canada Community Trust Company Full time

    Friday, May 24, 2024 Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team...

  • Senior Analyst Operational Risk Management

    1 month ago

    Mississauga, Canada Community Trust Company Full time

    Friday, May 24, 2024 Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team...

  • Senior Analyst Operational Risk Management

    1 month ago

    Mississauga, Canada Community Trust Company Full time

    Friday, May 24, 2024 Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team...

  • Associate Director, Medical Writing Operations

    3 weeks ago

    Mississauga, Canada EcoPlanet Green Operations GmbH Full time

    This is what you will do:This position is responsible for managing operational aspects of the Medical Writing and Clinical Trial Transparency (MW CTT) department’s timely delivery of high-quality, regulatory-compliant documents supporting clinical development across the Alexion RDU clinical portfolio. The scope of this position includes management of and...

  • Associate Director, Medical Writing Operations

    3 weeks ago

    Mississauga, Canada EcoPlanet Green Operations GmbH Full time

    This is what you will do:This position is responsible for managing operational aspects of the Medical Writing and Clinical Trial Transparency (MW CTT) department’s timely delivery of high-quality, regulatory-compliant documents supporting clinical development across the Alexion RDU clinical portfolio. The scope of this position includes management of and...

  • Manager, Philanthropy and Community Engagement

    2 weeks ago

    Mississauga, Canada Community Living Mississauga Full time

    Community Living Mississauga is searching for a Manager of Philanthropy and Community Engagement to join our team. **Why Join our Team?** Community Living Mississauga is a leader in providing support to people who have an intellectual disability. You will be joining a diverse, inclusive and passionate team of employees who are dedicated to making a...

  • Manager, Philanthropy and Community Engagement

    2 weeks ago

    Mississauga, Canada Community Living Mississauga Full time

    Description of Organization Community Living Mississauga has been a source of support for people who have an intellectual disability since 1955. Community Living Mississauga provides a variety of supports and services to people who have an intellectual disability, including: residential supports, employment resources, community engagement, Supported...

  • Chief Operating Officer

    3 weeks ago

    Mississauga, Canada Indus Community Services Full time

    **Job Position: Chief Operating Officer** **Department: Executive Leadership Team** **Status: Full-Time - 35 hours per week** **Location: Mississauga (with local travel)** **Compensation: $100,000.00 - $120,000.00 per annum** **Salary commensurate with skills and experience plus a generous RRSP plan, group health benefits and professional development...

  • Chief Operating Officer

    2 weeks ago

    Mississauga, Ontario, Canada Indus Community Services Full time

    Indus Community Services is an accredited, not-for-profit community benefit organization that has served local communities for over three decades. We are a registered charity, supported by our donors and by all three levels of government. Through our professional staff, we are a leader in the provision of culturally responsive services to newcomers,...

  • Senior Director of Operations

    2 weeks ago

    Mississauga, Canada Community Living Mississauga Full time

    Description of Position Reporting to the Executive Director in this newly created position on the Senior Leadership Team, the Senior Director of Operations will provide strategic leadership in developing, strengthening, and implementing effective operational systems within the organization. By embodying and integrating Community Living Mississauga’s...

  • Business Operations Coordinator

    1 week ago

    Mississauga, Canada Partners Community Health Full time

    Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates two new state-of the-art LTC homes and community hub in West Mississauga. The new homes have a combined 632-beds and be part of PCH’s larger strategy...

  • Territory Business Manager

    2 weeks ago

    Mississauga, Ontario, Canada Valvoline Global Operations Full time

    Overview:Why Valvoline?We've been in the car business for more than 150 years, starting with the invention of the world's first branded motor oil. Today, we're a global leader in automotive services and lubricants, driven every day by a people-centered focus on innovation and service excellence.As we often say, it starts with all of our people — and that's...

  • Territory Business Manager

    2 weeks ago

    Mississauga, Canada Valvoline Global Operations Full time

    Overview: **Why Valvoline?** We’ve been in the car business for more than 150 years, starting with the invention of the world’s first branded motor oil. Today, we’re a global leader in automotive services and lubricants, driven every day by a people-centered focus on innovation and service excellence. As we often say, it starts with **all** of our...

  • Community Health Initiatives Lead

    2 weeks ago

    Mississauga, Canada Indus Community Services Full time

    **Job Position**:Community Health Initiatives Lead **Department**:Health Services **Status**:35 hours per week _Until March 31st, 2024 with the possibility of an extension_ **Location**:Mississauga with local travel **Compensation**:$28.00 per hour Indus Community Services is an accredited, not-for-profit community benefit organization that has served local...

  • Administrative Assistant

    1 week ago

    Mississauga, Canada Indus Community Services Full time

    Job Position: Administrative Assistant - Operations Department: Operations Status: Full-Time - 35 hours per week Location: Mississauga, with local travel Compensation: 25.00 per hour plus benefits Indus Community Services is an accredited, not-for-profit community benefit organization that has served local communities for over three decades. We are a...

  • Contract and Operational Risk Analyst

    5 days ago

    Mississauga, Canada Partners Community Health Full time

    Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates two new state-of the-art LTC homes and community hub in West Mississauga. The new homes have a combined 632-beds and be part of PCH’s larger strategy...

  • Community Facilitator

    4 weeks ago

    Mississauga, Canada Indus Community Services Full time

    **Job Position: Community Facilitator** **Department: Newcomers Services** **Status: Full-Time - 35 hours per week** **Location: Mississauga & Brampton** **Compensation: $28.33 per hour plus benefits** Indus Community Services is an accredited, not-for-profit community benefit organization that has served local communities for over three decades. We are a...