Reception/admin Assistant
2 weeks ago
FRENDEL KITCHENS is a major cabinet manufacturing company located in the Dixie Rd/401 area of Mississauga, ON. We have 4 associated companies occupying 6 buildings in close proximity.
We are actively looking to fill 3 internal positions that require many of the same applicant qualities. Please note that these are in-office positions with **no** option to work remotely.
**1. Receptionist / Administrative Assistant**
- Answer a busy switchboard and direct callers in a timely, professional and polite manner.
- Take and relay messages accurately and completely.
- Greet visitors professionally
- Handle incoming and outgoing mail and courier services.
- Maintain office supply inventory and orders.
- Assist department managers as required with reports/documents/etc.
- Filing, scanning, faxing, laminating for various departments.
**2. Customer Service/Administrative Assistant**
- Telephone reception and greet visitors in a professional and friendly manner.
- Enter orders into the computer system. Prepare production paperwork.
- Liaison with sales staff to ensure smooth processing of orders from start to finish.
- Cost, deduct inventory and invoice completed orders.
- Assist with accounting and credit related duties as required including calling customers for payment and following up with missed payments.
- Prepare deposits; post payments to customer account.
- Maintain office supplies
**3. Inside Customer Service Rep**
- Answer customer service telephone inquiries from homeowner and site reps.
- Book appointments with customers to arrange completion of service issues.
- Schedule service technicians ensuring the correct time allotments for repairs.
- Order parts and confirm that they are ready for the scheduled service date.
- Follow-up on any outstanding issues.
- Maintain accurate service records electronically and paper trail.
**Job Types**: Full-time, Permanent
**Salary**: From $20.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Vision care
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- administrative assistant: 2 years (preferred)
Work Location: One location
Expected start date: 2023-03-20
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