Admin Assistant/receptionist

2 weeks ago


Mississauga, Canada Lenworth Dock & Door Full time

The Admin Assistant/Receptionist role is to organize, administrate and facilitate the daily business within the company - by performing a variety of general administrative and clerical services. This position requires a customer-centric, friendly and positive individual who is known to work collaboratively to attain both personal goals and as well as achieve the company’s mission. They also require a high level of organization, multitasking capabilities as well as excellent interpersonal skills. The Administrative Assistant will report to the Assistant Controller and VP, Finance.

**Regular Working Hours - Monday to Friday - **8:00 AM - 5:00 PM

**Responsibilities**
- Provide exceptional customer service to all customers
- Greet visitors and answer incoming phone calls in a professional manner - screen as many calls as possible, direct as appropriate.
- Gather appropriate information from customers for service call requests as required
- Follow up with the customer to update the invoice with a purchase order where required
- Update invoices to customer portals.
- Assist with invoicing as required
- Coordinate customer document requests (WSIB Clearance, Certificate of Insurances, Form 1000) and liaison with accounting on prequalification documents
- Manage customer safety compliance portals by uploading company health and safety documents
- Coordinate health and safety training for technicians
- Manage technician safety training matrix
- Place orders and ensure sufficient inventory is maintained for office supplies
- Schedule and arrange courier pick-up and deliveries
- Continuously update in-house filing system
- Provide back-up for other administrative team members during vacations, absences and peak billing deadlines (including invoicing)
- Other duties as reasonably assigned

**Requirements**:

- Strong presentation, written, and verbal skills
- Effective communication skills with individuals at all levels of the organization.
- Strong morals and ethics, along with a commitment to confidentiality.
- Knowledge of MS Office and Excel.
- Good organizational, time management and prioritizing skills.
- Ability to interpret and implement company policies and procedures.
- Attention to detail in all areas of work.

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Mississauga, ON L5L 5T1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
- Data entry: 1 year (preferred)
- Invoicing: 1 year (preferred)

Work Location: One location



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