Warranty Administrator
2 months ago
**Job Summary**
As a Warranty Administrator, you will be responsible for managing warranty claims and ensuring customer satisfaction by efficiently handling warranty-related tasks.
**Responsibilities**:
- Process warranty claims accurately and in a timely manner
- Communicate with co-workers to gather necessary information for warranty claims
- Maintain detailed records of warranty claims and resolutions
- Coordinate with service technicians and manufacturers to facilitate warranty repairs
- Provide administrative support to the service department
- Assist in maintaining organized warranty files and documentation
- Filling in for the Cashier from 8:00-9:30 and during lunch breaks
- posting credit memos
- Tracking LPO'S and matching up to units in inventory
- Receiving pictures of transit damage to attach to warranty claims
- Matching rentals to customer repair orders
**Experience**:
- Previous experience in a clerical or administrative role is preferred
- Proficient in computerized systems for data entry and record keeping
- Strong organizational skills with the ability to multitask effectively
- Familiarity with General Motors warranty guidelines beneficial
- Excellent customer service skills to interact with clients in a professional manner
**Requirements**:
- Attention to detail
- Excellent verbal communication skills
- Previous General Motors experience in the Service Department
- Min. 3 years Dealership Cashiering or Warranty Admin.
Pay: $17.00-$18.50 per hour
Expected hours: 40 per week
Additional pay:
- Bonus pay
**Benefits**:
- Dental care
- Life insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
**Experience**:
- Dealership experience: 3 years (required)
Work Location: In person
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