Warranty Administrator
3 weeks ago
We are seeking a highly skilled Warranty Administrator to join our team at Smartrend Manufacturing Group. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.
Key Responsibilities:
- Address customer concerns with technical questions and warranty matters in an efficient and friendly manner.
- Monitor incoming warranty units by tracking, inspecting, and logging units upon arrival, and reroute to necessary department(s).
- Escalate potential repetitive high-risk warranty concerns.
- Administer warranty replacements through fulfillment, shipping, and tracking.
- Follow up with customers on warranty issues to ensure matters have been addressed to their satisfaction.
- Update ERP system and trackers with accurate and timely information.
Requirements:
- Degree or certificate in Sales, Marketing, Business Administration, or relevant field.
- Minimum three years in a customer service role.
- Excellent interpersonal skills, communication skills, problem-solving, and presentation skills.
- Customer-focused attitude with excellent negotiation skills.
- Strong organizational skills.
- Proficient with Microsoft Word, Excel, Outlook, and PowerPoint.
- Fluent in French would be considered an asset.
About Smartrend Manufacturing Group:
Smartrend Manufacturing Group is a leading manufacturer of innovative technology solutions. We are committed to providing exceptional customer service and support to our customers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
-
Warranty Administrator
1 month ago
Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full time{"title": "Warranty Administrator", "description": "At Smartrend Manufacturing Group, we are seeking a skilled Warranty Administrator to join our team. As a key member of our customer service department, you will be responsible for addressing customer concerns, monitoring warranty units, and administering warranty replacements. If you have a positive can-do...
-
Warranty Administrator
1 month ago
Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full time{"title": "Warranty Administrator", "description": "At Smartrend Manufacturing Group, we are seeking a skilled Warranty Administrator to join our team. As a key member of our customer service department, you will be responsible for addressing customer concerns, monitoring warranty units, and administering warranty replacements. If you have a positive can-do...
-
Warranty Administrator
3 weeks ago
Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full timeWarranty AdministratorAt Smartrend Manufacturing Group, we're seeking a skilled Warranty Administrator to join our team. As a key member of our customer service department, you will be responsible for ensuring our customers receive exceptional service and support.Key Responsibilities:Address customer inquiries and concerns in a timely and professional...
-
Warranty Recovery Specialist
3 weeks ago
Winnipeg, Manitoba, Canada New Flyer Full timeJob Title: Warranty Recovery Administrator Job Summary: We are seeking a highly motivated and organized Warranty Recovery Administrator to join our team at New Flyer. The successful candidate will be responsible for administering the NFI and MCI warranty recovery program, with a focus on reducing warranty costs by improving supplier and product...
-
Warranty Service Representative
1 month ago
Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full time{"title": "Warranty Administrator", "description": "Job SummarySmartrend Manufacturing Group is seeking a skilled Warranty Administrator to join our team. As a key member of our customer service department, you will be responsible for addressing customer concerns, monitoring warranty units, and administering warranty replacements.Key ResponsibilitiesAddress...
-
Warranty Service Representative
1 month ago
Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full time{"title": "Warranty Administrator", "description": "Job SummarySmartrend Manufacturing Group is seeking a skilled Warranty Administrator to join our team. As a key member of our customer service department, you will be responsible for addressing customer concerns, monitoring warranty units, and administering warranty replacements.Key ResponsibilitiesAddress...
-
Warranty Service Representative
4 weeks ago
Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full time{"title": "Warranty Administrator", "description": "Job SummarySmartrend Manufacturing Group is seeking a skilled Warranty Administrator to join our team. As a key member of our customer service department, you will be responsible for addressing customer concerns, monitoring warranty units, and administering warranty replacements.Key ResponsibilitiesAddress...
-
Warranty Service Representative
4 weeks ago
Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full time{"title": "Warranty Administrator", "description": "Job SummarySmartrend Manufacturing Group is seeking a skilled Warranty Administrator to join our team. As a key member of our customer service department, you will be responsible for addressing customer concerns, monitoring warranty units, and administering warranty replacements.Key ResponsibilitiesAddress...
-
Warranty Service Coordinator
4 days ago
Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full timeWarranty Administrator Job DescriptionWe are seeking a highly skilled Warranty Administrator to join our team at Smartrend Manufacturing Group. As a key member of our customer support team, you will be responsible for addressing customer concerns and resolving warranty issues in a timely and efficient manner.Key Responsibilities:Address customer inquiries...
-
Warranty Service Representative
1 month ago
Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full time{"title": "Warranty Administrator", "description": "Job SummarySmartrend Manufacturing Group is seeking a skilled Warranty Administrator to join our team. As a key member of our customer service department, you will be responsible for addressing customer concerns, monitoring warranty units, and administering warranty replacements.Key ResponsibilitiesAddress...
-
Warranty Service Representative
1 month ago
Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full time{"title": "Warranty Administrator", "description": "Job SummarySmartrend Manufacturing Group is seeking a skilled Warranty Administrator to join our team. As a key member of our customer service department, you will be responsible for addressing customer concerns, monitoring warranty units, and administering warranty replacements.Key ResponsibilitiesAddress...
-
Warranty Service Representative
3 weeks ago
Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full timeWarranty AdministratorAt Smartrend Manufacturing Group, we're committed to delivering exceptional customer experiences. As a Warranty Administrator, you'll play a critical role in ensuring our customers receive top-notch service and support.Key Responsibilities:Address customer inquiries and concerns in a timely and professional manner.Monitor and track...
-
Warranty Service Representative
3 weeks ago
Winnipeg, Manitoba, Canada Smartrend Manufacturing Group Full timeWarranty AdministratorAt Smartrend Manufacturing Group, we're committed to delivering exceptional customer experiences. As a Warranty Administrator, you'll play a critical role in ensuring our customers receive top-notch service and support.Key Responsibilities:Address customer inquiries and concerns in a timely and professional manner.Monitor and track...
-
Warranty Recovery Specialist
1 month ago
Winnipeg, Manitoba, Canada New Flyer Full timeJob Title: Warranty Recovery AdministratorNew Flyer, a leading manufacturer of heavy-duty transit buses, is seeking a skilled Warranty Recovery Administrator to join our team. As a key member of our organization, you will play a crucial role in reducing warranty costs by improving supplier and product quality.Key Responsibilities:Process and pursue supplier...
-
Warranty Recovery Specialist
1 month ago
Winnipeg, Manitoba, Canada New Flyer Full timeJob Title: Warranty Recovery AdministratorNew Flyer, a leading manufacturer of heavy-duty transit buses, is seeking a skilled Warranty Recovery Administrator to join our team. As a key member of our organization, you will play a crucial role in reducing warranty costs by improving supplier and product quality.Key Responsibilities:Process and pursue supplier...
-
Warranty Parts Coordinator
4 weeks ago
Winnipeg, Manitoba, Canada New Flyer Full timeJob Title: Warranty Parts AdministratorWe are seeking a highly organized and detail-oriented Warranty Parts Administrator to join our team at New Flyer. As a key member of our parts distribution team, you will be responsible for processing warranty and retrofit parts requirements, ensuring timely delivery of warranty parts to all properties, and coordinating...
-
Warranty Parts Coordinator
4 weeks ago
Winnipeg, Manitoba, Canada New Flyer Full timeJob Title: Warranty Parts AdministratorWe are seeking a highly organized and detail-oriented Warranty Parts Administrator to join our team at New Flyer. As a key member of our parts distribution team, you will be responsible for processing warranty and retrofit parts requirements, ensuring timely delivery of warranty parts to all properties, and coordinating...
-
Warranty Parts Coordinator
1 month ago
Winnipeg, Manitoba, Canada New Flyer Full timeJob Title: Warranty Parts AdministratorWe are seeking a highly organized and detail-oriented Warranty Parts Administrator to join our team at New Flyer. As a key member of our team, you will be responsible for processing warranty and retrofit parts requirements, ensuring timely delivery of warranty parts to all properties, and coordinating with NFI Parts...
-
Warranty Parts Coordinator
1 month ago
Winnipeg, Manitoba, Canada New Flyer Full timeJob Title: Warranty Parts AdministratorWe are seeking a highly organized and detail-oriented Warranty Parts Administrator to join our team at New Flyer. As a key member of our team, you will be responsible for processing warranty and retrofit parts requirements, ensuring timely delivery of warranty parts to all properties, and coordinating with NFI Parts...
-
Warranty Parts Coordinator
3 weeks ago
Winnipeg, Manitoba, Canada New Flyer Full timeAt New Flyer, we're committed to delivering exceptional transportation solutions that are safe, accessible, efficient, and reliable. As a Warranty Parts Administrator, you'll play a critical role in ensuring our customers receive the parts they need to keep their buses on the road.Key Responsibilities:Process warranty and retrofit parts requirements in a...