Warranty Administrator

4 months ago

Winnipeg, Canada Smartrend Manufacturing Group Full time
WARRANTY ADMINISTRATOR  WHO WE ARE As one of Manitoba’s fastest growing companies, Smartrend Manufacturing Group (SMG), Inc. through our various divisions, is increasing safety in the school bus industry and reducing emissions in the electric vehicle charge systems arena. We work on exciting, patented, innovative technology that impacts our environment.  What has remained constant throughout this compelling history of growth is our dedication to our customers, our team members, and to the values on which we built SMG:  
  • People – our team is what makes us special 
  • Passion – from our hearts and minds, demonstrated through our actions 
  • Priority – we put the customer first, everyday, in everything we do 
  • Partnership – with each other, our customers, and our suppliers 
We offer a competitive benefits package in an environment that is supportive, respectful, and fun Join an innovative, growing, and diverse organization where your voice matters.   THE POSITION Exceptional in dealing with people and issues, the Warranty Administrator makes servicing our customers their priority.  You have a positive can-do attitude and will work with multiple departments to satisfy our customers’ needs. Detailed and organized, you will be juggling various inquiries from internal and external stakeholders. You have a calm nature and are able to handle difficult situations with ease and confidence.  HOW YOU WILL BE MAKING AN IMPACT 
  • Address customer concerns with technical questions and warranty matters in an efficient and friendly manner. 
  • Monitoring incoming warranty units by tracking, inspecting and logging units upon arrival, and reroute to necessary department(s). 
  • Escalate potential repetitive high risk warranty concerns.  
  • Administer warranty replacements through fulfilment, shipping, and tracking.  
  • Following up with customers on warranty issues to ensure matters have been addressed to their satisfaction. 
  • Update ERP system and trackers with accurate and timely information.  
 WHAT SKILLS AND EXPERIENCE YOU REQUIRE  
  • Degree or certificate in Sales, Marketing, Business Administration, or relevant field. 
  • Minimum three years in a customer service role. 
  • Excellent interpersonal skills, communication skills, problem-solving and presentation skills. 
  • Customer focused attitude with excellent negotiation skills. 
  • Strong organizational skills. 
  • Proficient with Microsoft Word, Excel, Outlook, and PowerPoint. 
  • Fluent in French would be considered an asset. 
 THE BENEFITS OF BEING PART OF OUR TEAM Share with us your passion and drive towards your career objectives, and we will provide an environment where your valuable contributions are rewarded and celebrated with professional growth and job satisfaction.  We offer an attractive benefits package for our team members including: 
  • Competitive compensation package 
  • Group insurance plan with health spending account 
  • Paid Vacation 
  • Company paid shutdown from Christmas to New Years 
  • Matching RRSP program 
 We would like to thank all applicants who apply, however, only those selected for an interview will be contacted.   

  • Warranty Administrator

    3 months ago

    Winnipeg, Canada Jim Gauthier Cadillac Buick GMC Full time

    **Job Summary** As a Warranty Administrator, you will be responsible for managing warranty claims and ensuring customer satisfaction by efficiently handling warranty-related tasks. **Responsibilities**: - Process warranty claims accurately and in a timely manner - Communicate with co-workers to gather necessary information for warranty claims - Maintain...

  • Warranty Administrator

    4 days ago

    Winnipeg, Canada Focus Hyundai Full time

    **Focus Hyundai is proud to be one of Automotive Canada’s Best Dealerships To Work for in 2024!** Are you detail-oriented, organized, and passionate about providing exceptional service? Join our team at Focus Hyundai as a **Warranty Administrator** and play a crucial role in ensuring our customers receive the top-notch support they deserve. At Focus...

  • Warranty Administrator

    3 months ago

    Winnipeg, Canada WINNIPEG HYUNDAI Full time

    Winnipeg Hyundai is looking for a full-time **Warranty Administrator.** This position is an administrative role that requires a keen attention to detail and an understanding of warranty policies and claims processes. You will be responsible for the handling of all warranty work orders, and making sure that all labor times and tech stories are accurate....

  • Warranty Administrator

    2 months ago

    Winnipeg, Canada WINNIPEG HYUNDAI Full time

    Winnipeg Hyundai is looking for a full-time **Warranty Administrator.** This position is an administrative role that requires a keen attention to detail and an understanding of warranty policies and claims processes. You will be responsible for the handling of all warranty work orders, and making sure that all labor times and tech stories are accurate....

  • Warranty Administrator

    6 months ago

    Winnipeg, Canada Murray Hyundai Winnipeg Full time

    Murray Hyundai / Genesis Winnipeg is currently searching for a Warranty Administrator for our Service Department. We are a family owned company that has been in business for 16 years. We believe in quality, integrity and teamwork. The Murray Auto Group is one of Canada's Best Managed companies and one of the largest dealer groups in Canada with over 30...

  • Warranty Administrator

    6 months ago

    Winnipeg, Canada Smartrend Manufacturing Group Full time

    **WARRANTY ADMINISTRATOR** **WHO WE ARE** As one of Manitoba’s fastest growing companies, Smartrend Manufacturing Group (SMG), Inc. through our various divisions, is increasing safety in the school bus industry and reducing emissions in the electric vehicle charge systems arena. We work on exciting, patented, innovative technology that impacts our...

  • Warranty Administrator

    4 months ago

    Winnipeg, Canada Smartrend Manufacturing Group Full time

    WARRANTY ADMINISTRATOR  WHO WE ARE:As one of Manitoba's fastest growing companies, Smartrend Manufacturing Group (SMG), Inc. through our various divisions, is increasing safety in the school bus industry and reducing emissions in the electric vehicle charge systems arena. We work on exciting, patented, innovative technology that impacts our environment. ...

  • Warranty Administrator

    4 months ago

    Winnipeg, Canada Smartrend Manufacturing Group Full time

    WARRANTY ADMINISTRATOR  WHO WE ARE As one of Manitoba’s fastest growing companies, Smartrend Manufacturing Group (SMG), Inc. through our various divisions, is increasing safety in the school bus industry and reducing emissions in the electric vehicle charge systems arena. We work on exciting, patented, innovative technology that impacts our...

  • Warranty Administrator

    8 months ago

    Winnipeg, Canada Smartrend Manufacturing Group Full time

    **WARRANTY ADMINISTRATOR** **WHO WE ARE** As one of Manitoba’s fastest growing companies, Smartrend Manufacturing Group (SMG), Inc. through our various divisions, is increasing safety in the school bus industry and reducing emissions in the electric vehicle charge systems arena. We work on exciting, patented, innovative technology that impacts our...

  • Warranty Administrator

    6 months ago

    Winnipeg, Canada Birchwood BMWMINI Full time

    **Reporting Relationship**:Reporting to the Fixed Operations Manager **Job Summary**: The Warranty Administrator supports the daily operations within the service department, with the goal of improving customer satisfaction and department efficiency. Working closely with the team of Service Consultants, the Warranty Administrator manages the customer loaner...

  • Warranty Administrator

    6 months ago

    Winnipeg, Canada Birchwood Chrysler Dodge Full time

    **Reporting Relationship**:Reporting to the Assistant Service Manager **Job Summary**: The Warranty Administrator supports the daily operations within the service department, with the goal of improving customer satisfaction and department efficiency. Working closely with the team of Service Consultants, the Warranty Administrator manages the customer loaner...

  • Warranty Administrator

    6 months ago

    Winnipeg, Canada Smartrend Manufacturing Group Full time

    **WARRANTY ADMINISTRATOR** **WHO WE ARE** As one of Manitoba’s fastest growing companies, Smartrend Manufacturing Group (SMG), Inc. through our various divisions, is increasing safety in the school bus industry and reducing emissions in the electric vehicle charge systems arena. We work on exciting, patented, innovative technology that impacts our...

  • Warranty Recovery Administrator

    2 months ago

    Winnipeg, Canada New Flyer Full time

    ***: Responsible for administration of NFI and MCI warranty recovery program and work to reduce warranty costs by improving supplier and product quality. **WHAT YOU WILL DO**: - Process NFI and MCI supplier recovery claims from OSVC and pursue supplier recovery for warranty failures. - Manage warranty work queue in OSVC. - Coordinate recovery with...

  • Warranty Parts Administrator

    6 months ago

    Winnipeg, Canada New Flyer Full time

    **Warranty Claims Administrator** ***: Responsible for processing warranty and retrofit parts requirements. Is responsible for the timely delivery of warranty parts to all properties. **WHAT YOU WILL DO**: - Processing of parts requirements on Warranty Coach Down Claims and Work Orders from OSVC. - Processing of parts requirements on Retrofit Reported...

  • Service and Warranty Administrator

    6 months ago

    Winnipeg, Canada Fort Garry Fire Trucks Full time

    Established in 1919, Fort Garry Fire Trucks is Canada's leading manufacturer of quality fire trucks. Fort Garry Fire Trucks is looking to hire a full -time Service and Warranty Administrator for our Service department. This position provides administrative support to the Service and Warranty Manager and is a first point of contact for service or warranty...

  • Warranty Recovery Administrator

    6 months ago

    Winnipeg, Canada NEW FLYER INDUSTRIES Full time

    **Now Hiring! Warranty Recovery Administrator!** ***: Responsible for administration of NFI and MCI warranty recovery program and work to reduce warranty costs by improving supplier and product quality. **WHAT YOU WILL DO**: **WHAT YOU NEED TO BE SUCCESSFUL**: - Highschool, minimum grade 12 - 2 or more years’ experience in Claims Recovery...

  • Warranty Parts Administrator

    6 months ago

    Winnipeg, Canada New Flyer Full time

    Warranty Claims AdministratorNew Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility...

  • Parts Coordinator

    4 weeks ago

    Winnipeg, Manitoba, Canada New Flyer Full time

    Warranty Parts Administration Role at New FlyerJob SummaryWe are seeking a highly skilled Parts Coordinator - Warranty Administrator to join our team at New Flyer. In this role, you will be responsible for processing warranty and retrofit parts requirements, ensuring timely delivery of warranty parts to all properties.Key Responsibilities:Process parts...

  • Nfi - Warranty Recovery Administrator

    6 months ago

    Winnipeg, Canada NFI Group Inc. Full time

    **Warranty Recovery Administrator** - New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions, a service dedicated to providing safe, sustainable, and reliable charging and mobility...

  • Parts Warranty Administrator

    4 weeks ago

    Winnipeg, Canada Maxim Truck and Trailer Full time

    Maxim Truck & Trailer 1860 Brookside Blvd. Winnipeg, MB R3C 2E6 Enjoy the combination of a warehouse environment and working in an office? Do you have knowledge of heavy duty truck parts and warranty processes? This could be the job for you! You will prepare, submit, and monitor all parts warranty claims plus processes various parts returns from...