Service and Warranty Administrator

8 months ago


Winnipeg, Canada Fort Garry Fire Trucks Full time

Established in 1919, Fort Garry Fire Trucks is Canada's leading manufacturer of quality fire trucks. Fort Garry Fire Trucks is looking to hire a full -time Service and Warranty Administrator for our Service department. This position provides administrative support to the Service and Warranty Manager and is a first point of contact for service or warranty customers.

**Responsibilities and Duties**:

- Prepare work orders
- Maintain service department vendor, customer and labour reports
- Receive and respond to requests for service or warranty, customer inquiries and requests from service technicians
- Prepare parts quotations for approval and process purchase orders
- Coordinate travel arrangements for service technicians
- Review and ensure completion of the administrative requirements for service contracts
- Review job costing reports and submit for manager approval
- Liaise with accounts receivable on customer accounts and payments
- Prepare invoices for freight recovery
- Maintain warranty database
- General office duties

**Applicant Requirements**:

- Proficient computer skills using Outlook, Excel, Word and Power Point
- Fluent spoken and written English and excellent interpersonal communication skills
- Customer service experience
- Strong organizational skills with the ability to adapt, multitask and manage competing priorities and adhere to timelines
- High attention to detail and accuracy with data collection and entries
- Legally eligible to work in Manitoba
- Reliable transportation: bussing is not available at our location

**Assets**
- Warranty submission experience
- Service writer or job costing experience

**We offer**:

- Competitive salary
- Health and dental benefits
- Training
- Group RSP/DPSP matching
- A stable and growing company with over 100 years of experience

We thank all applicants, however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Winnipeg, MB R3C 2E6: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Winnipeg, Canada Maserati and Alfa Romeo of Winnipeg Full time

    ***: The position is responsible for warranty claims. The responsibilities of a warranty clerk include processing and reviewing claims, overseeing fraudulent claims, and monitoring and maintaining warranty documents on all OEM warranty program divisions. **POSITION DUTIES AND RESPONSIBILITIES**: Ensuring that documents are accurate and...

  • Warranty Administrator

    4 months ago


    Winnipeg, Canada Jim Gauthier Cadillac Buick GMC Full time

    **Job Summary** As a Warranty Administrator, you will be responsible for managing warranty claims and ensuring customer satisfaction by efficiently handling warranty-related tasks. **Responsibilities**: - Process warranty claims accurately and in a timely manner - Communicate with co-workers to gather necessary information for warranty claims - Maintain...


  • Winnipeg, Canada Focus Hyundai Full time

    **Focus Hyundai is proud to be one of Automotive Canada’s Best Dealerships To Work for in 2024!** Are you detail-oriented, organized, and passionate about providing exceptional service? Join our team at Focus Hyundai as a **Warranty Administrator** and play a crucial role in ensuring our customers receive the top-notch support they deserve. At Focus...

  • Warranty Administrator

    4 months ago


    Winnipeg, Canada WINNIPEG HYUNDAI Full time

    Winnipeg Hyundai is looking for a full-time **Warranty Administrator.** This position is an administrative role that requires a keen attention to detail and an understanding of warranty policies and claims processes. You will be responsible for the handling of all warranty work orders, and making sure that all labor times and tech stories are accurate....

  • Warranty Administrator

    4 months ago


    Winnipeg, Canada WINNIPEG HYUNDAI Full time

    Winnipeg Hyundai is looking for a full-time **Warranty Administrator.** This position is an administrative role that requires a keen attention to detail and an understanding of warranty policies and claims processes. You will be responsible for the handling of all warranty work orders, and making sure that all labor times and tech stories are accurate....


  • Winnipeg, Canada Birchwood Chrysler Dodge Full time

    **Reporting Relationship**:Reporting to the Assistant Service Manager **Job Summary**: The Warranty Administrator supports the daily operations within the service department, with the goal of improving customer satisfaction and department efficiency. Working closely with the team of Service Consultants, the Warranty Administrator manages the customer loaner...


  • Winnipeg, Canada Birchwood Lexus Full time

    **Reporting Relationship**:Reporting to the Fixed Operations Manager **Job Summary**: The Warranty Administrator supports the daily operations within the service department, with the goal of improving customer satisfaction and department efficiency. Working closely with the team of Service Consultants, the Warranty Administrator manages the customer loaner...


  • Winnipeg, Canada Birchwood Automotive Group Full time

    **Reporting Relationship**:Reporting to the Assistant Service Manager **Job Summary**: The Warranty Administrator supports the daily operations within the service department, with the goal of improving customer satisfaction and department efficiency. Working closely with the team of Service Consultants, the Warranty Administrator manages the customer loaner...

  • Warranty Administrator

    7 months ago


    Winnipeg, Canada Smartrend Manufacturing Group Full time

    **WARRANTY ADMINISTRATOR** **WHO WE ARE** As one of Manitoba’s fastest growing companies, Smartrend Manufacturing Group (SMG), Inc. through our various divisions, is increasing safety in the school bus industry and reducing emissions in the electric vehicle charge systems arena. We work on exciting, patented, innovative technology that impacts our...

  • Warranty Administrator

    7 months ago


    Winnipeg, Canada Birchwood Chrysler Dodge Full time

    **Reporting Relationship**:Reporting to the Assistant Service Manager **Job Summary**: The Warranty Administrator supports the daily operations within the service department, with the goal of improving customer satisfaction and department efficiency. Working closely with the team of Service Consultants, the Warranty Administrator manages the customer loaner...

  • Warranty Administrator

    7 months ago


    Winnipeg, Canada Birchwood BMWMINI Full time

    **Reporting Relationship**:Reporting to the Fixed Operations Manager **Job Summary**: The Warranty Administrator supports the daily operations within the service department, with the goal of improving customer satisfaction and department efficiency. Working closely with the team of Service Consultants, the Warranty Administrator manages the customer loaner...

  • Warranty Administrator

    5 months ago


    Winnipeg, Canada Smartrend Manufacturing Group Full time

    WARRANTY ADMINISTRATOR  WHO WE ARE As one of Manitoba’s fastest growing companies, Smartrend Manufacturing Group (SMG), Inc. through our various divisions, is increasing safety in the school bus industry and reducing emissions in the electric vehicle charge systems arena. We work on exciting, patented, innovative technology that impacts our...

  • Warranty Administrator

    9 months ago


    Winnipeg, Canada Smartrend Manufacturing Group Full time

    **WARRANTY ADMINISTRATOR** **WHO WE ARE** As one of Manitoba’s fastest growing companies, Smartrend Manufacturing Group (SMG), Inc. through our various divisions, is increasing safety in the school bus industry and reducing emissions in the electric vehicle charge systems arena. We work on exciting, patented, innovative technology that impacts our...

  • Warranty Administrator

    7 months ago


    Winnipeg, Canada Smartrend Manufacturing Group Full time

    **WARRANTY ADMINISTRATOR** **WHO WE ARE** As one of Manitoba’s fastest growing companies, Smartrend Manufacturing Group (SMG), Inc. through our various divisions, is increasing safety in the school bus industry and reducing emissions in the electric vehicle charge systems arena. We work on exciting, patented, innovative technology that impacts our...


  • Winnipeg, Canada New Flyer Full time

    ***: Responsible for administration of NFI and MCI warranty recovery program and work to reduce warranty costs by improving supplier and product quality. **WHAT YOU WILL DO**: - Process NFI and MCI supplier recovery claims from OSVC and pursue supplier recovery for warranty failures. - Manage warranty work queue in OSVC. - Coordinate recovery with...


  • Winnipeg, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required...


  • Winnipeg, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...


  • Winnipeg, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...


  • Winnipeg, Canada Maserati & Alfa Romeo of Winnipeg Full time

    ***: The position is responsible for warranty claims. The responsibilities of a warranty clerk include processing and reviewing claims, overseeing fraudulent claims, and monitoring and maintaining warranty documents on all OEM warranty program divisions. **POSITION DUTIES AND RESPONSIBILITIES**: Ensuring that documents are accurate and...


  • Winnipeg, Canada NEW FLYER INDUSTRIES Full time

    **Now Hiring! Warranty Recovery Administrator!** ***: Responsible for administration of NFI and MCI warranty recovery program and work to reduce warranty costs by improving supplier and product quality. **WHAT YOU WILL DO**: **WHAT YOU NEED TO BE SUCCESSFUL**: - Highschool, minimum grade 12 - 2 or more years’ experience in Claims Recovery...