Manager, Donor Services

2 days ago

Vancouver, Canada Vancouver Foundation Full time

**Manager, Donor Services**

**Full-Time Permanent**

**Hybrid; Located in Metro Vancouver**

**Expected Start Date**: As soon as possible or up to 3 weeks after offer has been accepted
- Vancouver Foundation acknowledges that we carry out our work on the lands of Indigenous nations throughout colonial British Columbia. Our office is located on the unceded, ancestral, and traditional territory of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) peoples._

**Accessibility**

Vancouver Foundation's office is located on the second and third floors of a building with an elevator for access to the office, and an accessible, single-stall, gender-neutral washroom that includes a shower. Vancouver Foundation has a hybrid working model, with both work from home and in-office options available to staff. These options are position dependent.

**About Us**

Vancouver Foundation is a community foundation that serves Vancouver and all of BC. We bring together the generosity of donors with the ideas and energy of people and communities across the province. Every year we fund a diverse mix of grants, both large and small, that help to build healthy, vibrant, equitable, and inclusive communities. Considered a leader in responsive grantmaking and systems change, Vancouver Foundation is the most significant funder of charities in BC outside of government.

As a community foundation, we're committed to ensuring everyone has a place in our mission. We are on a journey to actively align all aspects of our work — both internally and externally — to our commitment to equity, inclusion, and a more just society.

**About You**

With experience in donor relations, fundraising, or nonprofit development, you bring a proven ability to cultivate meaningful relationships and guide donors in achieving their philanthropic goals. You excel at developing tailored strategies for fund advisors, ensuring funds are managed effectively and aligned with organizational priorities. Whether supporting grants, maintaining fund records, or advising on the establishment of new funds, you approach your work with precision, care, and integrity.

Guided by a commitment to justice, equity, diversity, and inclusion, you have integrated these values into your previous role(s). You're not afraid to challenge the status quo, think creatively, and explore new approaches that advance Vancouver Foundation's mission and strengthen our impact. Your strength lies in managing fund portfolios, evaluating performance, and identifying opportunities for growth or adjustment. Adaptable and solutions-focused, you navigate shifting priorities with confidence, all while maintaining a focus on long-term impact. Familiarity with donor management tools or fund administration systems is a welcome asset

You're ready to join us as we explore and shape how Vancouver Foundation might do even more to align justice, equity, diversity, and inclusion with our culture and our mission.

**About the Position**

The Manager, Donor Services, will oversee a busy portfolio of funds, focusing on activities that support fundraising, grantmaking, and stewardship. In this role, the Manager will build strong relationships with donors and fund advisors, helping them align their giving with Vancouver Foundation's mission. The Manager will also share information about the Foundation's services with prospective donors and professional advisors, making it easier for them to explore how their philanthropy can make a meaningful impact.

The Manager, Donor Services, will independently manage their portfolio, demonstrating initiative and adaptability while collaborating as needed with team members and other departments. The role may involve meeting donors and other stakeholders in person across British Columbia to foster meaningful connections and support impactful collaborations.

Depending on the needs of the team, the Manager may also assist with training or guiding colleagues to ensure workflows run smoothly. The Manager will participate in cross-departmental projects, contributing to initiatives that strengthen the Foundation and its mission.

This role is suited for someone who enjoys finding new and creative ways to improve processes and increase impact. The Manager will approach challenges with fresh ideas, a collaborative spirit, and a willingness to explore innovative solutions that drive meaningful change.

**Main Responsibilities**
- Donor Solicitation and Fund Advisor Stewardship_
- Create cultivation, solicitation and stewardship strategies and work plans to engage fund advisors
- Identify, research, cultivate and solicit prospective donors
- Prioritize and foster strong relationships with fund advisors for the long term
- Demonstrate knowledge and practice of effective and ethical fundraising standards and assist in the development of supporting systems, policies and procedures
- Support fund advisors in making grants from established funds
- Help to ens

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