Customer Service Administrator

4 weeks ago


Edmonton, Canada WIKA Instruments Ltd Full time

Customer Service Administrator

WIKA Instruments Ltd.

Permanent

WIKA is a global market leader in pressure, temperature, level, force and flow measurement, as well as in calibration. Working together with our customers, we develop comprehensive solutions based on our high-quality measurement technology components, with the solutions ultimately being integrated in their business processes.

WIKA will provide:

- Competitive salary
- Attractive health, dental, Short Term, Long Term, Life benefits
- Participation in a group RRSP plan with matching contributions.
- Family like culture
- Internal growth - promote within

Specific responsibilities:

- Receive/Distribute incoming phone calls that move out of automated attendant.
- Welcome customers, guests, and visitors to our building (physical location of role will be at front entrance desk) and ensure they are signed in and directed accordingly
- Issue purchase orders to vendors as directed by Axapta
- Receive order confirmations from vendors and update details in Axapta
- Provide support/ assistance with customer documentation packages

Knowledge, Skills & Abilities:

- Computer and technical skills
- Knowledge and experience with Microsoft products
- (Outlook/Excel/Word/Axapta
- Forward thinking with a desire to improve the customer experience

**Job Types**: Full-time, Permanent

**Salary**: From $45,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Application question(s):

- Do you live in Edmonton?
- Are you legally eligible to work in Canada

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2023-08-11



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