Receptionist/customer Service

3 weeks ago


Edmonton, Canada Metalworking Solutions (MSI) Inc Full time

Metalworking Solutions (MSI) Inc is looking for a Customer Service Support Representative who will assit our Inside Sales team with various responsiblities including the creating and maintaining of our customer data base by creating new customers and maintaining contact information on existing ones. Create and maintain item cards and their descriptions. Update price increases on the system, follow up on quotes and update backorders. This position will also include the ability to identify opportunities based on customer history in an effort to improve customer service.

You will be involved in various data entry projects that will require you to work closely both with our Inside and our Outside sales team.

Experience as a Customer Support Representative or a similar role would be beneficial. Excellent communication skills, the ability to multi-taks and the ability to work in a team environement is an absolute must.

You will be trained and directly involved is supporting both existing and new marketing and promotions.

This position will require profesionalism, patience and an absolute "customer-first" attitude.

**Job Types**: Full-time, Permanent

**Salary**: From $45,000.00 per year

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: One location


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