Manager, Residence Life

3 weeks ago


Montréal, Canada Concordia University Full time

**Position Number**: 50001381 / C4426
**Department**: Residences - Administration
**Campus**: Sir George Williams (Downtown)

**Salary**: $85,291.00 - $98,912.00 per annum
**Union/Association/HR Policy**: HR POLICIES

**Posting deadline**: January 9, 2023

Recognized as Canada’s top university under the age of 50, and one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.

Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.

As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

**NOTE**:

- This posting represents a replacement contract until May 3, 2024. This position requires an on-call status that is defined on an annual basis._

**SCOPE**
Reporting to the Director, Residence Life, the incumbent develops and maintains a safe, healthy and positive living environment which supports academic and personal development for resident students.

**PRIMARY RESPONSIBILITIES**
- Hire, train, assign work, monitor, evaluate, and motivate the Student Resident Assistant Team and support staff.
- Address, mediate and resolve complaints and/or interpersonal conflicts within Residence. Implement discipline process in accordance with the lease bylaws.
- Liaise with internal University departments and external constituents.
- Manage the budget under his/her jurisdiction. Coordinate the maintenance and upkeep and upgrade of the overall facilities.
- Plan and implement diverse educational programs and social activities.
- Welcome prospective residents and their parents and answer questions or address special requirements.
- Assist in the development of all residence related promotional and informational material.
- Perform other duties in support of the operation of the unit.

**REQUIREMENTS**
- Bachelor’s degree with two to four years of related experience including at least one year in a supervisory role.
- Good knowledge (Level 4) of spoken and written English in order to communicate effectively and to draft correspondence, documentation, and reports; basic knowledge (Level 3) of spoken French to respond to general inquiries.
- Basic knowledge of Word and Excel (to create and update documents, spreadsheets and databases).
- Excellent interpersonal and communication skills with the ability to deal assertively but politely with students.
- Strong planning, organizational, decision-making and problem-solving skills.
- Ability to multi-task and work under pressure in a team environment.
- Ability to lead a team and foster a positive team environment.
- Experiences in dealing compassionately with individuals in sometimes difficult personal situations.
- Aptitude to work in a service-oriented environment as both a member of a team and independently.
- Ability to work outside normal operating hours.

Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

**Territorial Acknowledgement**
Concordia University is located on unceded Indigenous lands. The Kanien’kehá:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtià:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.

**Employment Equity**

**Accessibility**

**Immigration Status



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