Team Manager, Disability

1 month ago

Montréal, Canada Canada Life Assurance Company Full time

**Job Description**:
We are looking for a **_Team Manager._**

**What you will do**
- Provide expertise, oversight, and guidance to the team on the management of claims including:

- benefit entitlement decisions
- assessment of referral to internal and external service providers
- management of claims expenses
- assessment and creation of return to work plans
- claim management
- Coaching to ensure consistent staff performance and development (includes monthly review of claims, one on one discussions for ongoing review of performance and areas of development)
- Provide leadership and coaching of organizational skills and prioritization in order to help staff achieve individual, team and office performance goals.
- Collaboration with other managers to plan, prioritize, schedule, and allocate staff and tasks to meet service delivery objectives across client groups, and teams, while handling the challenges of a changing environment
- Effectively articulate ideas and directions to staff to promote trust, commitment, and motivation
- Clearly and concisely explain, present, and summarize information verbally at a level appropriate to your intended audience
- Gathering and analyzing information to anticipate and recognize problems and opportunities, create and evaluate alternatives, and engage in continuous assessment and improvement to develop solutions in collaboration with staff and our plan sponsors.
- Building strong business relationships with plan sponsors and internal customers.
- You will also be accountable for handling appeals and escalated complaints to resolution.
- You may be requested to participate in finalist and other presentations for current or prospective clients.

**We’re looking for someone who can**:

- Build and maintain trusting and respectful relationships with employees, clients, and colleagues
- Maintain confidence and exhibit empathy with staff, clients, and co-workers in sometimes sensitive and difficult circumstances
- Build and gain consensus when appropriate
- Exercise financial prudence, confidentiality, and discretion

**What you will bring**
- A diploma or Post-Secondary degree or equivalent, preferably in a related discipline.
- Excellent communication and interpersonal skills.
- Proven leadership and coaching abilities.
- Superior problem solving, decision making and analytical skills.
- Ability to negotiate effectively.
- A minimum of three years of related experience.
- Demonstrated commitment to the Group Disability Vision and Values

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.

LI-Hybrid

  • Team Manager Disability

    1 month ago

    Montréal, Canada Canada Life Assurance Company Full time

    **Job Description**: The Team Manager, reporting directly to Director, is directly responsible for a team of Rehabilitation Consultants, through the provision of direct supervision and coaching, in order to ensure the delivery of high quality and cost effective rehabilitation interventions to customers. The Team Manager will be responsible for all aspects...

  • Disability Case Manager

    2 weeks ago

    Montréal, Canada Canada Life Assurance Company Full time

    Disability Case ManagerDescription:Welcome to Canada Life!We are looking for a Disability Case Manager.Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge with one...

  • Disability Case Manager

    2 weeks ago

    Montréal, Canada Canada Life Assurance Company Full time €54,500 - €81,800

    Disability Case ManagerDescription:Welcome to Canada Life!We are looking for a Disability Case Manager.Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge with one...

  • Disability Case Manager

    2 weeks ago

    Montréal, Canada Canada Life Assurance Company Full time

    Disability Case ManagerDescription:Welcome to Canada Life!We are looking for a Disability Case Manager.Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge with one...

  • Disability Case Manager

    2 weeks ago

    Montréal, Canada Canada Life Assurance Company Full time

    Disability Case ManagerDescription:Welcome to Canada Life!We are looking for a Disability Case Manager.Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge with one...

  • Disability Case Manager

    2 weeks ago

    Montréal, Canada Canada Life Assurance Company Full time

    Disability Case ManagerDescription:Welcome to Canada Life!We are looking for a Disability Case Manager.Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge with one...

  • Disability Case Manager

    2 weeks ago

    Montréal, Canada Canada Life Assurance Company Full time

    Disability Case ManagerDescription:Welcome to Canada Life!We are looking for a Disability Case Manager.Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge with one...

  • Disability Case Manager

    13 minutes ago

    Montréal, Canada Desjardins Full time

    At Desjardins Insurance, our mission is to support our members, clients and partners in the event of a disability claim by providing the support and assistance they need to ensure a lasting return to health, while managing the cost of claims. To achieve this mission, we want to simplify and optimize the way we do business in order to modernize and ensure...

  • Disability Case Manager

    1 week ago

    Montréal, QC, Canada Canada Life Assurance Company Full time

    Disability Case ManagerDescription:Welcome to Canada Life!We are looking for a Disability Case Manager.Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge with one...

  • Disability Case Manager

    2 weeks ago

    Montréal, QC, Canada Canada Life Assurance Company Full time

    Disability Case ManagerDescription:Welcome to Canada Life!We are looking for a Disability Case Manager.Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge with one...

  • Bilingual Disability Management Specialist

    2 days ago

    Montréal, Canada GFL Environmental Full time

    Key Responsibilities: - Access, review and process non occupational and occupational claims - Manage the claims and return to work process, including the timely completion of required documentation - Advise managers, HR and Business leader on best practices for all work-related injuries/illness while meeting legislative and contractual requirements -...

  • Team Manager, Disability Management Services Office

    5 days ago

    Montréal, QC, Canada Bombardier Transportation GmbH Full time

    Press Tab to Move to Skip to Content Link As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and...

  • Disability Adjudicator

    7 days ago

    Montréal, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Disability Adjudicator

    4 weeks ago

    Montréal, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Complex Case Manager

    1 month ago

    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Analyst, Disability Management

    1 week ago

    Montréal, QC, Canada MaintainX Full time

    MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell. Kindly note this role is based in Montreal or Toronto and a priority...

  • Case Coordinator

    1 day ago

    Montréal, Canada Compuneel Full time

    **Title - Case Coordinator Absence Management Solutions II** **Location: Montreal, Quebec, CAN** **Remote** **Description**: - Bilingual (French/English) required. - University degree in Occupational Health, Psychology, Kinesiology or any related medical or rehabilitation required. - Training will be in French but the role itself will be in French and...

  • Disability Case Manager

    2 weeks ago

    Montréal, Canada Canada Life Assurance Company Full time

    Disability Case ManagerDescription:Welcome to Canada Life!We are looking for a Disability Case Manager.Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaborative

  • Bilingual Disability Case Manager

    1 month ago

    Montréal, QC, Canada Sun Life Financial Full time

    Bilingual Disability Case Manager page is loaded Bilingual Disability Case Manager Apply locations Montreal, Quebec time type Full time posted on Posted 2 Days Ago job requisition id JR00086998 You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with...

  • Disability Claims Specialist

    2 days ago

    Montréal, Canada GFL Environmental Full time

    **Key Responsibilities**: - Access, review and process non occupational and occupational claims - Manage the claims and return to work process, including the timely completion of required documentation - Advise managers, HR and Business leader on best practices for all work-related injuries/illness while meeting legislative and contractual requirements -...