Inside Account Manager

6 months ago

Mississauga, Canada TD SYNNEX Full time

**About the Role**:
We are seeking an experienced Account Manager to drive revenue and profitability for our strategic accounts. You will own daily interactions with identified accounts, develop and execute client-specific business plans, and ensure a positive customer experience. You will handle complex customer issues with mínimal supervision and leverage support from TD SYNNEX leadership and departments.

**What You'll Do**:

- Travel up to 25% for customer events and strategic meetings.
- Manage the P&L for your territory, making decisions that benefit overall profitability.
- Build strong relationships at all levels within assigned accounts, including executive relationships.
- Present TD SYNNEX solutions proactively to customers.
- Identify and resolve moderate-level issues and escalate as necessary.
- Develop documentation and procedures for sales accounts, delegating repetitive tasks to support teams.
- Drive revenue and profitability growth in your territory.
- Expand strategic accounts and projects within your business segment or region.
- Generate opportunities through outbound calls to current and potential customers.
- Present TD SYNNEX's offerings to assigned and new customer targets.
- Collaborate with field sales to respond to RFPs, provide proposals, and deliver customer presentations.
- Manage moderate-level projects, particularly in onboarding new customers.

**What We're Looking For**:

- A High School diploma is required. A Bachelor's degree and 2+ years of relevant work experience are preferred, or an equivalent combination of education and experience.
- Proven ability in providing exceptional service to meet customer needs.
- Demonstrates a good understanding of the sales process of closing deals, upselling, and cross-sell products.
- Problem-solving skills for moderate scope issues.
- Ability to exercise judgment within defined procedures.
- Skilled negotiator, able to promote and sell ideas persuasively.
- Ability to work under stress and meet deadlines.
- Strong leadership and innovative thinking.
- Organizational and time management skills.
- Effective at facilitating group interactions.
- Strong interpersonal skills for interacting with all levels of management.
- Ability to prepare and analyze reports and business correspondence.
- Strategic and tactical thinker.
- Strong data entry skills and attention to detail.
- Effective communicator with the ability to collaborate across various identities.

**Working Conditions**:

- May be based at a reseller/customer location.
- On-call availability as needed.
- Occasional non-standard work hours or overtime.
- Professional, office environment.
- Frequent local travel required (25%).

Join us and leverage your skills to drive success and innovation at TD SYNNEX

LI-MI1

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for

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