Client Services Specialist
4 months ago
As a Client Services Specialist, you will be responsible for coordinating activities and resources to support the Sales organization and business objectives. You will work with assigned Outside Sales Representatives, Inside Sales and support functions, suppliers, centers of excellence (COE) and Marketing to ensure the workload balance of the outside sales team.
**Responsibilities**:
- Supports the sales process by working with various internal departments to coordinate selling opportunities for assigned Outside Sales Representatives.
- Schedules sales calls and deploys Field Technical Specialists (i.e. lighting, gear, automation, MRO specialists).
- Follows-up with sales representatives and technical specialists after customer visits, updating the Customer Relationship Management (CRM) database and providing follow-up communication to internal and external customers.
- Provides sales team with data reports as needed.
- Provides pricing support to management and outside sales.
- Interacts with Inside Sales, suppliers, centers of excellence, and customers to ensure timely and accurate execution of projects.
- Participates in regularly scheduled meetings to measure progress of set objectives.
- Provides general administrative support to outside sales team.
**Qualifications**:
- High School Degree or Equivalent required; Bachelor’s degree - Marketing, Business or relevant field preferred.
- 0-2 years of inside or outside sales, project, business development or operations support experience.
- Strong written and verbal communication and presentation skills.
- Ability to multi-task.
- Research skills.
- Self-motivated and customer service oriented with ability to perform in a fast-paced, team environment.
- Computers skills, including Microsoft Office.
- Understanding of vertical market conditions.
- Knowledge/understanding of inventory concepts and sales processes.
- Ability to drive results-oriented activity.
- Experience with CRM systems.
- Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer. _
- #LI-A1_
- #Hybrid_
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