Client Services Specialist

6 months ago

Mississauga, Canada Element Fleet Management Full time

Get started on an exciting career at Element_

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Telematics Client Services Specialist to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference

Are you:
- Possessing demonstrated financial acumen and analytical capability- Capable of decision making and problem solving skills

As the Telematics Client Services Specialist will be responsible for providing direct customer support within the Telematics Client Success team. This role will also support other Element client facing roles to ensure the Telematics solution is delivered to meet or exceed client expectations. The key focus will be to establish professional working relationships with Telematics clients to engage as a trusted advisor, business manager, and thought leader for implementing the Telematics solution

A Day in the Life-
- Support the Telematics Engagement Managers, who own key client relationships to provide support for escalations, reporting, and other client engagement needs. Manage and resolve all Service Cloud cases assigned within expected time commitments and with the quality expected from clients.- Demonstrate effective communication skills with all internal and external clients. Engage in regular client cadence calls as needed and establish and present operational metrics as requested.- Contribute to the ongoing creation and improvement of Telematics Operations and Client documentation, processes, and procedures.- Document, manage and track ongoing client policies, activities and meetings utilizing appropriate agendas, action item logs, and issues logs. Create, manage, and control departmental processes, and procedures. Maintain documentation to ensure departmental processes and procedures are followed.

**Requirements**:
- Degree in Business, BSBA preferred.- 3-5 years client support experience- Experience with database tools preferred- Project management certifications or comparable preferred- Demonstrate financial acumen and analytical capability- Display sound decision making and problem solving skills- Demonstrate superior organizational skills, the ability to handle multiple tasks and priorities, and meet deadlines

LI-Hybrid

LI-KT1

What’s in it for You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
- Hybrid work environment for most positions

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
- or call (800) 665-9744._

  • Client Services Specialist

    1 month ago

    Mississauga, Ontario, Canada beBee Professionals Full time

    We are seeking a highly skilled Client Services Specialist to provide exceptional technical support to our clients. The ideal candidate will have a strong background in customer service and be able to troubleshoot and resolve complex issues.Key Responsibilities:Provide technical support to clients via phone, email, and chatTroubleshoot and resolve customer...

  • Client Services Specialist

    5 months ago

    Mississauga, Canada Wesco Full time

    As a Client Services Specialist, you will be responsible for coordinating activities and resources to support the Sales organization and business objectives. You will work with assigned Outside Sales Representatives, Inside Sales and support functions, suppliers, centers of excellence (COE) and Marketing to ensure the workload balance of the outside sales...

  • Client Services Specialist

    6 months ago

    Mississauga, Canada Pure Lush Designs and Co Full time

    ** PLEASE TAKE THE TIME TO READ THE AD BEFORE SUBMITTING YOUR APPLICATION OR IT WILL BE REFUSED!!!** Client Services & Logistics Specialist At Pure Lush Designs and Co, we truly believe in the power of people - they are at the heart of our business, with humble beginnings, we have a small team of entrepreneurial spirits whose energy has transformed to a...

  • Immigration Client Service Specialist

    3 months ago

    Mississauga, Canada Prep Doctors Full time

    **Company Overview**: Amplus Law, our sister company is a globally recognized law firm with a strong emphasis on providing top-tier legal services to clients worldwide. Their commitment to client success is evident in their dedication to understanding each client's unique needs and providing tailored solutions. With expertise in Immigration Law, Refugee Law,...

  • Client Excellence Specialist

    5 months ago

    Mississauga, Canada Dexterra Group Full time

    Company Description **WHO ARE WE?** We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by...

  • Client Support Specialist

    1 month ago

    Mississauga, Ontario, Canada beBee Professionals Full time

    Job Title: Client Support SpecialistJob Summary:beBee Professionals is seeking a highly motivated Client Support Specialist to join our team. The successful candidate will be responsible for providing top-notch customer support to our clients, ensuring that their needs are met in a timely and professional manner.Key Responsibilities:Provide personalized...

  • Client Solutions Specialist

    2 weeks ago

    Mississauga, Ontario, Canada Jones DesLauriers Full time

    Job SummaryWe are seeking a highly skilled Client Solutions Specialist to join our team at JDIMI Consulting, a Navacord Company. This role will be based in Mississauga and is responsible for delivering exceptional client service and support.

  • Janitorial Services Specialist

    4 weeks ago

    Mississauga, Ontario, Canada Commercial Cleaning Services Full time

    Why Work for Commercial Cleaning Services?We offer a dynamic work environment that values customer service, teamwork, and continuous learning.Job Summary:We are seeking a skilled Janitorial Services Specialist to join our team. As a Janitorial Services Specialist, you will be responsible for providing high-quality cleaning services to our clients. This...

  • Client Services and Logistics Specialist

    6 months ago

    Mississauga, Canada Pure Lush Designs and Co Full time

    ** PLEASE TAKE THE TIME TO READ THE AD BEFORE SUBMITTING YOUR APPLICATION OR IT WILL BE REFUSED!!!** Client Services & Logistics Specialist At Pure Lush Designs and Co, we truly believe in the power of people - they are at the heart of our business, with humble beginnings, we have a small team of entrepreneurial spirits whose energy has transformed to a...

  • Client Services and Logistics Specialist

    5 months ago

    Mississauga, Canada Pure Lush Designs and Co Full time

    Client Services & Logistics Specialist At Pure Lush Designs and Co, we truly believe in the power of people - they are at the heart of our business, with humble beginnings, we have a small team of entrepreneurial spirits whose energy has transformed to a growing group of dreamers + doers. Without our talented team, our success wouldn't be possible. We are...

  • Client Services and Logistics Specialist

    5 months ago

    Mississauga, Canada Pure Lush Designs and Co Full time

    ** PLEASE TAKE THE TIME TO READ THE AD BEFORE SUBMITTING YOUR APPLICATION OR IT WILL BE REFUSED!!!** Client Services & Logistics Specialist At Pure Lush Designs and Co, we truly believe in the power of people - they are at the heart of our business, with humble beginnings, we have a small team of entrepreneurial spirits whose energy has transformed to a...

  • Client Service Associate

    6 months ago

    Mississauga, Canada Northbridge Financial Corporation Full time

    We’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a...

  • Client Success Specialist

    2 months ago

    Mississauga, Canada Element Fleet Management Full time

    Get started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We...

  • Client Success Specialist

    5 months ago

    Mississauga, Canada Element Fleet Management Full time

    Get started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We...

  • Client Support Specialist

    6 months ago

    Mississauga, Canada Fiserv, Inc. Full time

    **Calling all innovators - find your future at Fiserv.** We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit...

  • Client Service Associate

    6 months ago

    Mississauga, Canada Northbridge Financial Corporation Full time

    Nous sommes Les assurances Federated. Nous servons les entreprises canadiennes avec fierté depuis 100 ans. Nous sommes reconnus comme étant l’un des plus importants fournisseurs d’assurance des entreprises au Canada. Nos employés sont engagés à répondre aux besoins particuliers de nos clients, et nous faisons tout en notre pouvoir pour aider les...

  • Support Worker

    2 weeks ago

    Mississauga, Ontario, Canada Prokare Support Services Inc Full time

    About the Role: We are seeking a dedicated and compassionate Support Worker to join our team at Prokare Support Services Inc.Job Summary: The successful candidate will be responsible for providing high-quality support services to clients, ensuring their safety and well-being. This role involves preparing reports, appraising clients' needs, and implementing...

  • Social Services Specialist

    2 weeks ago

    Mississauga, Ontario, Canada Prokare Support Services Inc Full time

    At Prokare Support Services Inc, we are seeking a skilled Social Services Specialist to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to connect with diverse clients and provide compassionate support. Key responsibilities include:Key ResponsibilitiesCase Management: Assess client needs,...

  • Client Experience Specialist

    6 months ago

    Mississauga, Canada Investment Planning Counsel Full time

    Investment Planning Counsel (IPC) is one of the fastest growing independent wealth management companies in Canada. We are a diverse group of people all driven towards one goal: helping advisors build a better business through a remarkable client experience. As the Client Experience Specialist, you will be the ‘glue’ that binds all client relationships...

  • Client Service Specialist

    1 week ago

    Mississauga, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    About UsThe Toronto-Dominion Bank (Canada) is a leading financial institution dedicated to helping our clients achieve their goals. Our team of professionals works tirelessly to provide exceptional service and support to our clients, and we're committed to creating a positive impact in the communities we serve.Job DescriptionWe're seeking a highly motivated...