Program Assistant, Global Relations

3 weeks ago

Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

BCIT’s
- **School of Business** is currently seeking
- **a regular, full-time (1.0**
**FTE**
**) Program Assistant, Global Relations**. The Program Assistant, Global Relations provides support and planning to both incoming and outgoing international students, and acts as a primary point of contact for the international exchange and Business Fundamental programs, as well as for international Part-time Studies (PTS) students.**Duties & Responsibilities**

**DUTIES**
***
**AND**
***
**RESPONSIBILITIES***:
**Support for Initiatives and Activities within the International Group of School of Business**
- Assists with development of promotional materials for the School’s international programs.
- Coordinates guest speakers from partner and non-partner universities.
- Coordinates and supports incoming and outgoing international delegation visits.
- Coordinates the international student experience including orientation and pre-departure programs, as well as all enrolment and non-academic issues.
- Assists with coordination of incoming and outgoing student academic studies programs provided for in international agreements.
- Counsels students on course and program availability at partner institutions.
- Promotes international activities and agreements through career fairs and information sessions.
- Maintains content for the School’s International Education web page.
- Liaises with Program Heads to ensure international students are properly placed in their courses.
- Liaises with the International Student Centre on non-academic issues pertaining to International students.
- Assists with onboarding of incoming and outgoing faculty and staff.

**Support for On-campus Events and Programs**
- Promotes international education and intercultural initiatives, programs and services.
- Provides informational and logístical support for international events, lectures and industry events.
- Provides support for the Global Education Ambassador Program.

**Support for Enrolment and Delivery of**
**PTS**
**Business Fundamentals Courses**
- Acts as the liaison between students, instructors, coordinators and managers on courses and programs.
- Facilitates term start-up process by providing class lists, contracts, course outlines, parking passes, evaluation packages and any other materials instructors may require.
- Prepares and sends appointment offers/electronic contracts to instructors, records receipt of confirmations and follows up with outstanding confirmations.
- Builds and maintains term course enrollment spreadsheet, tracks enrollment on a daily basis and, in absence of the PTS Coordinator or Program Head, makes recommendations regarding course cancellations and increasing enrolment maximums within established guidelines.
- Prepares contracts for PTS instructors, lab assistants, markers, guest lecturers, substitutes and course developers.
- Assists the PTS Coordinator or Program Head with classroom issues. Liaises with the PTS Coordinator and the BCIT Timetabling department.
- Advises the appropriate departments of changes in course scheduling details: capacity changes, course cancellations and locations.
- Contacts students when changes to course details have been made, or courses are cancelled.
- Coordinates and provides administrative support for PTS Program Advisory Committee meetings and other meetings as assigned.
- Files information related to Course and Instructor Evaluation.
- Maintains Banner course file for term rollover and ongoing additions, deletions and changes. Creates and maintains course database.
- Coordinates textbook and material requisition process for courses in conjunction with the Bookstore for each term.
- Follows up with instructors each term regarding outstanding final and incomplete grade concerns for resolution, files final grade breakdown and attendance information.
- Provides assistance in preparing course schedules, instructor orientation, processing financial documents, ordering supplies, photocopying, campus deliveries, writing a variety of correspondence, and special event planning/participation; attends events as required.

**Others**
- Participates in Records Custodian training and remains current with record keeping practices, policies and procedures (both BCIT and FOIPOP).
- Undertakes related duties as assigned, consistent with the job grade for this position.

**Qualifications**

**QUALIFICATIONS***:
**Definition**:
The qualifications section for this position was developed using the approved job evaluation plan, agreed to between the BCGEU and BCIT. The qualifications represent the minimum qualifications required in the future (i.e. to be reflected in job postings) and do not reflect the incumbent’s existing qualifications.
- **Education**:

- Completion of Grade 12 plus completion of one year of post-secondary in Business Administration, Marketing, Computer Systems, or other related courses.

**Experience**:

- Two years’ general experience plus two years’ current, pract

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