Program Assistant, Alumni Relations

1 month ago


Burnaby, Canada Simon Fraser University Full time

Union/Affiliation:
**C.U.P.E. Local 3338**
- Pay range:
**$2,017.59 to $2,283.96 bi-weekly**
- SFU Department Descr:
**Alumni Relations**
- Position Grade:
**7**
- # of openings:
**1**
- Biweekly Hours:
**70**

**Who We Are**

SFU Alumni Relation's primary function is to engage with all 200,000 SFU alumni around the globe. Most alumni come to us for support, updating their contact information, getting information on services, benefits and events, inquiry about on-going educational opportunities, provide updates on their accomplishment, and volunteer their time and talent back to SFU to help with recruitment and/or students in need of mentors. This position in particular is the first point of contact to help returning alumni getting access to campus services and/or benefits. SFU Alumni Relations is a highly collaborative team who works with multiple stakeholders across the institution. The team has an open feedback culture, and leans on each other’s strengths to function cohesively. The team works in a hybrid model where 50% or more is spent in-person in the Burnaby campus.

**About the Role**

Alumni are our priority. We support current and future SFU alumni for life. We do this by creating value beyond their education, while building pride in SFU and fostering lifelong connections to each other and to the University—for their benefit and in support of SFU. The Program Assistant, Alumni Relations is the first point-of-contact staff who is passionate about servicing all SFU alumni. The main purpose is to connect and reconnect SFU alumni to SFU by providing verification services, answering inquiries about events and programs, and triage alumni inquiries to the appropriate department at SFU for further support. This position will have the opportunity to be involved with small-medium projects on the team, particularly focused on data, and also participating in event support that brings value to alumni engagement at SFU.

Top competencies: Serving & Supporting Others, Communication, Solutions & Results Focus

Full



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