Admissions Team Lead

7 months ago

Lumsden, Canada Edgewood Health Network Inc Full time

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to_ all_ Canadians.

If you are looking for a challenging and rewarding career, come join us

EHN Willowview Recovery Centre a new 60-bed inpatient addictions treatment facility, located about 20 minutes northwest of Regina and will provide adults 18 and older with holistic, wrap-around inpatient addictions treatment for up to 16 weeks.

The Admissions Team Lead performs a variety of duties to ensure the admissions department performs at optimal efficiency. The team lead ensures processes are performed properly, facilitates the admission approval process, assists Admissions Coordinators with complex client needs, and audits files to verify that Admissions Coordinators are working in accordance with the company rules, regulations, and expectations. They maintain a presence on call center floor to assist in escalated questions, complaints, technology errors, scheduling delays.

The Admissions Team Lead also works closely with a variety of EHN stakeholders to ensure a proper and efficient admissions process.

**Functions and Duties**
- Manage, organize and prioritize day-to-day Admission Team activities, staffing and resource utilization
- Function as an expert operational resource for the team
- Facilitate individual and interdisciplinary team teamwork and effective work process
- Provide leadership in implementing best practices and supporting peers with process change
- Facilitate staff orientation/onboarding and identify staff learning needs and appropriate resources
- Liaise with all internal departments and external community providers to facilitate patient transitions
- Coordinates staff schedules for Admissions Counselors
- Lead/facilitate team training when necessary to achieve unit goals & objectives
- Awareness and a good understanding of the principles/protocols that govern health and safety issues
- Participates in all educational endeavors of the facility and helps to develop, implement and evaluate department’s Quality Improvement activities
- Conducts administrative duties as assigned, including CRM/EHR analysis/reporting, wait lists, staffing levels, etc.
- Other duties as assigned

**_ Will work primarily days but must be willing to work evenings, weekends and on-call_**_. Understands that this support role may require adjustment of hours in relation to business needs._**

**Qualifications/Professional Attributes**:

- Minimum 1 year experience in the Admissions Coordinator role
- Demonstrated commitment to patient-centered care
- Role models excellence in patient care and serves as a mentor for the team
- Demonstrated excellent communication, facilitation, and decision-making skills
- Demonstrated excellent interpersonal skills and the ability to work collaboratively with all members of the health care team
- Clinical and leadership skills, which develops and empowers members of the health care team in autonomous decision-making to achieve desired outcomes
- Ability to provide leadership to projects and accomplish established goals
- Strong organizational skills
- Demonstrated commitment to best practice and quality improvement
- Commitment to the vision and goals of the organization
- Understanding of change process/theory and an ability to manage change
- Evidence of ongoing professional development

**Employee Benefits and Perks**:
Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy
- 24/7 Employee Assistance Program through LifeWorks
- Competitive paid time off policies, including a paid day off on your birthday
- Access to in-house fitness facilities where applicable or discounted external gym memberships
- Perks and discounts with Perkopolis - entertainment, home/auto/pet insurance
- Personal and professional development through our Education Support Assistance program
- Nationwide presence allows for supportive relocation opportunities
- Defined Benefit pension through CAAT with up to a 4% employer contribution
- Maternity and parental leave top-up
- Access to discounts at Kids & Co. Daycare

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

INDSK

  • Admissions Team Lead

    3 months ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    In the last decade, the rate of Canadians with anxiety, depression, and bipolar have nearly doubled. Now, in any given year, one in five Canadians experiences a mental illness and 7% contemplate suicide. Substance abuse has also arisen with the Canadian Mental Health Association estimating that 21% of the population will meet the criteria for addiction in...

  • Admissions Coordinator

    3 months ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    In the last decade, the rate of Canadians with anxiety, depression, and bipolar have nearly doubled. Now, in any given year, one in five Canadians experiences a mental illness and 7% contemplate suicide. Substance abuse has also arisen with the Canadian Mental Health Association estimating that 21% of the population will meet the criteria for addiction in...

  • Admissions Manager

    6 months ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and...

  • Admissions Coordinator

    6 months ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and...

  • Clinical Director

    6 months ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and...

  • Nurse Practitioner in Addiction Treatment

    2 weeks ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    Job OverviewEHN Canada, a leading provider of mental health and addiction services, is seeking a skilled Licensed Practical Nurse to join our interdisciplinary team at EHN Willowview Recovery Centre. Located near Regina, this new 60-bed inpatient addictions treatment facility offers comprehensive care for adults aged 18 and older.

  • Senior Addiction Care Coordinator

    3 weeks ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    About EHN CanadaEHN Canada is the nation's largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential...

  • Personal Care Attendant

    7 months ago

    Lumsden, Canada MEADOW EDGE HOUSE Full time

    Work Term: Casual - Work Language: English - Hours: 8 to 12 hours per week - Education: Other trades certificate or diploma - Experience: 7 months to less than 1 year **Work setting**: - Rural area **Tasks**: - Administer bedside and personal care - Administer medications - Assist clients with bathing and other aspects of personal hygiene - Assist in...

  • Mental Health

    4 months ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and...

  • Addiction Care Specialist

    7 days ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    Overview of Edgewood Health Network IncEHN Canada is the nation's largest private network of industry-leading mental health, trauma, and addiction treatment facilities. We are committed to providing quality treatment for Canadians, with over 100 years of collective experience in delivering compassionate care through inpatient, outpatient, and online...

  • Financial Services Representative

    6 months ago

    Lumsden, Canada Conexus Credit Union Full time

    **Lumsden, Saskatchewan** At Conexus, we are focused on supporting our members with their needs of today, while also helping them work towards their goals for the future. It’s more than conducting a banking transaction, it’s about providing our members with insightful content, tools, expert advice, and a full suite of products to empower them and...

  • Addictions Treatment Support Specialist

    4 weeks ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    EHN Canada is a leading provider of mental health and addiction treatment services in Canada. With over 100 years of combined experience, our team of experts delivers compassionate care to patients across the country.About EHN CanadaWe pride ourselves on providing high-quality, accessible treatment programs for individuals struggling with addiction and...

  • Addiction Treatment Specialist

    1 week ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    Job SummaryWe are seeking a highly skilled and compassionate Licensed Practical Nurse (LPN) to join our interdisciplinary team at EHN Canada's Willowview Recovery Centre in Regina, Saskatchewan.About UsEHN Canada is the nation's largest private network of industry-leading mental health, trauma, and addiction treatment facilities. Our centers provide...

  • Licensed Practical Nurse

    3 weeks ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    Overview of Edgewood Health Network IncEHN Canada is a leading provider of mental health, trauma, and addiction treatment services in Canada. Our network of facilities offers comprehensive care to patients across the country, with a focus on providing accessible and excellent treatment options.We are committed to delivering quality care to our patients and...

  • Mental Health

    6 months ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and...

  • Clinical Counsellor

    6 months ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and...

  • Clinical Counsellor

    7 months ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    -EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and...

  • Administrative Assistant

    6 months ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and...

  • Licensed Practical Nurse

    2 months ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and...

  • Licensed Practical Nurse

    1 month ago

    Lumsden, Canada Edgewood Health Network Inc Full time

    EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and...