Operations Coordinator

3 months ago


Toronto, Canada Aiori Full time

Aiori is a modern D2C jewellery brand focused on modern and beautiful pierce-free jewellery for people with sensitive, pierced or unpierced ears. We strive to provide inclusive jewellery designs for everyone.

This position is full-time and hybrid work model (both on-site and remote work). Our office is located in Midtown Toronto (Yonge/Eglinton).

**Role Description**

We are seeking an Operations Coordinator to join our team and play a vital role in establishing and maintaining relationships with external partners, managing client leads, and developing efficient systems and improvements of procedures
- Coordinate with our fulfillment team to manage logistics and carriers to ensure timely delivery of products
- Develop and implement processes and process improvements to optimize shipping and receiving operations
- Responsible in project management of new business opportunities, campaigns, and other events
- Establish and Maintain external relationships including wholesale distribution, suppliers, and collaborators
- Act as the main point of contact for maintaining and nurturing client relationships
- Interact with inbound client leads and act as the main point of contact.
- Assist with Go-to-market dates/gates to ensure cross functional collaboration
- Aid in the development/improvements of procedures, reports & processes.

**Qualifications**
- Analytical skills, operations management, administrative assistance, and project management skills
- Excellent communication skills to work with internal and external stakeholders
- Degree or background in Business Administration is an asset
- Experience in a similar role is an asset
- Detailed-oriented mindset and ability to prioritize

**Salary**: $37,000.00-$40,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- Paid time off
- Store discount
- Work from home

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Toronto, ON M4P 1J4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Client Management: 1 year (required)
- Project management: 1 year (required)
- Administrative: 1 year (required)

Work Location: Hybrid remote in Toronto, ON M4P 1J4



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