Operations Coordinator

3 months ago

Toronto, Canada amdocs Full time

**Job ID**:182421
**Required Travel**: No Travel
**Managerial - No**
**Location:**:Canada-Toronto, Adelaide St E (AM)

**Who are we?**:
**In one sentence**:
Manages and coordinates the diverse operation of the department/domain, ensuring that the daily operations are coordinated with vital resource and tools; Ensures that operational directives are carried out in full and to completion, and assures that the schedules, meetings and goals work in harmony towards customer happiness; Tracks and maintains the performance of vendors / external parties to uphold company interests.

**What will your job look like?**:

- You will handle the work activities of a department / domain and suggests and/or implements changes that will make the output more effective.
- Collaborate closely with internal partners and external vendors, and supervises execution of activities
- Providing support to HR on various initiatives and programs
- Time management for managerial roles
- Schedules meetings/ interviews, arranging travels etc
- Supervise and monitor vendor / supplier performance to improve results and uptime, minimize costs, and maintain high levels of customer happiness.
- You will support managers / employees in their day-to-day coordination and management of business operational activities and/or issue resolution
- Coordinate communication between internal units and external vendors / suppliers.
- You will process, approve and follow up on invoices, rate charges, payments, and other financial operations-related issues
- You will supervise and updates the relevant systems and business operations policies.
- You will ensure compliance with company's standards and procedures.
- You will maintain a high level of service to internal / external customers and ensure superb communication between partners.

**All you need is...**:

- Former experience in operations/facilities.
- Proven experience in customer service.
- Proficiency in Outlook, Microsoft Excel & Powerpoint.
- Proactiveness, professionalism and strong work ethic
- Sense of taking ownership
- Excellent meeting planning, project management, and organizational skills.
- Excellent judgment and discretion required in handling highly sensitive, privileged, confidential and/or non-public information in an appropriate manner.
- Strong initiative, good judgment, resourcefulness, and perseverance.
- Ability to work under mínimal supervision under tight time constraints
- Ability to work independently but also partner as a team player.

**Why you will love this job**:

- You will have responsibility to Manages and coordinates the diverse operation of the departments.
- You will supervise the work activities of a department/ Supervises and monitors vendor as per Amdocs guidelines.
- You will work with relevant partners supervise and update the relevant systems and business operations policies.
- We are giving the opportunity to work with the industry’s most sophisticated testing technologies and help customers shift into the new testing realities of the digital world
- We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave

**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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