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Call Center Representative

8 months ago

Calgary, Canada Dr Bishop and Associates Full time

Dr. Bishop & Associates is a busy Optometric office looking for a high-performance, detail-oriented Full-Time Call Center Representative for our Douglas Glen (SE) Administrative location.

**Responsibilities**:
*Answering incoming and making outbound phone calls

*Will have the potential to be cross trained as an Optometric Assistant

*Extensive education and learning in the optometric field

**Qualifications**:

- *You_ have outstanding phone communication and service skills. Being able to answer multiple phone lines is not an issue.
- *You _maintain motivation while performing repetitive tasks.
- *You_ are efficient, reliable and enjoy multitasking while pursuing perfection.
- *You_ have a passion for growth, continual learning and developing new skills.
- *You_ have experience working in a fast-paced environment and thrive on meeting strict deadlines.
- *You_ are personable, mature, and able to handle any issues with a calm disposition.
- *You_ have knowledge of computer software - Microsoft Word, Outlook & Excel.
- *Fluent_ in Cantonese or Mandarin would be an advantage.

**Company**:
Dr. Bishop & Associates has been serving the Calgary community for over 39 years. We provide quality eye care for our patients using the latest and most advanced technologies available. We operate 4 clinics around the city located in Willow Park, Northgate Village, Beacon Hill and Legacy with our Administrative office located in Douglas Glen.

We believe our employees are our most important asset and reward our employees for their successes. We continuously are dedicated to making this a great place to work

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Supplemental pay types:

- Bonus pay

**Experience**:

- Call center: 1 year (preferred)

Work Location: In person