Call Center Representative

5 months ago


Calgary, Canada Pinnacle Transport Ltd. Full time

Call Center Representative

**Duties**:

- Answer incoming customer calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and company policies
- Handle and resolve customer complaints or issues with patience and empathy
- Perform data entry tasks to update customer records and maintain accurate documentation
- Collaborate with team members to ensure efficient and effective customer service delivery
- Follow call center scripts and guidelines to provide consistent service to customers

**Skills**:

- Excellent customer service skills with the ability to communicate effectively and professionally
- Strong data entry skills with attention to detail and accuracy
- Ability to analyze customer needs and provide appropriate solutions or recommendations
- Fluency in English is required, fluency in Spanish is highly preferred

At our call center, we offer a supportive work environment with opportunities for growth and development. We provide comprehensive training to ensure our representatives are equipped with the knowledge and skills needed to excel in their roles. Join our team and be part of a dynamic organization that values its employees.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by management.

**Salary**: $18.43-$25.72 per hour

Expected hours: 48 per week

**Benefits**:

- Company pension
- Dental care
- Paid time off

Flexible Language Requirement:

- English not required

Schedule:

- 4 hour shift
- 8 hour shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Calgary, AB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



  • Calgary, Canada Dr Bishop and Associates Full time

    Dr. Bishop & Associates is a busy Optometric office looking for a high-performance, detail-oriented Full-Time Call Center Representative for our Douglas Glen (SE) Administrative location. **Responsibilities**: *Answering incoming and making outbound phone calls *Will have the potential to be cross trained as an Optometric Assistant *Extensive education...


  • Calgary, Canada Jump Contact Center Full time

    **Overview** We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and analyze customer needs will be crucial in ensuring a positive experience. We value...


  • Calgary, Canada ABM College Full time

    **Job Position: Call Center Representative (Sales)** **(Full-Time Position)** ABM College is currently seeking a full-time **Call Center Representative (Sales**) for immediate hire at our Calgary campus. Our Advisors are dedicated to assisting potential students in selecting and enrolling in their ideal program. The position is best suited for highly...


  • Calgary, Canada Samaritan's Purse Canada Full time

    Region: Calgary, AB Samaritan’s Purse is a Christian international relief organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan’s Purse has helped meet the needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God’s love through His Son,...


  • Calgary, Canada Online River Full time

    Description We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in both Spanish and English. Your primary responsibility will be to assist customers with their inquiries, resolve issues, and ensure...


  • Calgary, AB, Canada Trail Appliances Ltd. Full time €17 - €20

    At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Health & dental benefits Statutory holidays off  We are seeking a highly motivated and...

  • Call Center Manager

    5 months ago


    South Calgary, Canada ABM College Full time

    A private education Institution client of ours is in search of a results-driven Call Center Manager who can effectively lead a team of over 50 employees and achieve outstanding sales performance. **Duties and Responsibilities**: - Oversee and train the Admissions Department of the College. - Plan, devise, and implement strategies to improve the enrollment...


  • Calgary, Canada Avetta, LLC Full time

    SUMMARY The Call Center Quality Specialist (Verification Quality Specialist) will drive accuracy and data integrity through regular Verification Quality reviews. **If within a commutable distance to one of our offices, this role would offer a hybrid schedule after training (Tues-Thur in office, Mon/Fri work from home). Fluency in the following languages is...


  • Calgary, Canada Trail Appliances Ltd. Full time

    **Why Trail?** **The Perks** Trail Appliances values their employees and provides a comprehensive and competitive total rewards package including: - Health & dental benefits - Personal care days - Statutory holidays off - Employee & family assistance program - Staff incentives and rewards - Employee discounts **The Role** We are seeking a highly...


  • Calgary, Canada Trail Appliances Ltd. Full time

    Why Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!The PerksTrail Appliances values...


  • Calgary, Canada Trail Appliances Ltd. Full time

    Why Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!The PerksTrail Appliances values...


  • Calgary, Canada Trail Appliances Ltd. Full time

    Why Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!The PerksTrail Appliances values...


  • Calgary, Canada Trail Appliances Ltd. Full time

    Why Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!The PerksTrail Appliances values...


  • Calgary, Canada Trail Appliances Ltd. Full time €17 - €20

    Why Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!The PerksTrail Appliances values...


  • Calgary, Canada Trail Appliances Ltd. Full time

    Why Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!The PerksTrail Appliances values...


  • Calgary, AB, Canada Trail Appliances Ltd. Full time

    Why Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!The PerksTrail Appliances values...


  • Calgary, AB, Canada Trail Appliances Ltd. Full time

    Why Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!The PerksTrail Appliances values...


  • Calgary, Canada Trail Appliances Ltd. Full time

    Why Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today! The PerksTrail Appliances values...

  • Call Center Agent

    3 months ago


    Calgary, Canada Avenue Living Communities Full time

    **Company Overview** Avenue Living Communities is Western Canada's fastest-growing private rental properties operator, with an expanding presence in Alberta, Saskatchewan, and Manitoba. Communities is in our name because we believe in bringing people together and building relationships, we are proud of every day. Our core values guide our actions, and our...


  • Calgary, AB, Canada Trail Appliances Ltd. Full time €17 - €20

    Why Trail? At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today! The Perks Trail Appliances values...