Call Center Agent
6 days ago
**Job Overview**:
As a Call Center Agent for our Auto Body Shop, you will be the first point of contact for customers seeking vehicle repair services, including collision repair, paintwork, and general auto body services. Your primary responsibilities will involve answering inbound and making outbound calls, scheduling appointments, providing estimates, and assisting customers with inquiries related to their vehicle’s repair status.
**Responsibilities**:
- Answer inbound calls from customers regarding auto body services, vehicle repair estimates, and repair status updates.
- Schedule repair appointments and vehicle inspections, coordinating with shop schedules and technicians for availability.
- Provide customers with general estimates for repair services based on their vehicle's damage, directing them to come in for a full assessment if needed.
- Assist customers with insurance-related inquiries, including directing them to the proper channels for claim filing and helping with paperwork coordination.
- Accurately enter customer information, vehicle details, and repair requests into the company’s management system.
**Qualifications**:
- High school diploma or equivalent.
- Basic computer skills.
- Excellent communication skills, both verbal and written, with a strong focus on customer satisfaction.
- Strong attention to detail and accuracy in data entry and order processing.
Join us as a Call Center Agent where your contributions will make a difference in our customers' experiences
**Job Types**: Full-time, Part-time
Pay: $22.27-$26.45 per hour
Expected hours: 18 per week
Additional pay:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
**Benefits**:
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
Work Location: In person
-
Call Center Representative
6 months ago
Calgary, Canada Pinnacle Transport Ltd. Full timeCall Center Representative **Duties**: - Answer incoming customer calls and respond to customer inquiries in a professional and timely manner - Provide accurate information about products, services, and company policies - Handle and resolve customer complaints or issues with patience and empathy - Perform data entry tasks to update customer records and...
-
Call Center Agent
3 months ago
Calgary, Canada Avenue Living Communities Full time**Company Overview** Avenue Living Communities is Western Canada's fastest-growing private rental properties operator, with an expanding presence in Alberta, Saskatchewan, and Manitoba. Communities is in our name because we believe in bringing people together and building relationships, we are proud of every day. Our core values guide our actions, and our...
-
Seasonal Call Centre Agent
6 months ago
Calgary, Canada CanaDream Career Page Full timeCanaDream provides memorable vacations for people who want to experience Canada at their own pace. We're open year-round, but our stations really come alive in season (May through October), when we play host to visitors from around the world. At CanaDream you have the ability to make a real difference to our Guests and Customers. Work with a great team;...
-
Call Center Representative
6 months ago
Calgary, Canada Dr Bishop and Associates Full timeDr. Bishop & Associates is a busy Optometric office looking for a high-performance, detail-oriented Full-Time Call Center Representative for our Douglas Glen (SE) Administrative location. **Responsibilities**: *Answering incoming and making outbound phone calls *Will have the potential to be cross trained as an Optometric Assistant *Extensive education...
-
Service Bdc Specialist
6 months ago
Calgary, Canada Heninger Toyota Full timeHeninger Toyota has an exciting opportunity to join our growing service team! This position's compensation package includes a flat salary plus performance-based bonuses. As the first Toyota Dealership in Alberta, we have been building our reputation for customer excellence for over 53 years. We offer a performance-driven culture with a focus on employee...
-
Call Centre Representative
1 month ago
Calgary, Canada Jump Contact Center Full time**Overview** We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and analyze customer needs will be crucial in ensuring a positive experience. We value...
-
Call Center Agent
6 months ago
Calgary, Canada Mini Mall Storage Properties Full timeEstablished in 2020, Mini Mall Storage Properties has been successfully acquiring storage facilities throughout North America with rapid expansion in the United States. We have a team of talented and diverse self-storage experts who span across 12 states and 7 provinces to support and manage our rapid growth across North America. With over 50,000 units and...
-
Call Center Manager
6 months ago
South Calgary, Canada ABM College Full timeA private education Institution client of ours is in search of a results-driven Call Center Manager who can effectively lead a team of over 50 employees and achieve outstanding sales performance. **Duties and Responsibilities**: - Oversee and train the Admissions Department of the College. - Plan, devise, and implement strategies to improve the enrollment...
-
Call Center Quality Specialist
3 months ago
Calgary, Canada Avetta, LLC Full timeSUMMARY The Call Center Quality Specialist (Verification Quality Specialist) will drive accuracy and data integrity through regular Verification Quality reviews. **If within a commutable distance to one of our offices, this role would offer a hybrid schedule after training (Tues-Thur in office, Mon/Fri work from home). Fluency in the following languages is...
-
Call Center Representative
6 months ago
Calgary, Canada ABM College Full time**Job Position: Call Center Representative (Sales)** **(Full-Time Position)** ABM College is currently seeking a full-time **Call Center Representative (Sales**) for immediate hire at our Calgary campus. Our Advisors are dedicated to assisting potential students in selecting and enrolling in their ideal program. The position is best suited for highly...
-
Alberta - Travel Agent Support (Tico Certified)
2 weeks ago
Calgary, Canada The Travel Agent Next Door Full time**Position: Travel Agent Support**: - Location: Alberta_ Are you passionate about the travel industry and love helping others succeed? Join **The Travel Agent Next Door**—a dynamic, innovative company recognized as a leader in supporting home-based travel agents across Canada. Our team spans Canada and India, and we're looking for a motivated and...
-
Casual Control Center Operator
3 months ago
Calgary, Canada GardaWorld Full time**Your mission at GardaWorld** If you are looking for a job where you have significant responsibility, this is the one for you! As a Control Center Operator, you will play a key role in communication between agents, customers, and supervisors! You will be responsible for the after hours scheduling and playing a key role in the day-to-day operations for all...
-
Casual Control Center Operator
5 days ago
Calgary, Canada GardaWorld Full time**Your mission at GardaWorld** If you are looking for a job where you have significant responsibility, this is the one for you! As a Control Center Operator, you will play a key role in communication between agents, customers, and supervisors! You will be responsible for the after hours scheduling and playing a key role in the day-to-day operations for all...
-
Call Centre/customer Service Agent
1 month ago
Calgary, Canada Mainstreet Equity Corp Full time**Job description**: **Job Title: Call Centre Customer Service Agent** **We encourage students and to Apply** **Job Type: Part time** **Start Date: Immediately** **Job Location: Calgary, AB** **The Company** Mainstreet Equity Corporation is a distinguished real estate company which is publicly traded on Toronto Stock Exchange (TSX). Its business focus...
-
Call Center Representative Spanish Bilingual
3 months ago
Calgary, Canada Online River Full timeDescription We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in both Spanish and English. Your primary responsibility will be to assist customers with their inquiries, resolve issues, and ensure...
-
Customer Service Call Centre Agent
3 months ago
Calgary, Canada Steam Dry Canada Full timeSteam Dry Canada, a division of the Goodwin Group (National Service For Home Depot) is a leader in the home services business (furnace and duct cleaning, carpet cleaning, upholstery cleaning, water heater installations and emergency services) and we are looking for a Call Centre Agent who is a professional self starter to join our team! Steam Dry Canada is a...
-
Priority Services
6 months ago
Calgary, Canada NAPA Auto Parts Full timeCompany Description **Be part of a community of authentic, proud and trusted people** At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; **we also** help keep Canadians moving **forward**. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to...
-
Insurance Sales Executive
5 months ago
Calgary, Canada Sylvain Crocq - Desjardins Insurance Agent Full timeInsurance Sales Executive - Desjardins Agent Team Member Location: Calgary,...
-
Customer Service Agent
3 months ago
Calgary, Canada Di Leone Group Full timeWe are looking for professional talents with experience and knowledge for our Customer Service Department, for the position of **Customer Service Agent**. It is essential to have the ability to follow instructions, we ask you to read **the ENTIRE ADVERTISEMENT.** We are a Company dedicated to the professional assistance of our clients, in immigration and...
-
Reservations Agent
3 months ago
Calgary, Canada Central Mountain Air Full timeAt Central Mountain Air, we pride ourselves in providing vital air connectivity to remote communities nestled within the stunning landscapes of Alberta and British Columbia. Our commitment to safety, reliability, and exceptional customer service is at the core of everything we do. Join our dedicated team and become an integral part of bringing people...