Service Coordinator
2 weeks ago
**Service Coordinator - Windows and Doors**
Stone River Windows + Doors, a premium dealer of Andersen and Dashwood windows and doors in Durham and the GTA, is looking for a full-time Service
Coordinator.
**Job Description**:
- Handle all service, warranty and parts related requests
- Communicate product quality deficiencies to suppliers
- Order parts and service materials
- Prepare work orders for service requests
- Organize and schedule appointments for the Service Technicians
- Work with operations team to handle customer concerns/complaints
- Create estimates for service work and replacement parts
- Coordinate service solutions to performance deficiency
- Maintain service reports and files
- Work in a team environment with high-pressure conditions
- Maintain a well-mannered friendly attitude with customers
- Administration office work
- Maintain product knowledge
Qualification Requirements:
- Excellent communication skills in oral and written English
- Organizational skills; prioritize tasks efficiently
- Computer literate and ability to learn new software
- Keyboarding skills with minimum typing skills of 25 wpm
- Ability to perform tasks under pressure
- Problem solving skills
- Willing to work variable hours
- Punctual and reliable
Compensation:
- Full-time Salaried position
*
**Salary**: $20.00-$25.00 per hour
Schedule:
- Monday to Friday
Work Location: In person
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