Test Centre and Integrated Services Coordinator

3 weeks ago


Oshawa, Canada Ontario Tech University Full time

Test Centre and Integrated Services Coordinator

Tracking Code: req1087

Faculty/Department:  Office of Student Life

Number of Positions:  1

Appointment Type:  Limited Term 18 Months

Hours of Work:  35 hours per week 

Salary Range:  Level 7 - Starting Salary, Step 1 $54,848

Posting Date:  April 16, 2024

Closing Date:  April 30, 2024

Job Summary:  This position is responsible forcoordinating and administering testing and integrated services deliveredthrough Ontario Tech Test Centres (North and Downtown Campuses), to support ofstudents with disabilities.

*This position is required to workout of both locations

Nature of work: 
Towhom does the position report? (Manager, Test Centre and Integrated Services)

Responsibilities/accountabilities: 

1. Test/ExamCoordination & Administration:

Coordinates the administration of alternative tests/exams for students with disabilities Recruits, trains and coordinates invigilators and scribes to monitor exams in a manner that ensures adherence to the University’s policy on academic integrity Invigilation: Primary invigilator for the test centre during slower periods, including invigilator backup On call during examination periods to support test centre operations (including outside of standard work hours) Liaising with Faculties to confirm student arrangements, obtain testing materials, printing quizzes, tests, midterms and exams and facilitating the return of completed texts/exams Supporting members of the Student Accessibility Services team in providing academic accommodations, alternative testing, student support and program delivery Supports new Test Centre initiatives as directed and representing Test Centre and Integrated Services on campus committees and events

2.Integrated Services Coordination

Contributes to developing, delivering, coordinating, and assessing Computerized Note-Taking programs for deaf and hard-of hearing students. This includes coordinating with third-party vendor(s), onboarding CNTs with Ontario Tech technology (such as Canvas, Clockwork, and Google Docs), and reviewing and verifying vendor invoices. Contributes to developing, delivering, coordinating, and assessing campus-wide peer note-taking service to support students’ accommodations Contributes to developing, delivering, coordinating, and assessing alternative formatting. This includes coordination with students, Student Accessibility Services advisors, communication with vendors and collaboration with the Assistive Technologist. Contributes to developing, delivering, coordinating, and assessing Captioning Materials Contributes to developing, delivering, coordinating, and assessing alternative testing arrangements, FM hearing systems, notetakers, training and access to computers and adaptive software, alternative text formats, interpreters Collaborating with instructors, teaching assistants and faculties to ensure the timely conversion of examination materials into accessible formats, such as Braille, large print, electronic, Kurzweil, Read&Write etc. Scanning, transcribing and producing accessible format test, exam and other course materials when necessary Installing and testing assistive software on student laptops and in test/exam centres to ensure system integrity, general safety and operational capability Monitoring and troubleshooting computer equipment, software applications and adaptive technologies to ensure proper execution Maintaining databases for all quizzes, tests, midterms and final exams, conferring with IT and software provider to troubleshoot and correct problems Assisting in the collection of student data and the preparation of Ministry reports for accessibility funds and grants Compile, analyze, interpret and prepare data by identifying trends, significant findings and anomalies Maintaining statistical information regarding the use of services provided by the test centre and contribute to the annual report Assesses and reports program and service outcomes

3.Stepped Care and Student Support:

Provides coverage as needed, including breaks, illness, or vacations, and is coordinated through departmental managers

4.Special Projects:

Contributes to developing, delivering, coordinating, and assessing special projects as signed by manager

Required Skills: 

Knowledge of test centre operations, invigilating procedures and guidelines, and ability to ensure test integrity and security Knowledge and experience with group development techniques and training skills with individuals and
small groups Good judgment, decision making and problem solving skills Solid understanding of customer service ethic, academic integrity and respect for confidentiality Superior organizational skills Ability to work effectively individually and within a team environment Computer, Word processing and data base skills are essential Demonstrated knowledge of assistive technology used by persons with a disability and proven ability to troubleshoot technology issues Demonstrated ability to collaborate and communicate effectively in writing and orally Demonstrated abilities to prioritize, work independently, be detail-oriented, and multi-task while accommodating constant interruptions and multiple demands Proven ability to carry out detailed procedures that require superior attention to detail and accuracy Tactful and diplomatic, adaptable and flexible Demonstrated ability to take initiative, problem solve, exercise sound judgment and respect the confidential nature of student information Understanding of legislative requirements in the area of human rights and accessibility, different learning disabilities and mental health issues and useful techniques in assisting and supporting students with these issues

Required Education: 

Completion of a formal post-secondary/college/university program of three academic years or equivalent

* Verification of Academic credentials may be required

Required Experience: 

Over 1 year and including 3 years Experience with recruitment, training, and supervision of volunteers Experience working in a post-secondary environment Minimum of two years proven experience working with and demonstrating understanding and sensitivity to individuals with various disabilities 

How to Apply:

Interested candidates should submit in electronic format a covering letter and their resume. Applications will be accepted until April 30, 2024 or until a suitable candidate is found. We appreciate all applications received; however, only those candidates selected for an interview will be contacted.

This position falls within the bargaining unit represented by the Ontario Public Service Employees Union (OPSEU) and will be subject to the terms and conditions of the collective agreement between the university and the OPSEU. To the extent that policies are not included in the collective agreement, employment will also be governed by the university’s policies which may also be found on our website and which may be amended from time-to-time.

OntarioTech University is actively committed to equity, diversity, inclusion, indigenizationand decolonization (EDIID), and welcomes applications from all qualifiedcandidates, while especially encouraging applications from First Nations,Metis, Inuit peoples, Indigenous peoples of North America, racialized persons,persons with disabilities, and those who identify as women and/or2SLGBTQ+. All qualified candidates are encouraged to apply; however,Canadian citizens, permanent residents and Indigenous Peoples in Canada will begiven priority. 

Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle.

If you require accommodation, please contact , Health and Disability Management Specialist. For more information about the universities policies for accommodating employees with disabilities please review the university’s 

The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.

Job Location:  Oshawa, Ontario, Canada

Expected Start Date:  6/3/2024

Expected  End Date:  11/28/2025


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