Customer Service Administrator

5 months ago


Kitchener, Canada Aire One KW Heating & Cooling Full time

Customer Service Representative

Join our team at Aire One KW Heating & Cooling, a reputable HVAC company dedicated to optimizing climate comfort for homes and businesses in Kitchener, Waterloo, Guelph, and surrounding areas. We are seeking a Customer Service Representative to enhance our customer experience and support our mission of providing top-notch HVAC services.

**Responsibilities**:

- Provide exceptional customer service by addressing customers' concerns and resolving issues promptly.
- Utilize phone etiquette skills to communicate effectively with customers.
- Analyze customer needs and recommend appropriate products or services to meet their requirements.
- Perform data entry tasks accurately to maintain customer records and service history.
- And much more.

**Requirements**:

- Proven experience in customer service or a related field is an asset.
- Strong communication skills to interact effectively with customers and internal teams.
- Ability to analyze customer inquiries and provide suitable solutions.
- Proficiency in data entry for maintaining accurate customer information.

Shift Availability:

- Monday to Friday 12:00pm to 8:00pm
- Rotating Weekends (Approx. 1 per month)

**Job Types**: Full-time, Permanent

Pay: $18.00-$24.00 per hour

Expected hours: 40 - 44 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



  • Kitchener, Canada Transit Petroleum Full time

    Transit Petroleum, along with its sister-companies, Hogg Fuel & Supply and Transit Lubricants Ltd., is an independently owned and operated distribution company headquartered in Kitchener, Ontario. Our collective companies have been active members of many communities in Ontario for over 145 years. Through our fleet of trucks based in Waterloo Region,...


  • Kitchener, Canada Service Experts Canada Full time

    Overview: **Customer Service Specialist** **Reports To**:General Manager and/or Office Manager **Status**: Full-time, Regular **Category**: Customer Service **Location Name**: Enercare - Hammond **Location Address**: Kitchener, ON **Join the team of experts and realize your true potential!** **Why You Should Join the Service Experts Team?** Our team...


  • Kitchener, Canada Service Experts Canada Full time

    Overview: **Branch Administrative Support (Contract)** **Reports To**:General Manager and/or Office Manager **Status**: Full-time, Regular **Category**: Administration **Location Name**: Hammond Plumbing **Location Address**: Kitchener, ON **This is a 3 month Contract Position (with the possibility of extension).** **Join the team of experts and...

  • Customer Service Rep

    5 months ago


    Kitchener, Canada AirBoss of America Corp. Full time

    Position Overview As the Customer Service Representative, you will be supporting our customers as our first point of contact. Responsible for servicing our customers, maintaining, and growing relationships, processing orders, invoicing/credits, data entry, and order management. The individual will be self-motivated, and able to work under pressure in a...


  • Kitchener, Ontario, Canada beBee Professionals Full time

    We are seeking a Customer Service Manager to provide exceptional customer service to our clients, manage client accounts, and develop relationships with new and existing clients.The ideal candidate will have a Bachelor's degree in Business Administration or a related field, and at least two years of experience in customer service or client relations.The...


  • Kitchener, Ontario, Canada JobCart Inc Full time

    Job Title: Customer Service LiaisonWe are seeking a professional with great communication skills to join our team as a Customer Service Liaison in Kitchener, ON.Key Responsibilities:Greet and welcome visitors in a warm and professional manner.Answer and direct phone calls to the appropriate departments.Maintain a clean and organized reception area.Manage...


  • Kitchener, Ontario, Canada JobCart Inc Full time

    Key Responsibilities:- Greet and welcome visitors in a professional manner.- Direct phone calls and emails to the appropriate departments.Administrative Support:- Maintain a clean and organized reception area.- Manage scheduling, appointments, and meeting arrangements.- Handle incoming and outgoing mail, courier services, and deliveries.Qualifications:-...


  • Kitchener, Ontario, Canada SKYLIN NAILS AND BEAUTY Full time

    At SKYLIN NAILS AND BEAUTY, we are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service, managing administrative tasks, and maintaining a positive and professional atmosphere.Key Responsibilities:Customer Service: Greet...


  • Kitchener, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 487945 Work Type: Contract Dufferin Concrete, A CRH Company is currently hiring a **Customer Service Representative** to join their growing team! **Who we are** Recognized as one of Greater Toronto's Top 100 Employers, Dufferin Concrete has been a trusted supplier, providing the materials, expert advice and value-added services to build roads,...


  • Kitchener, Ontario, Canada Tanya Full time

    Job OverviewWe are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative.SalaryThe estimated annual salary for this position is $35,000 - $45,000, depending on experience.Job DescriptionIn this role, you will be responsible for providing exceptional customer service to clients in Administrative, Data Entry, and...

  • Customer Service Rep

    3 months ago


    Kitchener, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...


  • Kitchener, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 487945 Work Type: Contract **DELIVER CONCRETE RESULTS - JOIN THE DUFFERIN CONCRETE TEAM AT CRH CANADA** Who we are Recognized as one of Greater Toronto's Top 100 Employers, Dufferin Concrete has been a trusted supplier, providing the materials, expert advice and value-added services to build roads, highways, schools, homes and buildings in...


  • Kitchener, Ontario, Canada JobCart Inc Full time

    Customer Service Liaison RoleWe are seeking a professional and organized Customer Service Liaison to support our team in Kitchener.Key Responsibilities:Greet and welcome visitors in a professional manner. Direct phone calls and emails to the appropriate departments. Maintain a clean and organized reception area. Manage scheduling, appointments, and meeting...


  • Kitchener, Ontario, Canada beBee Professionals Full time $30,000 - $40,000

    At beBee Professionals, we're seeking a highly skilled Front Desk Coordinator to provide exceptional customer service and administrative support in our Kitchener office.About the Role:This is a full-time position with competitive compensation and opportunities for growth within our company.The estimated salary for this role is $45,000 - $55,000 per year,...


  • Kitchener, Canada COSMIQ STORE INC. Full time

    Are you passionate about delivering exceptional customer service? COSMIQ STORE, a dynamic retail destination, is seeking a dedicated Customer Service Representative to join our team. **Responsibilities**: - **Client Interaction**: Engage with customers in a friendly and professional manner, addressing inquiries, providing product information, and ensuring...


  • Kitchener, Canada AGA Assurances Collectives Full time

    Career advancement opportunities - Work-life balance - Hybrid We are currently looking for an **ADMINISTRATOR SERVICE AGENT** to join our team! If **service is your passion**, if you care about **meeting customer needs** and you want to **work in a fast-growing and stimulating environment**, this job is made for you! **BENEFITS OF WORKING AT AGA** - Group...


  • Kitchener, Canada William Knell & Company Limited Full time

    Provide service and sales to customers, providing information, generating quotes, sales orders and arranging product delivery. The sales and service may be in person, by phone or on-line. Customers may be commercial accounts, contractors or individuals. The individual serves the needs of the customers for the Company, but may have a greater focus on one...


  • Kitchener, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...


  • Kitchener, Canada Service Canada Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Government administration **Tasks**: - Open and distribute mail and other materials - Record and prepare minutes of meetings, seminars and conferences - Schedule and confirm appointments - Order office supplies and maintain inventory - Liaise...


  • Kitchener, Canada GreenCare Tree Service Full time

    Responsibilities: - Provide administrative support to ensure efficient operation of the office - Answer and direct phone calls - Organize and schedule appointments - Assist in the preparation of regularly scheduled reports - Develop and maintain a filing system - Update and maintain office policies and procedures - Order office supplies and research new...