Jr. Account Executive

2 months ago

Montréal QC, Canada Complete Solution Payments Inc. Full time

**Company Description (français à suivre)**
Intercash is a leading global provider of payments and financial services specializing in card issuing and card program management technology and services. At Intercash, our technology and service suite span across North America, South America, Europe, and Asia Pacific.

With a growing portfolio of global businesses partnering with Intercash to support their mass global
payment needs, and with a team of young and experienced professionals who have led the way to the
company’s rapid growth for the last decade, we are building the future of Fintech. At the heart of our operation and service offering is our technology platform. We develop all our core technology in-house and are continuously investing in the development of innovative financial technology to remain a leading provider.

Intercash allows for an extremely exciting and rewarding work environment with room to grow your achievements, career, and position in the company as well as an opportunity to be a part of an extremely dynamic and fast-growing Fintech industry.

**Position Overview**
The Jr. Account Executive role is a great steppingstone for young professionals looking to start a career in the exciting world of Fintech The Jr. Account Executive will be expected to provide top-level service to all new and existing cardholders in a professional manner. This role is required to respond to all customer inquiries in a timely manner with skilled knowledge on all prepaid product offerings as well as basic knowledge on various client programs. The Jr. Account Executive will work in a fast-paced environment helping customers with their prepaid card banking inquires. They will receive training related to prepaid product offering as well as how to investigate and process various customer inquiries.

**This is a contract role for 1 year, with the possibility of extending or becoming a permanent position.**

**Responsibilities**
- Full control and use of the CSR helpdesk
- Review, classify and respond to all inquiries coming from cardholders to our helpdesk.
- Ensuring the response time for cardholder inquiries remains within the 48hrs turnaround time.
- Answering inbound calls to our CSR phone number and assists with cardholder inquiries over the phone when needed (majority of communications via ticketing system).
- Ensure customer queries are handled appropriately and in a timely manner, investigating to
solve any potential issues, and escalating when necessary.
- Acknowledge customer queries and provide a resolution as quickly as possible. Refer to internal
teams for support as needed.
- Evaluate and monitor flow and volume of queries, raise with department head when signs of
larger-scale issues arise.
- Work closely with the Account Executive teams to ensure high quality support is provided to our
clients at all levels of communication.
- Work accurately and efficiently in a multi-tasking environment where high attention to detail is
required.

**Skills**
- Exceptional ability to prioritize tasks with the ability to multi-task
- Strong interpersonal and social skills
- Quick learner and strong attention to detail
- Good organizational and time management skills
- Good decision-making ability and problem-solving skills
- Must work well in a team environment

**Requirements**:

- Fluent in English (verbal and written). Our clients are located around the world (South America, Europe, Middle East), while some clients may speak French the majority of them will require English to be served as they are located. Additional languages (French, Spanish, Arabic) are an asset but not required
- Bachelor’s Degree - Recent graduate or graduation planned for 2024/2025.
- 2+ years of part or full-time work experience
- Banking or Financial institution work experience, Microsoft office, MS Project, or Jira task tracking system considered and asset
- Highly motivated individual with strong organizational and interpersonal skills

**Description de l'entreprise**
Intercash est l'un des principaux fournisseurs mondiaux de services financiers et de paiement, spécialisé dans la technologie et les services d'émission de cartes et de gestion de programmes de cartes. Chez Intercash, notre technologie et notre gamme de services couvrent l'Amérique du Nord, l'Amérique du Sud, l'Europe et l'Asie-Pacifique.

Avec un portefeuille croissant d'entreprises internationales qui s'associent à Intercash pour répondre à leurs besoins en matière de paiement de masse, et avec une équipe de professionnels jeunes et expérimentés qui ont été à l'origine de la croissance rapide de l'entreprise au cours de la dernière décennie, nous construisons l'avenir de la Fintech.
Notre plateforme technologique est au cœur de notre fonctionnement et de notre offre de services. Nous développons toutes nos technologies de base en interne et investissons continuellement dans le développement de technologies financières innovantes afin de rester

  • Jr Account Manager

    6 months ago

    Montréal, Canada GoMaterials Full time

    **JOB TITLE**: Jr Account Manager (Sales Leadership Program) - **STATUS**:Full-time, permanent - **COMPANY**:GoMaterials - **LOCATION**: Montreal, hybrid. 60% in office, 40% WFH - **START**: Immediately **Job & Company Overview**: Join the dynamic world of our fast-paced startup! As a Jr Account Manager and a part of the Sales Leadership Program, you'll...

  • Jr. Sales Executive

    6 months ago

    Montréal, Canada Epsilon solutions pvt ltd. Full time

    **Position: Market Development/ Jr Sales** **Location: Montreal, QC** **Duration: Fulltime** **Qualification** - Bsc degree, relevant 2 years of experience in Business, Economics or related field. **Brief about BU and Role** - Map the organization and identify decision makers. Understand their needs and potential future business **Responsibility** -...

  • Account Executive

    4 weeks ago

    Montréal, QC, Canada Cision Full time

    At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we...

  • Account Executive

    2 months ago

    Montréal, QC, Canada Alexa Translations Full time

    **Account Executive** Alexa Translations - Montreal or Toronto Job type: Full-time, Hybrid **Salary**: Market-Related Base (depending on experience) + Commission Experience: 4+ years in Account Management Languages: English & French Location: Montreal or Toronto (Office - Downtown) **About Us** Alexa Translations is a leading translation service...

  • Account Executive

    3 months ago

    Montréal, QC, Canada Alexa Translations Full time

    **Account Executive** Alexa Translations - Montreal or Toronto Job type: Full-time, Hybrid **Salary**: Market-Related Base (depending on experience) + Commission Experience: 4+ years in Account Management Languages: English & French Location: Montreal or Toronto (Office - Downtown) **About Us** Alexa Translations is a leading translation service...

  • Account Executive

    2 months ago

    Montréal, QC, Canada Insight Enterprises Full time

    **Requisition Number**:98675** Account Executive Inside Sales Location: This role is a hybrid opportunity. Now is the time to bring your expertise to this role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and...

  • Account Executive

    3 weeks ago

    Montréal, QC, Canada Insight Enterprises Full time

    **Requisition Number**:98673** Account Executive Location: This role is a hybrid opportunity. Now is the time to bring your expertise to this role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure...

  • Sales Account Executive

    3 months ago

    Montréal, QC, Canada Avantier Inc. Full time

    **Benefits**: - Comission - Paid time off **Position Type: - Full time Position with Opportunity to Work from Home 4 out of 5 days a week ** **Sales Account Executive** **Location**: Montreal / Toronto, Canada AVANTIER - A Premium Custom Optic Manufacturer, is seeking a highly skilled Account Executive with a proven track record in B2B sales to join...

  • Sales Account Executive

    3 weeks ago

    Montréal, QC, Canada Avantier Inc. Full time

    **Position Type: - Full time Position with Opportunity to Work from Home 4 out of 5 days a week ** **Sales Account Executive** **Location**: Montreal / Toronto, Canada AVANTIER - A Premium Custom Optic Manufacturer, is seeking a highly skilled Account Executive with a proven track record in B2B sales to join their expanding sales team. This role involves...

  • Account Executive

    3 weeks ago

    Montréal, QC, Canada Wipro Limited Full time

    Overview: **Account Executive/Client Partner, Montreal ( biligual)** Wipro’s Canadian strategic market unit has an exciting opportunity for a bilingual **Account** **Executive (AE) **to be based in the Montreal metro area. The AE is a specialized sales professional, who will be the relationship manager for Wipro’s strategic accounts and have deep...

  • Account Executive

    2 months ago

    Montréal, QC, Canada Pepco Corp Full time

    **ACCOUNT EXECUTIVE** **Territory: Montréal and Laval** - **Full-time permanent role. **_ **If you are looking for the next job that will challenge you and reward you for your efforts, look no further!** **We are looking for a high energy driven individual who thrives on competition.** **If this sounds like you, then don't hesitate to...

  • Enterprise Account Executive

    2 days ago

    Montréal, QC, Canada Databricks Full time

    SLSQ425R990 As an Enterprise Account Executive on Databricks' Canada Enterprise Sales Team, you are a accomplished sales professional experienced in selling to Enterprise accounts. You know how to sell innovation and change through customer vision expansion and can guide deals forward to compress decision cycles. You love understanding a product in depth...

  • Account Executive

    3 weeks ago

    Montréal, QC, Canada Wipro Limited Full time

    Montreal, Canada; Quebec, Canada - GSH - 3118671 **Job Description**: **Account Executive/Client Partner, Montreal ( biligual)** Wipro’s Canadian strategic market unit has an exciting opportunity for a bilingual **Account** **Executive (AE) **to be based in the Montreal metro area. The AE is a specialized sales professional, who will be the relationship...

  • Account Executive

    2 months ago

    Montréal, QC, Canada APX Techno Full time

    APX Techno is a national provider of I.T. Hardware, Software and Service Solutions to businesses of all sizes. Our strengths are listening and understanding our client's needs in order to build lasting relationships and offer valuable technology solutions that will improve business outcomes. The position we are currently hiring for is an Account Executive....

  • Account Executive

    3 months ago

    Montréal, QC, Canada Premium Merchant Funding Full time

    **About Us**: At Premium Merchant Funding, we’re dedicated to helping small businesses thrive with our innovative financial solutions. Our office is a lively place where hard work meets a great atmosphere. We’re on the lookout for a driven and energetic Account Executive to join our team and make a real impact. **The Role**: As an Account Executive,...

  • Account Executive

    4 weeks ago

    Montréal, QC, Canada Medisca Pharmaceutique Inc Full time

    **Medisca** is a global corporation with locations throughout North America, Australia, and Europe, that contributes to healthcare by leveraging strong partnerships that deliver customized solutions with an unwavering commitment to quality and innovation. Backed by 30+ years and a strong foundation in pharmaceutical compounding, **Medisca** is a...

  • Account Executive

    1 month ago

    Montréal, QC, Canada Marcus Evans Full time

    marcus evans founded in 1983 and is a global Business Intelligence and Event Marketing company, with 49 offices in 20+ countries. Headquartered in the UK, we are rated in the top 20 UK companies for work/life balance. Working across all industry sectors our Summits, Conferences and Online Events brands deliver innovative high-level content, networking and...

  • Account Executive, Canada

    3 months ago

    Montréal, QC, Canada Informatica Full time

    **Build Your Career at Informatica**: We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality...

  • Account Executive, Canada, East

    3 months ago

    Montréal, QC, Canada SAP Full time

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Jr Digital Photo Post Producer

    6 months ago

    Montréal, Canada Maison Battat Inc. Full time

    **Jr Digital Photo Post Producer** **Maison Battat Inc. - Montreal, QC** At Battat, we are in the business of making kids happy. Thanks to our team of dynamic, talented, and motivated individuals, we design and manufacture high quality, educational, and innovative toys that kids and parents around the world have loved for over 45 years! We are currently...