Night Auditor/front Desk Agent
6 months ago
Job Overview:
**Duties**:
- Greet and welcome guests upon arrival
- Assist guests with check-in and check-out procedures
- Handle guest inquiries and provide information about hotel services and amenities
- Manage reservations and ensure accurate booking information
- Operate phone systems and direct calls to the appropriate department
- Address guest concerns and escalate issues as needed
- Maintain a tidy and organized front desk area
**Requirements**:
- Prior experience in customer service or hospitality preferred
- Proficiency in multiple languages is advantageous
- Strong communication skills with the ability to interact effectively with diverse guests
- Knowledge of front desk operations and hotel procedures
- Familiarity with reservation systems is a plus
**Job Type**: Part-time
Pay: $21.00-$23.00 per hour
Expected hours: 22 - 32 per week
**Benefits**:
- Discounted or free food
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Every Weekend
- Monday to Friday
- Night shift
Supplemental pay types:
- Bonus pay
- Overtime pay
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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