Night Auditor
1 week ago
Are you a night owl who enjoys mixing numbers with customer service? Hotel Grand Pacific has a full-time position available for a Night Auditor. An independent luxury property located on Victoria’s beautiful inner harbour, we are proudly affiliated with Preferred Hotels & Resorts and have a reputation for providing excellent, personalized service.
This is a great opportunity for someone with previous night audit experience who would like to transition to a larger property and expand their knowledge of hotel operations.
$26.54/hr
**Duties**:
- Primarily perform as Night Audit but will cover duties as Guest Services Agent when the business needs.
- Run the audit and cross-check daily revenue to ensure all is in order
- Operate the switchboard and take hotel reservations
- Ensure a friendly and efficient check in/out process for guests
- Help maintain the safety and security of the hotel, guests and staff
- Accurately record lost & found articles
- Ensure guest satisfaction by assisting with concerns and requests in a timely and professional manner
- Other duties as assigned by the Night Manager and Senior Night Auditor.
**What We’re Looking For**:
- At least 2 years of hotel front desk experience
- Previous experience in night audit or training on night audit procedures
- Experience with Opera PMS preferred
- Reliable with a professional and friendly demeanour
- Effective verbal & written communication skills
- High proficiency in Excel, Word and Outlook
- Excellent attention to detail
- Completion of a Hospitality Management degree or diploma is preferred
**Why Choose Us?**
- Friendly and supportive work environment with a high regard for safety and employee continued development
- Onsite staff parking
- Subsidized meal program
- Discounted gym membership for the gorgeous Victoria Athletic Club
- Food discounts in both our Café and Fathom Restaurant
- Discounted room rates for family & friends
- Excellent extended benefits (Life and AD&D, Health, Dental, Vision, and an Employee and Family Assistance program.
- Matching Defined Contribution Pension Plan
- Various industry discounts (e.g. whale watching, museums)
- Employee recognition & referral program
- Treat days, employee events and an annual employee party
- We are an equal opportunities employer and value diversity and inclusion in our team
- We are Biosphere Certified and committed to developing positive environmental practices.
Pay: $26.54 per hour
Expected hours: No more than 40 per week
**Benefits**:
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Night shift
Ability to commute/relocate:
- Victoria, BC V8V 1X3: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Night Audit: 2 years (preferred)
- Hotel: 2 years (preferred)
Work Location: In person
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