Night Auditor

6 months ago


Victoria, Canada Sandman Hotel Group Full time

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports. They are required to work through the night shift on the front desk.

**JOB REQUIREMENTS**:

- Fluent in English and French (preferred)
- High School Diploma, G.E.D. or equivalent
- Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
- Experience in all aspects of customer service and people management
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Strong working knowledge of accounting practices and principles
- Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
- Exceptional conflict resolution, negotiation, and objection handling skills
- Able to respond quickly in a dynamic and changing environment
- Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
- Knowledge of cost analysis, fiscal management, and budgeting techniques
- Able to effectively communicate both verbally and in writing

**DUTIES**:

- Maintain an inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive payment.
- Hotel security
- Post all daily room and outstanding charges.
- Take over from the evening cashier, checking and accepting float and takings.
- Accept revenue and floats from restaurant cashiers, ensuring that these are securely locked away.
- Accept and lock away keys from various departments.
- Prepare Credit Card/Charge Card summaries and post to DAB's account.
- Maintain a high standard of personal hygiene and appearance.

**APPLICABLE SKILLS**:

- Excellent customer relations.
- Must have time-management skills.
- Adaptable to change and be able to handle multiple priorities under pressure.
- Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS
- Rewards & Recognition
- Team rates from $59 per night, Family & Friends rates too
- 25% discount at our restaurants for up to 6 people
- Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
- Ongoing Employee events, incentives & recognition
- Growth Opportunities
- Career Advancement starts from Within
- Dedicated Training Program
- Employee Assistance Program (EAP)
- Free mental Health Support, Legal & Financial Counselling
- Refer a friend or family and earn money
- Group Life Insurance, Extended Health, Dental, Vision Care
- Complimentary Stays
- RRSP Matching
- Milestone Rewards
- Tuition Credit Program

**SUMMATION**:
**ABSOLUTELY NO PHONE CALLS PLEASE**
Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.


  • Night Auditor

    6 months ago


    Victoria, Canada Oak Bay Beach Hotel Full time

    The Oak Bay Beach Hotel, recently named **the #1 hotel in Canada** by Condé Nast, is known as both a luxury destination in Victoria and an amazing place to work! In addition to a rewarding career, our team members receive countless perks such as complimentary parking, health benefits, a daily staff meal plan, birthday and Christmas bonuses, staff parties,...

  • Night Auditor

    5 months ago


    Victoria, Canada HOTEL GRAND PACIFIC Full time

    Join our fantastic Guest Services team! Hotel Grand Pacific has a full-time position available for a Night Auditor. An independent luxury property located on Victoria’s beautiful inner harbour, we are proudly affiliated with Preferred Hotels & Resorts, with a reputation for providing excellent personalized service. This is a great opportunity for someone...

  • Night Auditor

    5 months ago


    Victoria, Canada Accent Inns Inc. Full time

    **Are You the Duck We are Looking For? Take a **gander at this post...** Accent Inns, the hotel with a rubber duck in every room, is searching for a** Nocturnal Night Auditor** **(Part Time, 2-3 shifts/week)** to join our flock of totally unique and fun-loving individuals at our **Victoria **location. Working at Accent Inns is different than working...

  • Night Auditor

    6 months ago


    Victoria, Canada Hotel Grand Pacific Full time

    **Duties**: - Assist with overnight Hotel Safety, Security and Emergency Response - Run the audit and cross-check daily revenue to ensure all is in order - Operate the switchboard and take hotel reservations - Check in/out guests according to the hotels procedures and policies - Record lost & found articles - Communicate guests concerns and problems to...

  • Night Auditor

    5 months ago


    Victoria, Canada Chateau Victoria Full time

    The Chateau Victoria Hotel & Suites is looking for a responsible and reliable Night Auditor with a guest service background. The Hotel Night Auditor is a key individual during the overnight shift, performing some desk agent responsibilities, accounting responsibilities, security and building safety responsibilities while acting as an ambassador for the...


  • Victoria, Canada DoubleTree by Hilton Full time

    **Night Auditor** The Night Auditor is responsible for overseeing the front desk operations during the overnight shift, ensuring smooth hotel operations, and handling various administrative tasks such as check front office accounting records for accuracy and daily summarize and compile information for the hotel's financial records, track room revenue,...


  • Victoria, Canada DoubleTree by Hilton Full time

    DoubleTree by Hilton Hotel & Suites Victoria is centrally located in the heart of downtown Victoria within 5-minute walk of Victoria Harbour. We offer a fantastic opportunity for individuals who are looking to expand and develop their overall skills in hospitality. The Night Auditor is responsible for overseeing the front desk operations during the...

  • Night Auditor

    6 months ago


    Victoria, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Night Auditor will contribute to the overall success of the hotel by anticipating guest needs and providing friendly, efficient, and superior customer...

  • Night Auditor

    6 months ago


    Victoria, Canada Brentwood Bay Resort Full time

    **What we do and are proud of** At Brentwood Bay Resort, we take pride in providing a luxurious boutique experience that sets us apart from other hotels and resorts in the Greater Victoria area. We are committed to offering our guests more than just delicious meals, relaxing spa treatments, and beautiful oceanfront suites. We aim to provide a truly...


  • Victoria, Canada Janevca Restaurant Full time

    **Position**: Night Auditor **Location**: Rosemead House, Esquimalt, BC **Employment Type**: Full-time / Part-time **No. of Positions Available**: 2 **Hourly Rate**: $24 - $25 Are you ready to embark on an extraordinary journey in hospitality? Rosemead House, a majestic 1906 hotel, meticulously restored to exude timeless English elegance, is preparing to...


  • Victoria, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Night Auditor is the senior position during the overnight shift and performs as the Duty Manager. The role will contribute to the overall success of the...


  • Victoria, Canada Quality Inn Downtown Victoria Full time

    As a Front Desk Agent, you will be reporting to the Front Office Manager and responsible for delivering exceptional customer service to guests throughout their stay. **This is a Full-Time NIGHT position, with days off to be determined.** **Key Responsibilities**: - Provide courteous, professional and attentive service at all times. - Process guest arrivals...

  • Night Auditor

    5 months ago


    Victoria, Canada Victoria Marriott Inner Harbour Full time

    Managed by Atlific Hotels, the award winning _full service Victoria Marriott Inner Harbour _overlooks Victoria's historic and charming downtown, located just steps from world class attractions, venues and dining. With 236 elegantly appointed rooms and 5,000 square feet of meeting space, this hotel is consistently ranked high for overall guest...

  • Night Audit

    6 months ago


    Victoria, Canada Oak Bay Beach Hotel Full time

    **Night Audit** The Night Auditor is responsible for the full functioning of the hotel on the overnight shift. This will include assisting late arrivals and any guest requests that may arise. The position is also responsible for cash handling and some basic accounting procedures. A successful night auditor will be comfortable operating computers and with...


  • Victoria, Canada Quality Inn Downtown, Victoria Full time

    Quality Inn Downtown is looking for positive and energetic individuals to join the Front Desk team in the role of Front Desk Agent (Night Audit). This individual is responsible for registering guests at the hotel and acting as an ambassador to the Quality Inn. Reporting to the Front Office Manager, the Front Desk Agent is responsible for delivering...

  • Night Auditor

    5 months ago


    Victoria, Canada Marriott International, Inc Full time

    **Additional Information** Delta Victoria, Pay: $26.37/hour **Job Number** 24055661 **Job Category** Finance & Accounting **Location** Delta Hotels Victoria Ocean Pointe Resort, 100 Harbour Road, Victoria, BC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Check figures,...


  • Victoria, Canada Holiday Inn Express & Suites Victoria-Colwood Full time

    Job Overview: **Duties**: - Greet and welcome guests upon arrival - Assist guests with check-in and check-out procedures - Handle guest inquiries and provide information about hotel services and amenities - Manage reservations and ensure accurate booking information - Operate phone systems and direct calls to the appropriate department - Address guest...


  • Victoria, Canada Marriott International, Inc Full time

    **Additional Information** Pay: $27.53/hour **Job Number** 24040062 **Job Category** Finance & Accounting **Location** Delta Hotels Victoria Ocean Pointe Resort, 100 Harbour Road, Victoria, BC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Check figures, postings, and...

  • Financial Controller

    6 months ago


    Victoria, Canada Reliable Controls Full time

    **Who we are**: Reliable Controls is dedicated to reducing the carbon footprint of buildings around the world. Our team specializes in the design, development, and assembly of building automation controls and software programs. We align ourselves with the right people and empower them in the right ways. An established company based in Victoria, BC, we...