Medical Office Administrator
2 months ago
**JOB DESCRIPTION**:
Durham Bone and Joint Specialists (DBJS) is committed to delivering orthopedic care, within a system that provides accessibility and quality, in managing acute and chronic musculoskeletal related illnesses. Established in 2019, our team currently includes 8 orthopedic surgeons and 6 Advanced Practice Providers, who work within a collaborative multidisciplinary environment to meet the growing needs of Durham region patients.
We are looking for Medical Office Assistants (MOA) to join our administrative team.
**DUTIES AND RESPONSIBILITIES**:
Under the direction of Orthopedic Surgeons and Advanced Practice Providers, the MOA will support the following deliverables:
- Scheduling and communicating appointment details to patients
- Supporting arrangement of required diagnostic imaging
- Updating referring providers of patients’ assessment schedule
- Supporting the referral triage process
- Prioritizing multiple tasks and deadlines as assigned
**QUALIFICATIONS**:
- Post-secondary degree or diploma in Office Administration or recognized equivalent
- Experience working with EMR
- Experience in a high-volume customer service position
- Demonstrate advanced working knowledge of Microsoft outlook and Word
- Excellent interpersonal, oral and written communications skills for reporting information to patients and staff
- Superior customer service with ability to understand and meet patient and Physician needs
- Demonstrate ability to take initiative and act independently using sound judgment as well as accepting direction
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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