Deputy Omb/deputy Pic

2 weeks ago

Edmonton, Canada Government of Alberta Full time

**Job Information**:
Job Requisition ID: 53395

Ministry: Offices of the Ombudsman & Public Interest Commissioner

Location: Edmonton

Full or Part-Time: Full-Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Regular

Scope: Open Competition

Closing Date: Feb 16, 2024

Classification: Executive Manager 1

**About Us**:
In Alberta, the positions of the Alberta Ombudsman and Public Interest Commissioner (Ombudsman/Commissioner) are held by the same person with the main office located in Edmonton.

The Alberta Ombudsman provides oversight of the provincial government to ensure fair treatment through independent investigations, recommendations and education within Alberta government authorities, professional organizations, municipalities, and the Patient Concerns Resolution Process of Alberta Health Services.

The Public Interest Commissioner oversees the disclosure and investigation of serious and significant wrongdoings in or relating to departments, public entities, offices of the Legislature and political offices, that are unlawful, dangerous to the public or injurious to the public interest.

The offices of the Ombudsman and Public Interest Commissioner (the Offices) are independent legislative offices and operate under the authority of the Alberta Legislature.

**Role**:
The Deputy Ombudsman/Deputy Public Interest Commissioner (Deputy) is an executive manager accountable to the Ombudsman and Public Interest Commissioner for directing and managing a team of professional staff to ensure a high quality of complaint analysis, investigations, decisions, and recommendations in accordance with the _Ombudsman Act_ and the _Public Interest Disclosure (Whistleblower Protection) Act_. This includes oversight of investigations; provision of leadership; program direction and evaluation; supervision, including performance management; professional development of staff; and resource management. The Deputy is responsible for setting and meeting service objectives and standards, supporting strategic planning and leading/assisting in the development of policies and public communications. The Deputy acts in the Ombudsman's and Public Interest Commissioner's capacity during their absence.

As Deputy you will oversee investigative operations for the Ombudsman's office locations in Edmonton and Calgary, as well as the Public Interest Commissioner's office in Edmonton. You will provide leadership to investigative teams, oversee quality assurance of services, and build capacity for the future. The Deputy is responsible for the advancement of investigations and complaint resolution processes for the Ombudsman's office and the Public Interest Commissioner's office.

The Deputy works closely with the Ombudsman/Public Interest Commissioner as a member of the senior management team.

**Qualification**:
A university degree in a related discipline, significant investigative experience with a minimum of five years of senior management experience.

Equivalencies may be considered.

**Alberta Public Service Competencies**:
The Alberta Public Service has identified seven behavioural competencies along with corresponding examples on a progressive behavioural scale.
- LEVEL E _Drive for Results_ - knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability.
- LEVEL E _Agility_ - ability to anticipate, assess, and readily adapt to changing priorities, manage resilience in times of uncertainty and effectively work in a changing environment.
- LEVEL D _Creative Problem Solving_ - ability to assess options and implications in new ways to achieve outcomes and solutions.

The link below will assist you with understanding the competencies mentioned above:
**Salary**:
$4,934.42 - $6,484.75 Bi-Weekly

$128,788 - $169,252 Annually

**Requirements**:

- Your resume and cover letter should include information that clearly and concisely demonstrates how your qualifications meet the requirements outlined in this job posting, including education and experience.

**How To Apply**:
Human Resources

Alberta Ombudsman

9925 - 109 Street NW, Suite 700

Edmonton, AB T5K 2J8

Tips for Applicants:
**Closing Statement**:

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