Clinical Services Administrator

1 month ago

Brampton, Canada Catholic Family Services Peel Dufferin Full time

**Clinical Services Administrator - Safe Centre of Peel**
**Permanent - 35 hours/week (Full-time)**

Catholic Family Services of Peel-Dufferin (CFSPD) is a non-profit, charitable organization reflecting the values consistent with Catholic social teachings. CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its clients.

CFSPD is the lead agency to the **Safe Centre of Peel (SCoP)** - a partnership of 15 social service organizations. SCoP is a safe and welcoming space where many agencies work collaboratively and integrate services to respond to victims and survivors of violence and abuse at a single location.

**Position Summary**

CFSPD is currently seeking a Clinical Services Administrator who is experienced in providing administrative support to clients, staff, and agency programs to ensure a responsive and efficient front door to the agency. This position will be based in Brampton, Ontario, and is fully in-person.

**Responsibilities**:

- Provide internal referrals to agency programs.
- Provide information on community resources appropriate to clients' identified needs.
- Notify client regarding appointment availability, including booking appointments and cancellations when necessary.
- Perform general administrative duties to include but not limited to: photocopying, scanning, faxing, mailing, ordering business cards, shredding, filing and courier.
- Providing reception coverage as needed.
- Track, maintain, and update program specific client counts.
- Provide additional administrative support to management, as required.
- Perform other duties as assigned.

**Qualifications**:

- Post-secondary diploma/degree in a related social service discipline or equivalent experience
- Minimum 2 years of office-related experience
- Understanding the dynamics of domestic violence and its effects on women and children
- Strong communication skills, ability to deal tactfully with community members, and staff
- Exceptional organizational skills with ability to meet deadlines and manage multiple priorities
- Enthusiastic, warm and friendly personality, with a demonstrated client-service orientation
- Detail oriented with ability to check documents for accuracy
- Working knowledge pertaining to modern office methods and procedures, equipment and filing systems
- A satisfactory Vulnerable Sector Criminal Records check
- Willing to work within a Catholic values framework

**Why Apply?**

We offer a comprehensive benefits package (pension plan, extended health, dental & insurance benefits) and generous leave provisions. Our organization also provides flexibility with work hours, work life balance and free parking.

**How to Apply**:
**If you are interested in the above opportunity, please send your resume and cover letter**. **The posting will remain open until position is filled.**
- **We thank all applicants for their interest in Catholic Family Services of Peel-Dufferin but we will only contact those selected for consideration.**_

**Salary**: $45,000.00 per year

**Benefits**:

- Dental care
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location

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