Clinical Services Administrator

6 months ago


Brampton, Canada Catholic Family Services of Peel-Dufferin Full time

Catholic Family Services of Peel-Dufferin (CFSPD) is a non-profit, charitable organization reflecting the values consistent with Catholic social teachings. CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its clients.

CFSPD is the lead agency to the **Safe Centre of Peel**- a partnership of 17 social service organizations. Safe Centre is a safe and welcoming space where many agencies work collaboratively and integrate services to respond to victims and survivors of intimate partner violence at a single location.

**Position Summary**

CFSPD is currently seeking a Clinical Services Administrator who is experienced in providing administrative support to clients, staff, and agency programs to ensure a responsive and efficient front door to the agency. This position will be based in Brampton, Ontario, and is fully in-person.

**Responsibilities**:

- Provide internal referrals to agency programs.
- Provide information on community resources appropriate to clients' identified needs.
- Notify client regarding appointment availability, including booking appointments and cancellations when necessary.
- Perform general administrative duties to include but not limited to: photocopying, scanning, faxing, mailing, ordering business cards, shredding, filing and courier.
- Providing reception coverage
- Track, maintain, and update program specific client counts.
- Provide additional administrative support to management, as required.
- Perform other duties as assigned.

**Qualifications**:

- Post-secondary diploma/degree in a related social service discipline or equivalent experience
- Minimum 2 years of office-related experience
- Understanding the dynamics of intimate partner violence and its effects on survivors/victims and children
- Strong communication skills, ability to deal tactfully with community members, and staff
- Exceptional organizational skills with ability to meet deadlines and manage multiple priorities
- Enthusiastic, warm and friendly personality, with a demonstrated client-service orientation
- Detail oriented with ability to check documents for accuracy
- Working knowledge pertaining to modern office methods and procedures, equipment and filing systems
- A satisfactory Vulnerable Sector Criminal Records check
- Willing to work within a Catholic values framework

**Why Apply?**

We offer a comprehensive benefits package (pension plan, extended health, dental & insurance benefits) and generous leave provisions. Our organization also provides flexibility with work hours, work life balance and free parking.

**How to Apply**:
**If you are interested in the above opportunity, please send your resume and cover letter**. **The posting will remain open until filled.**

**We thank all applicants for their interest in Catholic Family Services of Peel-Dufferin but we will only contact those selected for consideration.**

**Salary**: From $40,697.00 per year

**Benefits**:

- Company pension
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: In person



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