Information Technology Officer

2 months ago

Kingston, Canada St. Lawrence Parks Commission Full time

**What can I expect to do in this role?**: You will:

- Coordinate the administration of the local systems environment by:

- Identification and report workstation security vulnerabilities to IT manager and supervisor Conduct needs analyses for clients
- Ensure a proper network infrastructure is maintained of the requirement and operation of hardware, software, and services for site(s) Feedback for local information technology plans and related training plans in consultation with clients;
- installing and configuring software/hardware and networks and implementing upgrades to existing systems and new hardware/software consistent with SLPC IT initiatives and standards;
- Assist in systems operation and administration, coordinating messaging systems, Local Area Networks (LANs), Wide Area Networks (WANs)
- establishing network specifications by conferring with IT Team, users; analyzing workflow, access, information, and security requirements;
- Contribution to projects such as:

- local implementation of Commission-wide systems; (Admissions, Retail, ERP, SharePoint, Microsoft 365 Suites)
- Modifications to office systems, ensuring compatibility and connectivity with Commission systems;
- Ensure business continuity operations, systems performance and risk mitigation by:

- monitoring system/network performance to ensure procedures and meeting SLPC disaster recovery plans;
- Participate in testing and acceptance criteria for upgrades, and post installation reviews;
- Participate in the securing of the network or networks by developing network access, monitoring, control, and evaluation; contributing to IT department documentation;
- Upgrade network through IT department led testing, evaluating, and installing enhancements.
- Liaising with all business / functional units and corporate offices by:

- representing client group on SLPC initiatives / committees / projects;
- Providing Team Synergy in the work unit by:

- providing advice, guidance, and assistance to other staff in the work unit;
- monitoring work to ensure quality, completion, and compliance.
- Embody the SLPC's equity, diversity and inclusion principles while interacting with staff and guests.

**How do I qualify?**:
**Mandatory**:

- Valid Class "G" driver's licence.

**Knowledge And Experience**:
**You Have**:

- The ability to learn and understand Microsft SharePoint to: use SharePoint APIs to create custom solutions, build and manage large SharePoint document libraries, use SharePoint Designer, utilize SharePoint's "Out of the Box" features, build and manage large SharePoint document libraries;
- An understanding of other MS Cloud services, familiarity with third-party tools;
- Attention to detail, communicate in user-friendly language, develop and configure complex information technology systems, manage multiple priorities and work in a fast-paced environment, take initiative and work independently, work within a team environment, meet deadlines and work flexible hours, adapt to manage change, and to work with confidential and sensitive information.

**Communication Skills**:
**You have**:

- Oral communications skills to direct staff, consultants, and contractors and resolve problems;

**Computer Skills**:
**You can learn or have current knowledge of**:

- Windows Server 2012-19, Microsoft 365, Hyper-V and VMWare ESXi administration, Exchange and AD, as well as network analysis and support for routers, switches and firewalls;
- Networking technologies and topologies (e.g. network operating systems, messaging systems, gateways, concentrators, routers, Ethernet, Fibre Optics and Microwave physical layout of LAN / WAN communications);
- Internet and Internet working protocols and security (e.g. TCP / IP, SMTP, SNMP, DMARC, DKIM, SPF, FTP, RIP, DNS, DHCP, OSPF, Packet Filtering);
- Administering servers, computers, Office 365 Enterprise, printers, routers, switches, firewalls, software deployment, security updates and patches;
- Microsoft Windows on Premise and 365 Active Directory, Windows Operating Systems, Apple IOS
- Microsoft 365 Enterprise - SharePoint Development, Word, Excel, PowerPoint, Project, Exchange/Outlook, Active Directory
- SharePoint Developer Skills - Net, C#, CSS, HTML5, JavaScript, and jQuery, ‘Out of the Box' Tools, Document and Dashboard Expertise, create, edit, and even modify web pages, ability to develop SharePoint websites.
- Administrating Computer/Network environments with 200+ Users, 300+ Computers and Multiple AD trusted sites
- Operating systems - Windows Server 2012-2019, Windows 10/11 Pro, MacOS
- Mobile Operating Systems with Enterprise Office 365 suite with One Drive and SharePoint integration
- IOS, Android.

**Judgment, Organizational and Analytical Skills**:
**You have**:

- Reasoning and problem-solving skills to administer and maintain continued operation of network and telecommunication systems and provide systems support to address needs of designated client group;
- The ability to analyze and assist cl

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