Medical Secretary

2 months ago

Ottawa, Canada Geriatric Psychiatry Community Services Full time

**Who we are**

Geriatric Psychiatry Community Services of Ottawa (GPCSO) is a fully bilingual community mental health program funded by Ontario Health serving older adults in the Ottawa region. We work with older adults living in our community to optimize their mental health and/or dementia with behaviour change. At GPCSO we strive to provide excellence in mental health care for seniors. We provide expertise and leadership in community geriatric psychiatry through holistic care to our clients and their circle of support, in collaboration with our partners. Our values are reflected in all levels of our organization, from dignity and compassion, to respecting diversity and lifelong learning.

**GPCSO Medical Secretary**

Medical Secretaries are an integral part of a dedicated interdisciplinary team providing care to older adults. Visit our program page GPCSO for more information. If you are passionate about working with older adults and dedicated to providing the best care, we would like to get to know you

**What we offer**
- Competitive benefits program OR generous percentages in lieu of benefits and annual leave
- Defined benefit pension plan (when applicable)
- Wellness program and on-site gyms
- Mental health support through our Employee and Family Assistance Program
- Professional development and learning opportunities

**Summary of the role**

Reporting to the Executive Director, The medical secretary is an important team member who supports our physicians and interdisciplinary team, while assisting clients to access care.

**Primary Functions**

The secretary will be delegated some or all of the following:

- Answering the phone and directing calls
- Scheduling and confirming appointments for the psychiatrists
- Answering information requests received by phone or in person
- Maintaining and updating Medical Database (Meditech)
- Data entry (referrals, personal health information, etc)
- Receiving and sorting mail and faxes
- Preparing reports (Word, Excel, PowerPoint)
- Transcription and typing
- Ordering office supplies
- Ensuring the proper functioning of office equipment
- Supporting the Mental Health Team
- Any other functions requested by the Executive Director or Clinical Manager

**Qualifications**

**Required**:

- Ability to fluently speak and write in English and French
- Secondary School diploma or equivalent
- Computer skills including Microsoft Office

**Key Competencies**
- Strong organizational skills
- Recent work experience as a secretary or other relevant work experience.
- Flexibility and ability to adapt to a changing work environment
- Good personal judgment and the ability to maintain confidentiality of patient information
- Excellent interpersonal and communication skills
- Ability to work with little supervision

**Additional Information**

GPCSO promotes the principles of diversity and inclusion and adheres to the Employment Equity Act and Accessibility for Ontarians with Disabilities Act. GPCSO is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the departmental official of the accommodation measures which may be required to enable you to be assessed in a fair and equitable manner.

All GPCSO employees are required to provide proof of full vaccination as per our Enhanced COVID-19 Immunization policy.

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