Clinical Administrative Assistant

2 months ago


Ottawa, Canada Ottawa Hospital Region and Imaging Associates Full time

**Job Summary**

To provide clinical administrative and coordination support to the radiologists providing imaging guided procedures such as those in Vascular and Interventional Radiology (VIR), Neuroradiology including Interventional Neuroradiology (INR), Chest, Breast, Body, and Musculoskeletal Radiology.

**Job RESPONSIBILITIES**

**Interventional Neuroradiology**:
**Daily Tasks**:

- Book clinics in Outlook and EPIC - book procedure followup and new patients
- Book procedures in SMS, Outlook and SDCU spreadsheet, etc.
- Book follow-ups and save dates for procedures
- Contact patients pre and post discharge - document assessment and any interaction in EPIC for the supervising radiologist

**Clinic**
- Assist patients and supervising radiologists
- Reach out to patients and facilitate scheduling
- Pre-charting: Coordinate all documentation for clinic ensuring completion before the time of consultation
- Book follow-up visits
- Schedule procedures
- Obtain and file consents
- Ensure billing accuracy and disposition
- Collect and update patient information, maintain accurate electronic medical records.
- Ensure medical imaging documentation is uploaded in EPIC media
- Enhance documentation and correspondence in the EPIC system.

**Miscellaneous**:

- Coordinate pre and post procedure Triage referrals to radiologists
- Protocol tasks especially for clinic and treated patients
- Coordinate referrals to and from radiologists
- Quality assurance
- call backs for the radiology department with documentation support

**Procedures**:

- Monitor radiology procedure wait list
- Communicate regularly with radiologists about the waitlist list of procedures waiting to be done and update radiologists at least once a month
- Create orders and facilitate radiology consultations using EPIC system and templates.
- Check that the patients attend and adhere to pre and post procedure requirements by the radiologists (blood work, consults, pre-admission appointments, etc)
- Quality assurance
- call backs for the radiology department with documentation support

**Patient Registry**
- Maintain neuro-interventional patient registry and maintain neuro-interventional follow-up log
- Participate in and maintain multi-disciplinary case conference database including the decision portion and all other relevant fields.
- Input case conference into EPIC.
- Forward the case conference to the patient and the family MD
- Use “INR follow up” log and “billing sheets” to determine all ruptured and non-ruptured coiling cases

**VIR/Body (radiofrequency ablation), MSK/Breast (consults) and Neuro spine procedures (vertebroplasty, rhizotomy, median branch block, nerve root or facet injection, spinal biopsy, myelogram)**:

- Answer calls related to services from patients and clinicians, and relay as appropriate
- Organize appropriate follow-up
- Communicate with the appropriate areas regarding consultations, clarifications, bookings and modifications.
- Organize and attend Interventional Radiology clinic 1/2 day weekly
- Enter procedure data into a database prospectively and retrospectively
- Ensure follow-up (clinical and imaging) is arranged and subsequently performed
- Inform appropriate radiologist of follow-up results
- Back up scheduling assistant for the radiologist

**SKILLS**
- **Soft Skills**_**:

- Excellent organizational, prioritization and time-management skills required to meet deadlines while ensuring accuracy.
- Ability to work independently as well as part of a team.
- Excellent interpersonal and verbal communication skills.
- Problem-solving and decision-making skills required to deal with unexpected situations or issues.
- Above average initiative and judgement
- Ability to maintain patient and staff confidentiality
- Develop a positive relationship with all those associated with OHRIA and the Department, including patients, Radiologists, Residents, Fellows, and other OHRIAs support team members and departmental personnel.
- **Technical Skills**_**:

- Solid knowledge of computers and software products at the intermediate level such as MS Outlook, Word, and Excel, EPIC
- Experience working in a clinical setting in a hospital.
- Minimum BA/BSc or equivalent experience

**Job Types**: Full-time, Permanent

Pay: $30.00-$35.00 per hour

**Education**:

- Bachelor's Degree (preferred)

Work Location: Hybrid remote in Ottawa, ON K1Y 4E9

Application deadline: 2024-09-13



  • Ottawa, Canada Real Estate Administrative Assistant Full time

    **Salary**: $45,000.00-$57,000.00 per year **Benefits**: - Paid time off Flexible Language Requirement: - French not required Schedule: - Monday to Friday Supplemental pay types: - Bonus pay - Overtime pay Ability to commute/relocate: - Ottawa, ON K1Y 0Z7: reliably commute or plan to relocate before starting work (required) **Education**: -...


  • Ottawa, Canada Appletree Medical Group Full time

    **Who We Are** Appletree Medical Group is the most progressive multi-disciplinary medical group in Canada. We assist and manage the practices of Ontario’s best family physicians and specialists, including physicians offering virtual healthcare services. For over two decades, we have worked with bright and motivated individuals on our mission to improve...


  • Ottawa, Canada Appletree Medical Group Full time

    **Who We Are**: Appletree Medical Group is the most progressive multi-disciplinary medical group in Canada. We assist and manage the practices of Ontario’s best family physicians and specialists, including physicians offering virtual healthcare services. For over two decades, we have worked with bright and motivated individuals on our mission to improve...


  • Ottawa, Canada Appletree Medical Group Full time $17

    Who We Are:Appletree Medical Group is the most progressive multi-disciplinary medical group in Canada. We assist and manage the practices of Ontario’s best family physicians and specialists, including physicians offering virtual healthcare services. For over two decades, we have worked with bright and motivated individuals on our mission to improve access...


  • Ottawa, Canada Appletree Medical Group Full time

    Who We Are:Appletree Medical Group is the most progressive multi-disciplinary medical group in Canada. We assist and manage the practices of Ontario’s best family physicians and specialists, including physicians offering virtual healthcare services. For over two decades, we have worked with bright and motivated individuals on our mission to improve access...


  • Ottawa, Ontario, Canada Appletree Medical Group Full time

    About the RoleWe are seeking a highly skilled and motivated Physician Clinical Administrative Assistant to join our team at Appletree Medical Group. As a key member of our healthcare team, you will provide administrative support to our physicians and contribute to the delivery of exceptional patient care.Key ResponsibilitiesCollaborate with physicians and...


  • Ottawa, Canada Appletree Medical Group Full time

    **Physician Clinical Administrative Assistant -240 Sparks St., Ottawa** **Who We Are**: Appletree Medical Group is the most progressive multi-disciplinary medical group in Canada. We assist and manage the practices of Ontario’s best family physicians and specialists, including physicians offering virtual healthcare services. For over two decades, we have...

  • Clinic Assistant

    5 months ago


    Ottawa, Canada TCM House Full time

    At the TCM Acupuncture House we are dedicated to providing the highest quality of care. We are a private clinic located in Westboro, Ottawa providing acupuncture and TCM herbal medicine services. We are currently looking for a Part-time Clinic Assistant with great enthusiasm and energy to join our team at the clinic. Responsibilities include but not...

  • Clinical Assistant

    5 months ago


    Ottawa, Canada NeuPath Centre for Pain & Spine Full time

    **WHO WE ARE**: We are Canada's leading healthcare provider, delivering category-leading treatment for chronic pain, as well as spinal injuries, sports-related injuries, and concussions. We are a public company that owns 15 clinics across Canada dedicated to providing holistic treatment plans leveraging technology, data-driven insights, and delivering...

  • Clinical Assistant

    4 months ago


    Ottawa, Canada NeuPath Centre for Pain & Spine Full time

    **WHO WE ARE**: We are Canada's leading healthcare provider, delivering category-leading treatment for chronic pain, as well as spinal injuries, sports-related injuries, and concussions. We are a public company that owns 15 clinics across Canada dedicated to providing holistic treatment plans leveraging technology, data-driven insights, and delivering...

  • Clinic Assistant

    5 months ago


    Ottawa, Canada Laurier Optical Full time

    Clinic Assistant - No experience required - Only full time position available. **Salary**: $17.00-$18.00 per hour Schedule: - Monday to Friday - Weekends as needed Supplemental pay types: - Bonus pay Ability to commute/relocate: - Ottawa, ON: reliably commute or plan to relocate before starting work (required) **Education**: - Secondary School...


  • Ottawa, Ontario, Canada University of Ottawa Full time

    Job Title: Clinical Office AdministratorWe are seeking a highly organized and detail-oriented Clinical Office Administrator to join our team at the University of Ottawa. As a key member of our healthcare team, you will play a crucial role in ensuring the smooth operation of our medical office.Key Responsibilities:Clinical Support: Prepare examination rooms,...


  • Ottawa, Ontario, Canada University of Ottawa Full time

    Job Title: Clinical Office AdministratorWe are seeking a highly organized and detail-oriented Clinical Office Administrator to join our team at the University of Ottawa. As a key member of our healthcare team, you will play a crucial role in ensuring the smooth operation of our medical office.Key Responsibilities:Clinical Support: Prepare examination rooms,...


  • Ottawa, Ontario, Canada The Royal Mental Health Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Clinical Support Assistant to join our team at The Royal Mental Health Centre. As a key member of our healthcare team, you will provide administrative support to our inpatient unit, ensuring the smooth operation of our clinical services.Key ResponsibilitiesProvide exceptional customer service...


  • Ottawa, Ontario, Canada The Royal Mental Health Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Clinical Support Assistant to join our team at The Royal Mental Health Centre. As a key member of our healthcare team, you will provide administrative support to our inpatient unit, ensuring the smooth operation of our clinical services.Key ResponsibilitiesProvide exceptional customer service...


  • Ottawa, Ontario, Canada The Royal Mental Health Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Clinical Support Assistant to join our team at The Royal Mental Health Centre. As a key member of our healthcare team, you will provide administrative support to our inpatient unit, ensuring the smooth operation of our clinical services.Key ResponsibilitiesProvide exceptional customer service...


  • Ottawa, Ontario, Canada The Royal Mental Health Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Clinical Support Assistant to join our team at The Royal Mental Health Centre. As a key member of our healthcare team, you will provide administrative support to our inpatient unit, ensuring the smooth operation of our clinical services.Key ResponsibilitiesProvide exceptional customer service...


  • Ottawa, Ontario, Canada The Royal Mental Health Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Clinical Support Assistant to join our team at The Royal Mental Health Centre. As a key member of our healthcare team, you will provide administrative support to our inpatient unit, ensuring the smooth operation of our clinical services.Key ResponsibilitiesProvide exceptional customer service...


  • Ottawa, Ontario, Canada The Royal Mental Health Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Clinical Support Assistant to join our team at The Royal Mental Health Centre. As a key member of our healthcare team, you will provide administrative support to our inpatient unit, ensuring the smooth operation of our clinical services.Key ResponsibilitiesProvide exceptional customer service...


  • Ottawa, Canada Ontario Partners in Health Full time

    **Position Title**: Bilingual Clinical Assistant **Division**: ByWard Clinic Management (BCM) **Job Status**: Full-Time **Job Reports To**: Nurse Team Lead **Hourly Rate**: $21.42 - $29.09 ($41,769 - $56,734) **Location**: 100 Marie-Curie private #300 **ORGANIZATIONAL DESCRIPTION** ByWard Clinic Management (BCM), formerly the University of Ottawa...