Coordinator, Recruitment and Admissions

2 weeks ago

Halifax, Canada Dalhousie University Full time

**Position Details**:

- Position Information**Position Title**
- Coordinator, Recruitment and Admissions

**Department/Unit**
- Registrar's Office

**Location**
- Halifax, Nova Scotia, Canada

**Posting Number**
- S046-24

**Employee Group**
- DPMG

**Position Type**
- Term

**Duration of Contract (if applicable)**
- 2 years

**Employment Type**
- Full Time

**Full-time Equivalency (FTE)**
- 1.0

**Salary**
- $51,234 - $68,435 per annum

**Classification**
- ADM-04

**Provisional Statement**
- This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role._

**About Dalhousie University**
- Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

**Job Summary**
- The Registrar’s Office (RO) is a large, multi-site operation involved in the entire academic experience of Dalhousie students, from recruitment and admissions through to convocation and beyond. Reporting to the Associate Director, Admissions, the Coordinator is responsible for ensuring the smooth and efficient operation of the Recruitment & Admissions team processes and services, resulting in a positive experience for prospective and current students and their supporters, faculty, and staff. The team contributes to the daily operations of all key functional areas (e.g. admissions, recruitment, campus tours, events, communications, etc.) through the accurate and efficient administration and assignment of admission files, applicant inquiries, stakeholders’ relations, student and school outreach, campus tours and events.

**Key Responsibilities**
- Direct, delegate and manage all staff and the daily workflow of the unit.
- Manage the high-volume and time-sensitive communications received by Recruitment & Admissions, (a primary point of contact for the university for prospective students and supporters, current students, faculty, and staff) through the appropriate resource allocation and prioritization.
- Ensure timely and accurate responses to inquiries, requests, and processing done within the unit to create a positive experience for prospective and current students, parents, guidance counselors, faculty, and staff.
- Coordinate the team schedule, ensuring adequate staffing for the Welcome Centre, in-person advising, post-tour talks and events. Supervise 1 NSGEU position and assist with the supervision of student and co-op staff and be responsible for scheduling, training, and onboarding all new Admissions and Recruitment team members.
- Ensure the accuracy of information and records through quality analysis reporting and monitoring.
- Responsible for the effective management of administrative activities assigned by the Associate Director.

**Note**
- The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.

**Required Qualifications**
- Undergraduate degree, plus a minimum of three to five years’ related experience in a post-secondary environment (or an equivalent combination of training and experience).
- Knowledge of enrolment management practices and student information systems.

**Assets**
- Experience in customer service and staff supervision.
- Experience in academic records and information management.
- Experience with Slate.

**Job Competencies**
Self-Awareness & Professionalism
- Respect & Inclusion
- Communication
- Service
- Adaptability

**Additional Information**
- Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

**Application Consideration**

**Diversity Statement**
- Posting Detail Information**Number of Vacancies**
- 1

**Open Date**
- 02/08/2024

**Close Date**
- 02/15/2024

**Open Until Filled**
- No

**Special Instructions to Applicant

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