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Bilingual Customer Service Representative
2 weeks ago
**Job Summary**
**Minimum Education**
High School Diploma or GED required
**Minimum Experience**
- Five (5) years experience required in clerical support or related area; two (2) of those years as an Office Administrator II or equivalent administrative experience supporting a manager-level or district staff position.
**Responsibilities**
- Provide a variety of complex and time sensitive administrative duties within tight time frames.
- Greet people and direct them to contacts or service areas
- Assists with creation of reports, presentations, etc., including researching, compiling, analyzing and/or developing necessary information and materials
- Ensures the efficient daily operation of the office and department functions, including maintenance of supplies and equipment
- Support The Sales and Service Team daily.
**Qualifications**
- Must be Fluent in French and English
- Excellent written and verbal communication skills
- Coordinates travel arrangements, meetings, updates and maintains calendar appointments.
- Prepares required materials for conferences, meetings, calls, and various appointments
- Excellent organization and time management skills with an ability to effectively manage complex tasks simultaneously
- Ability to deal effectively with multiple priorities and possess tact and diplomacy in dealing with inquiries and requests for information
- Demonstrates initiative, high degree of accuracy, and ability to handle a complexity of tasks simultaneously
- Strong problem solving skills with an ability to identify problems/issues and take necessary steps to resolve them
- Professional and customer service oriented with an ability to work with individuals across all levels of the organization
- Self-directed, detail oriented, dependable, and resourceful
- Performs other duties as assigned.
**Schedule**:
Monday to Friday
**Additional Skills**
Train other workers
Intermediate computer skills, including Microsoft Word, Excel and Outlook
**Personal Suitability**
Customer Service Oriented
Flexibility
Accurate
Team player
Excellent oral communication
Excellent written communication
Reliability
Organized
Ability to multi-task
**Job Type**: Permanent
**Salary**: $40,000.00-$43,000.00 per hour
**Job Types**: Full-time, Permanent
Pay: $43,000.00-$48,000.00 per year
**Benefits**:
- Extended health care
Schedule:
- 8 hour shift
Work Location: In person
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