Customer Service Representative

2 months ago


Concord, Canada Skilled Jobs Full time

**Customer Service Representative | Concord, ON**

**Job Title: Customer Service Representative**
**Location: Basaltic Rd/Rutherford Rd**
**Pay Rate: $23-$24 per hour**
**Schedule: In-office, 8:00 AM - 4:30 PM**

We are seeking a highly motivated Customer Service Representative with a strong blend of project management and customer-facing skills to join our team in Concord. This role is essential for delivering exceptional service while managing various projects and customer engagements.

**Key Responsibilities**
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Manage and oversee projects, ensuring timely delivery and alignment with company objectives.
- Communicate effectively with clients and team members, always maintaining a professional demeanor.
- Utilize technical skills in QAD systems, Excel (including VLOOKUP and pivot tables), Tableau, and data analysis tools to extract insights and improve processes.
- Prioritize tasks efficiently and manage time effectively to meet project deadlines.
- Lead team initiatives by delegating tasks and managing daily operations.
- Employ strong problem-solving and conflict resolution skills to address customer concerns promptly.
- Adapt quickly to changing priorities and learn independently to enhance personal and team performance.

**Qualifications**
- Excellent command of English, both spoken and written.
- 2-3 years of managerial experience preferred but not mandatory.
- Demonstrated expertise in project management and direct customer engagement.
- Proficiency in QAD systems and advanced Excel functions, with experience in data analysis and visualization tools.
- Strong leadership skills and the ability to delegate tasks efficiently.
- Self-motivated learner with a passion for personal and professional growth.

**Commitment to Diversity**

**Application Process**

**Job Types**: Full-time, Permanent

Pay: $23.00-$24.00 per hour

Expected hours: 40 - 55 per week

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Concord, Canada Mr. Service HVAC Full time

    Job Description: At Mr. Service, we have a great opportunity for our next potential of Customer Service Representative. We are looking for an optimistic results-driven individual with a high-integrity to join our new company. As a new trusted Canadian owned and operated company, there will also be potential for advancement within the company. What we...


  • Concord, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across Vaughn. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level Customer...


  • Concord, Canada Rentokil North America Full time

    Overview: **Customer Service Representative** Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! **Who are we?** *** Rentokil Canada Corporation is proud to be a member of the Rentokil family of...


  • Concord, Canada Debco Bag Distributors ULC Full time

    Debco is an established, growing leader in high quality and innovative promotional products has an outstanding opportunity available for a persuasive, competitive **Customer Service Representative** who is driven to succeed! You are passionate about providing the highest level of customer service to our customers. You are a proactive and charismatic...


  • Concord, Canada Rugcutterz Danz Artz Inc Full time

    **Job Opportunity: Part-Time Customer Service Representative at Rugcutterz Danz Artz** Are you passionate about dance and committed to delivering excellent customer service? Rugcutterz Danz Artz is looking for a dedicated and friendly Customer Service Representative to join our team. Our mission is to provide the best dance education in a positive,...


  • Concord, Canada Debco Full time

    Debco is an established, growing leader in high quality and innovative promotional products and has an outstanding opportunity available for a persuasive, competitive **Customer Service Representative (Account Manager) **who is driven to succeed! You are passionate about providing the highest level of customer service to our customers. Are you a proactive...


  • Concord, Canada scilltech] Full time

    Job Title: Customer Service RepresentativeLocation: Concord, ON (Basaltic Rd/Rutherford Rd)Pay Rate: $23-$24 per hourSchedule: In-office, 8:00 AM - 4:30 PM Job Description:We are seeking a highly motivated Customer Service Representative with a strong blend of project management and customer-facing


  • Concord, Canada EcoTech Windows & Doors Full time

    EcoTech Windows & Doors, a leading provider of energy-efficient windows and doors, is seeking a Customer Service Inbound Call Representative to join our team. As a Customer Service Inbound Call Representative, you will be responsible for answering incoming calls from customers, providing excellent customer service, and resolving issues or concerns related to...


  • Concord, Canada Vinylbilt Windows and Doors 2021 Inc. Full time

    We are looking for a Customer Service Representative to join our team! The Customer Service Representatives will liaise with the Customer Service Manager to ensure outstanding quality of service is provided to our customers. This includes varying levels of interaction with client base as well as processing orders and service requests. **Duties and...


  • Concord, Canada Daltile Full time

    Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions. **Primary Objective**: To ensure effective...


  • Concord, Canada Componex Full time

    Job Overview: **Duties**: - Bring customer complaints to Management to get them resolved. - Perform customer verifications - Keep records of customer interactions and transactions - Communicate and coordinate with internal departments - Follow up on customer interactions Qualifications: - Proficient in English (additional languages are a plus) - Previous...


  • Concord, Canada Dufferin Concrete - A CRH Company Full time

    Recognized as one of Greater Toronto's Top 100 Employers, Dufferin Concrete has been a trusted supplier, providing the materials, expert advice and value-added services to build roads, highways, schools, homes and buildings in Southern Ontario. Our network of 28 plants and over 400 ready-mix trucks provide a variety of standard and custom concrete mixes to...


  • Concord, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 497749 Work Type: Contract **It is a great time to join Dufferin Concrete, A CRH Company!** **CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results.** **We are building a world - class team. Make your mark!** **You will be a successful addition to our team if you look...


  • Concord, Canada CRH Canada Full time

    **Job ID**: 497749 **Work Type**: Contract It is a great time to join Dufferin Concrete, A CRH Company! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world - class team. Make your mark! You will be a successful addition to our team if you look at...


  • Concord, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 495556 Work Type: Contract It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world - class team. Make your mark! You will be a successful addition to our team if you look at change as an opportunity...


  • Concord, Canada Biiibo Inc. Full time

    **About Biiibo** Biiibo is a market leader in the on-demand delivery space for building supplies. Founded by an experienced management team in the construction industry, we are building a top performing team to revolutionize an industry! We're currently looking to hire a driven Customer Service Representative to join our fast-growing team! **_ About the...


  • Concord, Canada BLAKLADER CANADA Full time

    Sustainable Workwear Brand seeking an energetic Customer Service Representative for a unique retail/office location in Vaughan. Be a part of an exciting team that brings the best workwear in the world to customers of all shapes and sizes. **Job description** Seeking a dependable individual who is always on time, works autonomously, and can take on various...


  • Concord, Canada BLAKLADER CANADA Full time

    Sustainable Workwear Brand seeking an energetic Customer Service Representative for a unique retail/office location in Vaughan. Be a part of an exciting team that brings the best workwear in the world to customers of all shapes and sizes. **Job description** Seeking a dependable individual who is always on time, works autonomously, and can take on various...


  • Concord, Canada Burrell Overhead Door Ltd. Full time

    We are a third generation existing 60 year old company looking for a Customer Service Representative / Dispatch Person to handle our service department and dispatching of technicians. We will provide on site training and support. Our benefits include: - Competitive pay - Great health benefits - Paid vacation - Ongoing training and development - Room for...


  • Concord, Canada Cascades Full time

    **W**elcome home!** At Cascades, **Sustainable Development **means **R**especting the True Natu**r**e **of our 10,000 talents. We put you first: - Group insurance & retirement plan with company contributions - Profit sharing plan _(not twice, but three times a year!)_ - Employee assistance program - Extraflex benefits program _(health & lifestyle...