Hvac Customer Service Representative

3 weeks ago


Concord, Canada Mr. Service HVAC Full time

Job Description:
At Mr. Service, we have a great opportunity for our next potential of Customer Service Representative. We are looking for an optimistic results-driven individual with a high-integrity to join our new company.

As a new trusted Canadian owned and operated company, there will also be potential for advancement within the company.

What we Value: Integrity, Accountability, Transparency, Influence, Direction and Leadership.

Compensation: Commission & Base Pay

**Responsibilities**:

- Call the potential leads from the lead list and enquire about the needs of the potential client and record the information as per the requirement.
- Provide accurate information about HVAC products, services, and availability to the leads.
- Provide all the information to the sales representative about what the leads want in terms of the service.
- Record any service request from the clients and the technical team to resolve any issues raised by the client.
- Book the calendar daily for the present week, upcoming weeks, and the upcoming months in advance.
- Address any issue or complaint promptly by taking the right action and informing the right stakeholders.
- Always follow up with clients in a timely fashion.

Qualification and Skills:

- High school diploma or equivalent, Post-secondary education is plus.
- Previous customer service experience, preferably in the HVAC or related field.
- Strong interpersonal and communication skills.
- Ability to remain calm and patient when dealing with frustrated or upset customers.
- Familiarity with HVAC systems and terminology is preferred.

We offer a positive work environment, and opportunities for career growth. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.

To apply, please submit your resume and cover letter highlighting your relevant experience in customer service.

**Salary**: From $1,500.00 per month

**Benefits**:

- Flexible schedule
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Work Location: In person

**Salary**: $1,500.00 per month

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Concord, Canada Smile HVAC Service and Installation Full time

    Company providing HVAC equipment Service and Installation. Looking for Dispatcher/ Job Coordinator. Great team work experience, benefits and salary - that's what you can get if you match our job requirements. **Job Duties/Tasks**: - Dispatch, schedule and close out calls while processing service requests, preparing paperwork for escalated calls to ensure...


  • Concord, Canada Empower Home Comfort Full time

    **Empower Home Comfort is experiencing immense growth and looking for a Customer Service Representative/CSR to join our team! We are the fastest growing HVAC company in the GTA. Due to rapid growth, we are looking to hire immediately and have great advancement opportunities available.** Empower Home Comfort has great wages and benefits, however more...


  • Concord, Canada Mr. Service HVAC Full time

    At Mr. Service HVAC, we have a great opportunity for our Lead Generation Marketing Manager. We are looking for an optimistic results-driven individual with a high-integrity to join our team. As a new trusted Canadian owned and operated company, there will also be potential for advancement within our company. What we Value: Integrity, Accountability,...


  • Concord, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across Vaughn. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level Customer...


  • Concord, Canada Rentokil North America Full time

    Overview: **Customer Service Representative** Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! **Who are we?** *** Rentokil Canada Corporation is proud to be a member of the Rentokil family of...


  • Concord, Canada Debco Bag Distributors ULC Full time

    Debco is an established, growing leader in high quality and innovative promotional products has an outstanding opportunity available for a persuasive, competitive **Customer Service Representative** who is driven to succeed! You are passionate about providing the highest level of customer service to our customers. You are a proactive and charismatic...


  • Concord, Canada Debco Bag Distributors ULC Full time

    Debco is an established, growing leader in high quality and innovative promotional products has an outstanding opportunity available for a persuasive, competitive **Customer Service Representative** who is driven to succeed! You are passionate about providing the highest level of customer service to our customers. You are a proactive and charismatic...


  • Concord, Canada Skilled Jobs Full time

    **Customer Service Representative | Concord, ON** **Job Title: Customer Service Representative** **Location: Basaltic Rd/Rutherford Rd** **Pay Rate: $23-$24 per hour** **Schedule: In-office, 8:00 AM - 4:30 PM** We are seeking a highly motivated Customer Service Representative with a strong blend of project management and customer-facing skills to join our...


  • Concord, Canada Rugcutterz Danz Artz Inc Full time

    **Job Opportunity: Part-Time Customer Service Representative at Rugcutterz Danz Artz** Are you passionate about dance and committed to delivering excellent customer service? Rugcutterz Danz Artz is looking for a dedicated and friendly Customer Service Representative to join our team. Our mission is to provide the best dance education in a positive,...


  • Concord, Canada The Restorer Inc. Full time

    Job description We are hiring for Customer Service Representative who can manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working...


  • Concord, Canada Rentokil Initial Full time

    Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! Who are we? Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a...


  • Concord, Canada Rocketline Full time

    Rocketline is a leading B2B distributor of five key product groups; Protective Packaging, Food Packaging, Health and Safety Supplies, Material Handling Equipment, and Janitorial Products. Our organization is expanding, and we are recruiting additional Customer Service Representatives to help take our organization to the next level! We are seeking...


  • Concord, Canada Rocketline Full time

    Rocketline is a leading B2B distributor of five key product groups; Protective Packaging, Food Packaging, Health and Safety Supplies, Material Handling Equipment, and Janitorial Products. Our organization is expanding, and we are recruiting additional Customer Service Representatives to help take our organization to the next level! We are seeking...


  • Concord, Canada Tag Hardware Full time

    We are expanding and looking for dynamic team members to be a part of this growth and work in our 30,000 square feet location **Responsibilities**: - Communication skills like a pleasant demeanor and the ability to work with multiple personalities - Attention to details - Learn about the products inside and out to be able to answer any questions from...


  • Concord, Canada VAUGHAN GLASS AND MIRROR Full time

    We are expanding and looking for dynamic team members to be a part of this growth and work in our 20,000 square feet location **Responsibilities**: - Communication skills like a pleasant demeanor and the ability to work with multiple personalities - Experience in Glass / Construction industry in Sales and Estimating is an Asset however not a must. - Learn...


  • Concord, Canada Debco Full time

    Debco is an established, growing leader in high quality and innovative promotional products and has an outstanding opportunity available for a persuasive, competitive **Customer Service Representative (Account Manager) **who is driven to succeed! You are passionate about providing the highest level of customer service to our customers. Are you a proactive...


  • Concord, Canada Waste Connections Full time

    Waste Connections of Canada, the leader in non-hazardous solid waste management in North America is looking for a **Customer Service representative** **to join our team in **Toronto,** ON. We are looking for an SAFETY inclined, energetic, autonomous and proactive team player capable of making a difference in his/her team and community. **Address -** **650...


  • Concord, Canada Waste Connections of Canada Full time

    Waste Connections of Canada, the leader in non-hazardous solid waste management in North America is looking for a **Customer Service representative **to join our team in **Toronto,** ON. We are looking for an SAFETY inclined, energetic, autonomous and proactive team player capable of making a difference in his/her team and community. **Address - **650...


  • Concord, Canada Waste Connections of Canada Full time

    Waste Connections of Canada, the leader in non-hazardous solid waste management in North America is looking for a **Customer Service representative **to join our team in **Toronto,** ON. We are looking for an SAFETY inclined, energetic, autonomous and proactive team player capable of making a difference in his/her team and community. **Address - **650...


  • Concord, Canada EcoTech Windows & Doors Full time

    EcoTech Windows & Doors, a leading provider of energy-efficient windows and doors, is seeking a Customer Service Inbound Call Representative to join our team. As a Customer Service Inbound Call Representative, you will be responsible for answering incoming calls from customers, providing excellent customer service, and resolving issues or concerns related to...