Administrative Assistant

1 week ago


Etobicoke, Canada Dragon Ebikes Ltd. Full time

Dragon E-Bikes Ltd. has been in business since 2016 and is the expert in the field. Our slogan is “Save the environment. Ride a Dragon”. With the goal to protect the natural environment of Canada, we are very proud of offering a broad range of popular electric bike styles including our very popular 3-wheel bike,our Mobility Scooter, 2-Wheel Scooter Style, Mountain and Folding E-bikes all with very attractive pricing. We are certain we can provide our customers with a quality product they will enjoy for many years to come.

Anticipated Start Date: As soon as possible

Main Duties:

- Perform administrative tasks such as answering and making calls, scheduling staff meetings, monitoring database system, maintaining office supplies, etc.
- Place orders and follow up the shipping and delivery status until the products are well received
- Act as a liaison amongst the manufacturer and related staff in China, the sales department, warehouse, service center, authorized dealers, and customers in Canada for pre and after-sales service to ensure effective communication and smooth procedure
- Assist to inquire about the repair and maintenance issues of the products and accessories; generate and summarize Q&A of different products
- Develop the training courses and programs for sales and service teams to learn skills of how to operate product installation, problem resolving and customer service strategy.
- Assist with sales and technical staff as required

Job Requirements:

- Competion of a college program, bachelor’s degree is preferred
- At least 2 years experience working in an administrative role
- Multitasking, organizational, and problem-solving abilityies
- Attention to detail, excellent communication skills
- Advanced knowledge of office software(i.e.Microsoft Word, Excel, PDF)
- Fluent in English; Chinese language is a strong asset
- References required. No phone inquires please.

**Job Types**: Full-time, Permanent

**Salary**: $38,400.00-$47,320.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Etobicoke, ON M8W 1T2: reliably commute or be willing to relocate with an employer-provided relocation package (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)



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