System Technology Specialist
7 months ago
**Company Description**
Improving healthcare through innovative technology is at the core of Intelerad’s work. Our scalable medical imaging platform connects clinicians to a powerful imaging ecosystem that is fast, smart, and tapped into the data they need, no matter their location. We’re focused on delivering a best-in-class medical image management solution that improves provider efficiency, decreases the cost of healthcare, and improves the overall health of populations.
**Job Description** Purpose**
**Major accountabilities**
**Accountabilities**
Act as the primary escalation point for Level 1 System Support team and drive customer communications and follow ups until resolution, by respecting set service level agreements.
Act a major incident manager during system outages to support Level 1 and perform root cause analysis (RCA’s) for all Major Incidents
Participate in software requirements and root cause reviews with engineering as well as design reviews with a particular mindset into the supportability of the software and also provide fixes and/or workarounds to issues found in the field
Stay up to date with current development of the product (bug fixes and new features) and situations occurring at client site (ISP)
Participate in the creation/update of Knowledge articles used by the Support Team to reduce escalations to L2
Be available for urgent escalations reported by the support team that can occur after your regular work schedule: On Call Rotation Availability (24/7)
Participate in any project deemed necessary by the organization
**Employment Pre-requisites**
**Pre-requisite**
Degree in computer science, engineering, or equivalent
5-7 years of experience in client facing roles focused on Technical Support in Medical Software Field
Linux OS administration expertise
Experience running queries in SQL - an asset
Networking troubleshooting expertise (Cloud Infrastructure)
Development experience with scripting languages (PHP, Perl, Python, etc )
Ability to read code in other high level languages
**Qualifications** Desired Competencies**
**Competences**
Highly motivated to excel and Committed to continual skills improvement
Team oriented with strong communication and interpersonal skills
Creative thinker and practical problem solver
**Optional Skills**:
- Professional software development
- Customer service or project management in a customer support environment
**Additional Information**
Intelerad is committed to ensuring equal employment opportunity for qualified individuals with disabilities. Intelerad uses the Americans with Disabilities Act (“ADA”)as a standard for global recruiting and hiring purposes. This prohibits discrimination against qualified individuals with disabilities. The ADA defines “disability” as a physical or mental impairment that substantially limits one or more of the major life activities of an individual, a record of such impairment, or being regarded as having such an impairment.
Intelerad and Ambra Health Combine to Form the Global Industry Leader in Cloud PACS and Enterprise Imaging
**Intelerad Partners with Strategic Radiology to Bring Innovative Medical Image Management Solutions to More than 1,300 Radiologists Across the US**
LI-Remote
-
Technology Specialist
7 months ago
Saskatoon, Canada Redhead Equipment Full timeAt Redhead Equipment we do Whatever It Takes to meet the needs of our customers and have been doing so for over 75 years. We deliver the most dependable brands of agricultural, construction and truck and trailer equipment in 10 locations across Saskatchewan. We have an exciting **new** position that will lead our efforts in advancing our precision products...
-
IT Systems Specialist
6 months ago
Saskatoon, Canada Q-Line Trucking Full time**The IT System Specialist is responsible for maintaining and upgrading all IT related items. This position requires high attention to detail and confidentiality as well as a proactive mindset. **CORE COMPETENCIES** - Attention to Detail - Exceptional Problem Solving - Initiative - Confidentiality - Integrity - Excellent Communication - Concern for...
-
Technology Support Specialist
1 month ago
Saskatoon, Canada University of Saskatchewan Full time**Technology Support Specialist**: - networked environment. This position will be assigned to support various campus locations as required. Periodic evening or weekend work may be required. The University of Saskatchewan values diversity and Indigenous engagement is a strategic priority. In support of this priority, you will actively engage in learning to...
-
Electrical Systems Engineer Specialist
4 weeks ago
Saskatoon, Saskatchewan, Canada International Road Dynamics Inc Full timeAt International Road Dynamics Inc, we offer a competitive salary of $85,000 per year.Job DescriptionWe are seeking a skilled Electrical Systems Engineer Specialist to join our team. The successful candidate will be responsible for the project designs of Quarterhill Intelligent Transportation System Solutions and providing technical support to the project...
-
Information Technology Specialist
2 weeks ago
Saskatoon, Canada Government of Saskatchewan Full time $42 - $51About the Saskatchewan Firearms Office: The Saskatchewan Firearms Office (SFO) plays a pivotal role in administering the Firearms Act within the province, ensuring public safety while promoting responsible firearm ownership. The SFO works closely with law enforcement agencies, government ministries, and community organizations to uphold its mandate. The...
-
Electrical Systems Specialist
4 weeks ago
Saskatoon, Saskatchewan, Canada Stantec Consulting International Ltd. Full timeExplore the intersection of technology and design with our Electrical Systems Specialist role in Saskatoon, Canada. As part of our Buildings practice at Stantec Consulting International Ltd., you will work on medium-sized projects, evaluating and selecting electrical systems and products for compliance with codes and engineering standards.Key...
-
IT (Information Technology) Consultant
3 days ago
Saskatoon, Canada NICS Ltd. Full timeor equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - Help desk - Consulting firm **Tasks**: - Confer with clients to identify and document requirements - Design, develop and implement information systems business solutions - Assess physical and technical security risks to data, software and hardware - Conduct...
-
Saskatoon, Canada Saskatchewan Research Council Full time**Overview** With more than 350 employees and over 75 years of experience, the Saskatchewan Research Council (SRC) is Canada’s second largest research and technology organization. We help clients from across the world solve complex technology challenges, seize new opportunities, and reduce their environmental impact. SRC’s Nuclear division is pursuing...
-
Integrated Management Systems Specialist
2 weeks ago
Saskatoon, Canada Saskatchewan Research Council (SRC) Full timeOverviewWith more than 350 employees and over 75 years of experience, the Saskatchewan Research Council (SRC) is Canada’s second largest research and technology organization. We help clients from across the world solve complex technology challenges, seize new opportunities, and reduce their environmental impact. SRC’s Nuclear division is pursuing the...
-
Refrigeration Systems Specialist
4 weeks ago
Saskatoon, Saskatchewan, Canada Revo Plumbing and Heating Incorporated Full timeJob DescriptionAt Revo Plumbing and Heating Incorporated, we are seeking a highly skilled Refrigeration Systems Specialist to join our team. This is a full-time position that requires strong technical knowledge and excellent communication skills.About the RoleThis role involves installing, maintaining, and repairing refrigeration systems in various settings....
-
Onboarding Specialist
4 months ago
Saskatoon, Canada Rivercity Technology Services Ltd. Full timeAt Rivercity Technology Services Ltd. (RCT), we’re not just another IT company—we’re a team of innovators, problem-solvers, and trusted partners. Based in Saskatoon, our fast-growing (and award winning!) Managed Service Provider (MSP) team is committed to excellence, integrity, and a security-first mindset. We believe in working hard, having fun, and...
-
Business Systems Support Specialist
2 weeks ago
Saskatoon, Saskatchewan, Canada Konica Minolta Business Solutions U.S.A., Inc. Full timeAbout the Role:Konica Minolta Canada is seeking a highly skilled Business Systems Support Specialist to join our team. This is a fantastic opportunity for someone looking to take their technical skills to the next level and work with cutting-edge technology.Key Responsibilities:Maintain and repair Multi-Functional Products (MFPs) and resolve customer...
-
Electrical Systems Design Specialist
9 hours ago
Saskatoon, Saskatchewan, Canada Crestline Coach Ltd. Full timeAbout Crestline Coach Ltd.Crestline Coach Ltd. is a leading manufacturer of ambulances and commercial buses, based in Saskatoon, SK. The company operates within an industry-leading group of companies, including Demers Ambulances, Braun Industries, and Medix Specialty Vehicles. We strive to be the partner of choice for safety and innovation, delivering...
-
Electrical Systems Specialist
2 weeks ago
Saskatoon, Saskatchewan, Canada Stantec Consulting International Ltd. Full timeAbout the RoleWe are seeking an Electrical Systems Specialist to join our team in Saskatoon, Canada. As a key member of our Buildings practice, you will work on medium complexity projects, evaluating and specifying electrical engineered systems or products for compliance with applicable codes and engineering standards.This is a full-time opportunity with a...
-
Ddc Technician/systems Specialist
7 months ago
Saskatoon, Canada Mikkelsen-Coward Full time**DDC Technician/Systems Specialist - Saskatoon** Mikkelsen-Coward is a multi-discipline contractor, providing Mechanical/Electrical/DDC Controls services to our clients in Manitoba and Saskatchewan. We are looking for a DDC Technician -Systems specialist to join our team of dedicated professionals, in the Controls Department at our Manitoba branch. This...
-
Electrical Systems Design Specialist
3 weeks ago
Saskatoon, Saskatchewan, Canada Dynamo Full timeAbout the RoleThis is an exciting opportunity to join Dynamo's engineering services team as an Electrical Systems Design Specialist. As a key contributor, you will play a pivotal role in serving our clients and driving success in our operations.Job SummaryWe are seeking an experienced Electrical Systems Design Specialist to join our team. The ideal candidate...
-
Cybersecurity Specialist
2 months ago
Saskatoon, Canada Saskatchewan Health Authority Full time**Job Summary** The Cybersecurity Specialist is a specialized position that will work collaboratively with the Manager, Cybersecurity and Director, Digital Health Business Partnerships in assessing, developing, and maintaining the Cybersecurity strategy required to support the Saskatchewan Health Authority (SHA) business operations, and align with SHA...
-
Design and Technology
4 weeks ago
Saskatoon, Canada Siemens Mobility Full timediv>Siemens EDA is a global technology leader in electronic design automation software. Our software tools enable companies around the world to develop new and highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics in order to deliver better products in the...
-
Office Systems Equipment Specialist
2 weeks ago
Saskatoon, Saskatchewan, Canada Konica Minolta Business Solutions, U.S.A., Inc. Full timeWe are seeking a skilled Office Systems Equipment Specialist to join our team at Konica Minolta Business Solutions, U.S.A., Inc.Job SummaryThis role involves providing on-site service and maintenance for Multi-Functional Products, resolving customer issues related to scanning and printing, and building strong relationships with customers and the Sales...
-
Building Automation Systems Specialist
22 hours ago
Saskatoon, Canada Ion Electrical & Controls Ltd. Full timeOur company is growing and looking for a Building Automation Systems Specialist, entry level to experienced. The position is to provide project management, design, documentation, programming and commissioning for building automation systems and all aspects of controls design and implementation. This includes the production of CAD design drawings; related...