Onboarding Specialist

4 months ago


Saskatoon, Canada Rivercity Technology Services Ltd. Full time

At Rivercity Technology Services Ltd. (RCT), we’re not just another IT company—we’re a team of innovators, problem-solvers, and trusted partners. Based in Saskatoon, our fast-growing (and award winning) Managed Service Provider (MSP) team is committed to excellence, integrity, and a security-first mindset. We believe in working hard, having fun, and delivering outstanding results for our clients. With a collaborative culture, we’re looking to expand our team with someone who shares our passion for innovation and client satisfaction.

**The Opportunity**:
We are seeking a highly organized and people-oriented Onboarding Specialist to join our team. This role is pivotal in ensuring that our clients have a seamless and positive experience from the moment they start working with us. You will be the welcoming face of RCT, guiding clients through the onboarding process, communicating project details, and ensuring they feel supported and valued as new partners.

**Key Responsibilities**:

- **Client Onboarding**: Lead the onboarding process for new clients, ensuring they fully understand the projects we’re undertaking and how best to engage with our support services.
- **Project Management**: Plan, schedule, and coordinate onboarding activities, keeping all stakeholders informed and on track.
- **Client Engagement**: Build and maintain strong relationships with clients, conducting follow-up meetings and calls to ensure their needs are met and they’re satisfied with our services.
- **Technical Assistance**: With a basic technical understanding, assist with implementing onboarding tasks at client sites, following SOPs and ensuring a smooth transition.
- **Process Improvement**: During non-onboarding periods, tasks are not limited to: take initiative in improving processes, creating SOPs, conducting client reviews, managing ticket distribution, and supporting other areas such as business development representative tasks.
- **Networking & Events**: Represent RCT at local networking events, actively engaging with the community and building connections.

**What You Bring to the Table**:

- **Attention to Detail**: A meticulous approach to managing multiple tasks and ensuring nothing slips through the cracks.
- **Organized & Proactive**: You’re a self-starter who can manage your time effectively, book meetings, and keep projects moving without constant supervision.
- **Outgoing & Personable**: You love interacting with people, whether it’s over the phone or in person, and you’re not afraid to take the lead in conversations.
- **Technical Aptitude**: Comfortable with technology, you understand computers and programs, and you’re quick to learn new systems.
- **Flexible & Adaptable**: Willingness to take on varied tasks and step into different roles as needed to support the team.

**Why Join RCT?**
- **Comprehensive Benefits**: Automobile allowance, extended health care, dental care, vision care, wellness and health spending accounts, company RRSP match, life insurance, and long-term disability.
- **Work-Life Balance**: Paid time off, casual dress code, and on-site gym access.
- **Fun & Engaging Culture**: We believe in working hard, having fun, and celebrating our successes together with regular company events.
- **Growth & Development**: Be part of a growing company where your contributions directly impact our success and your career progression.
- **Inclusive Culture**: At RCT, we believe that a variety of perspectives leads to innovation and growth. We are committed to creating an inclusive environment where all team members feel valued, respected, and empowered to contribute to our shared success.

**How to Apply**:
Pay: From $41,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person



  • Saskatoon, Canada Black & McDonald Limited Full time

    **Recruiting and Onboarding Specialist (Union and Non-union)** **Region : Western Canada** **ABOUT THIS CAREER OPPORTUNITY** **The Recruitment & Onboarding Specialist is located Saskatoon, Calgary, or Vancouver** and typically reports directly to the General Manager or Vice-President or Regional HR Lead. They will support various HR functions in the...


  • Saskatoon, Canada KPMG-Canada Full time

    **Overview** At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The opportunity As an Accounting/Bookkeeping Technician, with a focus on onboarding new clients, you will be responsible for all day to day accounting and bookkeeping...


  • Saskatoon, Canada Prairie Harm Reduction Full time

    **Job Summary**: We are looking for an experienced full-time Human Resources Specialist to oversee the human resources functions at our charitable organization. The HR Specialist will manage a variety of human resources programs including recruitment, employee relations, performance management, benefits administration, and policy development, while also...


  • Saskatoon, Canada Vendasta Full time

    Are you passionate about digital marketing and building strong client relationships? Do you thrive on solving complex problems and delivering exceptional customer experiences? We are looking for a Client Solutions Specialist (CSS) to join our Marketing Services Division. In this role, you’ll work closely with our Channel Partners and their clients to...


  • Saskatoon, Canada Rainbow Restoration Full time

    Are you an eager self-starter that loves systems and improving efficiency? Do you have excellent communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis? Are you skilled at using up-to-date technology to drive processes and systems in a fun fast-paced office...


  • Saskatoon, Canada Canada Budget Cars Full time

    *Job Title:* Accoun ng and Payroll Specialist (Au motive Gr - ) *Location:* - katoon, SK, - nada *Salary:* From $45 - 0 annually, dependin - n experience - out Us:* At Can - Budget Cars, - are celebrated for o - unwavering com itment to excellence and innov - on within the autom tive serv - sector. We are ently on th - ookout for an Accounting a -...


  • Saskatoon, Canada CanadaOne Dealer Services Full time

    **Title**: Accounting and Payroll Specialist (Automotive Group) **Location**: Saskatoon, SK, Canada **Salary Range**:From $50,000 annually, depending on experience **About Us**:At CanadaOne Dealer Services, we are celebrated for our unwavering commitment to excellence and innovation within the automotive service sector. We are currently on the lookout for...


  • Saskatoon, Canada Canada Budget Cars Full time

    **Job Title**: Accounting and Payroll Specialist (Automotive Group) **Location**: Saskatoon, SK, Canada **Salary**: From $50,000 annually, depending on experience **About Us**: At Canada Budget Cars, we are celebrated for our unwavering commitment to excellence and innovation within the automotive service sector. We are currently on the lookout for an...


  • Saskatoon, Canada Resourcery Full time

    **Job Title**: Accounting and Payroll Specialist (Automotive Group) **Location**: Saskatoon, SK, Canada **Salary**: From $50,000 annually, depending on experience **About Us**: At Resourcery, we are celebrated for our unwavering commitment to excellence and innovation within the automotive service sector. We are currently on the lookout for an Accounting...


  • Saskatoon, Canada S.O. Asher Consultants Ltd. Full time

    **Join Our Team as a People & Culture Operations Specialist!** Are you passionate about making a meaningful impact in the lives of employees and creating a positive, people-centered workplace culture? Do you thrive in a fast-paced environment where your organizational skills and empathy can shine? If so, we’re looking for YOU to join the dynamic team at...


  • Saskatoon, Canada Three Farmers Foods Inc. Full time

    **Join Our Team as an Order Management Specialist at Three Farmers Foods!** At Three Farmers Foods, we believe in wholesome food that not only nourishes people but also the land. We are committed to sustainable farming practices and delivering nutrient-rich foods directly from our Saskatchewan family farms to your table. **As an Order Management Specialist,...


  • Saskatoon, Canada Nanogram Pharmacy Full time

    **Join Our Team as a Pharmacy Assistant/Compounding Specialist** Are you seeking a dynamic and rewarding career in pharmacy? Nanogram Pharmacy, located in the Stonebridge area of Saskatoon, is seeking a Pharmacy Assistant/Compounding Specialist to become an integral part of our team. Our comprehensive pharmacy services include prescription services,...


  • Saskatoon, Saskatchewan, Canada immigrate Full time

    At Immigrate, we're committed to providing exceptional transportation services across Saskatoon and beyond. As a Freight Transportation Specialist, you'll play a vital role in ensuring the safe and efficient movement of goods and materials.Key ResponsibilitiesOperate and drive trucks on local routes and short interurban routes to transport goods and...


  • Saskatoon, Saskatchewan, Canada 4Refuel Canada Full time

    4Refuel CanadaAbout Us:4Refuel is proud to be recognized for its commitment to safety and culture, having been named Top Fleet Employer Canada's Safest Employers – Logistics & Supply Chain, and certified as a Great Place to Work, and Best WorkplacesTM for Women from Great Place to Work CanadaTM. As Canada's largest and most experienced mobile refueller,...


  • Saskatoon, Canada IISD Full time

    The International Institute for Sustainable Development (IISD) is an award-winning independent think tank working to accelerate solutions for a stable climate, sustainable resource management, and fair economies. Our work inspires better decisions and sparks meaningful action to help people and the planet thrive. We shine a light on what can be achieved when...


  • Saskatoon, Canada Boortmalt Full time

    **Who we are** **BOORTMALT **is the world leader malting company with 3 million tons production capacity. The group is present on 5 continents with 27 malting plants. Boortmalt's expertise is widely acknowledged by brewers and distillers who rely on the supply of top quality barley malt. The Boortmalt Group is a fully owned subsidiary of the agricultural...


  • Saskatoon, Canada Broadstreet Properties LTD Full time

    Do you have a driving curiosity about the way business tools function as a whole? Can you see the big picture? Are you the one who’s always showing your colleagues the special tools they didn’t know existed? As a growing organization Broadstreet is continually looking to improve and expand upon our use of technology. Experience with large scale software...


  • Saskatoon, Canada CWB Financial Group Full time

    At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by: - Putting people first and building relationships with intention- Seeking out and embracing new ideas- Believing that how we do things is as important as what we do Cash Management Specialist Role Specifications Everyday...


  • Saskatoon, Saskatchewan, Canada CDS (Club Demonstration Services) Full time

    We are seeking a skilled and enthusiastic Retail Operations Lead to join our team at CDS. This role will play a vital part in shaping the future of shopping experiences and delivering on our purpose of connecting people with products that enrich their lives.In this position, you will be responsible for promoting sales by introducing Costco members to food...


  • Saskatoon, Canada Scotiabank Full time

    Requisition ID: 196202 As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets. When you join ScotiaMcLeod, you’ll be...