Bilingual Customer Service Specialist
6 days ago
**IMMEDIATE OPENING**
**Job Overview**
**Responsibilities**:
- Responding to all inquiries by customers, terminals and other departments relating to shipment status.
- Provide exceptional customer service to clients, both in person and over the phone
- Assist customers with inquiries, concerns, and requests.
- Analyze customer needs and recommend appropriate products or services.
- Follow up on billing adjustments requested by branches or customers.
- Assist in locating lost shipments and completing disposition.
- Communicate effectively with customers to ensure their satisfaction.
- Perform data entry tasks accurately and efficiently.
- Provide internal support to the Sales Department.
- And other duties as assigned.
- Must have strong, clear communication skills both verbal and written, in both official languages (English & French).
- Proficient computer skills in Microsoft Office
- Strong communication skills, including demonstrated ability to communicate in a concise and persuasive manner with internal and external customers.
- Expert at multi-tasking, effectively managing changing priorities and follow up.
- Proactive, able to identify potential issues, and to implement solutions.
Join us as we strive to deliver exceptional service while fostering a supportive work environment where your skills can shine
We thank all respondents for their interest, however only those chosen for interview will be contacted.
**Job Types**: Full-time, Permanent
Pay: From $23.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Bilingual: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- French (required)
Work Location: In person
Expected start date: 2024-11-18
-
Bilingual Customer Service Representative
4 days ago
Brampton, Ontario, Canada Randstad Full timeCustomer Support Specialist RoleA company in the transportation industry in Brampton is looking for a Bilingual French & English Customer Support Specialist to work on an ongoing contract.Key Responsibilities:Provide excellent customer service and support to businesses and clientsTrack, trace, and report on customer interactionsAssist with general inquiries...
-
Bilingual Customer Service Representative
3 weeks ago
Brampton, Ontario, Canada Randstad Full timeCustomer Service Role OverviewAs a Bilingual French & English Customer Support Specialist, you will be the primary point of contact for businesses and clients, providing exceptional customer service and support in a fast-paced logistics environment.Key Responsibilities:1. Respond to customer inquiries and resolve issues in a timely and professional manner.2....
-
Customer Service Specialist
4 weeks ago
Brampton, Ontario, Canada Randstad Canada Full timeCustomer Service Specialist role for a well-known packaging and container manufacturing company in the Brampton area. We are seeking a seasoned Customer Service Specialist with extensive experience in order management to help grow a North American footprint for a European brand. Key Responsibilities: Handle customer orders and respond to...
-
Customer Experience Specialist
6 months ago
Brampton, Canada Pillway Full time**Overview** **Key Responsibilities**: - ** Bilingual Support**: Offer support and resolve inquiries for both French and English-speaking customers, maintaining high satisfaction levels across our diverse customer base. - ** CRM Management**: Efficiently manage customer tickets within our CRM system, ensuring timely action and adherence to service SLAs for...
-
Bilingual Accounts Receivable Specialist
4 weeks ago
Brampton, Ontario, Canada Randstad Canada Full timeKey Responsibilities:As a Bilingual Accounts Receivable Specialist, you will be responsible for managing customer relationships in Quebec, ensuring timely resolution of customer account issues, and executing collection efforts for overdue accounts. You will also work closely with the Quebec-based customer service team and the Controller to address customer...
-
Bilingual Customer Support Representative
3 weeks ago
Brampton, Ontario, Canada Randstad Canada Full timeJob SummaryA company in the transportation and logistics industry is seeking a Bilingual French & English Customer Support Specialist to join their team on an ongoing contract with a strong potential for permanent employment. As a Bilingual French & English Customer Support Specialist, you will be the first point of contact for businesses and clients when it...
-
Customer Service Specialist
1 month ago
Brampton, Canada Randstad Canada Full timeDo you have a passion for customer service? Do you enjoy problem-solving? Are you a quick thinker? Do you enjoy working in a small team? Then we have the job for YOU!Randstad is looking for a Customer Service Specialist to work for a well-known packaging and container manufacturing company in the Brampton area.This is a great next step up for a seasoned...
-
Bilingual Accounts Receivable Specialist
4 days ago
Brampton, Ontario, Canada Randstad Canada Full timeJob Summary:Our Brampton-based finance team is actively seeking a detail-oriented Bilingual Accounts Receivable Specialist to join their team. This individual will play a crucial role in maintaining healthy relationships with customers, especially in Quebec, where fluency in French and English will be vital. The Bilingual Accounts Receivable Specialist will...
-
Bilingual Accounts Receivable Specialist
4 weeks ago
Brampton, Ontario, Canada Randstad Full timeJob Title: Bilingual Accounts Receivable SpecialistWe are seeking a highly detail-oriented and organized Bilingual Accounts Receivable Specialist to join our client's finance team in Brampton. This role is ideal for someone who is fluent in both French and English and has a strong background in accounts receivable.Key Responsibilities:Manage a range of...
-
Bilingual Customer Service Representative
4 weeks ago
Brampton, Ontario, Canada Sleep Country Full timeAbout Sleep Country Canada/Dormez-vous?Sleep Country Canada/Dormez-vous? is a leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep. We operate under various retailer banners, including Sleep Country, Dormez-vous, the rest, Endy, Hush, Silk & Snow, and Casper Canada.Job DescriptionWe are seeking a...
-
Customer Service Representative
1 month ago
Brampton, Ontario, Canada Randstad Canada Full timeCustomer Service Specialist Job DescriptionWe are seeking a highly skilled Customer Service Specialist to join our team at Randstad Canada. As a key member of our customer service team, you will be responsible for handling customer orders and inquiries, identifying opportunities for improvement, and developing processes to drive performance within...
-
Customer Service Representative
1 month ago
Brampton, Ontario, Canada Randstad Canada Full timeCustomer Service Specialist Job DescriptionWe are seeking a highly skilled Customer Service Specialist to join our team at Randstad Canada. As a key member of our customer service team, you will be responsible for handling customer orders and inquiries, identifying opportunities for improvement, and developing processes to drive performance within...
-
Bilingual Accounts Receivable Specialist
3 weeks ago
Brampton, Ontario, Canada Randstad Canada Full timeKey Responsibilities:As a detail-oriented Bilingual Accounts Receivable Specialist, you will play a crucial role in maintaining healthy relationships with customers, particularly in Quebec, where fluency in French and English is vital. Your responsibilities will include managing both verbal and written communications in French and English, working closely...
-
Bilingual Accounts Receivable Specialist
3 weeks ago
Brampton, Ontario, Canada Randstad Canada Full timeKey Responsibilities:As a detail-oriented Bilingual Accounts Receivable Specialist, you will be responsible for managing customer relationships, particularly in Quebec, where fluency in French and English is essential. Your tasks will include managing payments, resolving account discrepancies, and working closely with the Quebec-based customer service team...
-
Customer Service Representative
4 weeks ago
Brampton, Ontario, Canada Randstad Canada Full time{"title": "Customer Service Specialist", "description": "Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Randstad Canada. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesHandle customer orders and respond...
-
Customer Service Representative
4 weeks ago
Brampton, Ontario, Canada Randstad Canada Full time{"title": "Customer Service Specialist", "description": "Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Randstad Canada. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesHandle customer orders and respond...
-
Customer Service Representative
4 weeks ago
Brampton, Ontario, Canada Randstad Canada Full time{"title": "Customer Service Specialist", "description": "Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Randstad Canada. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesHandle customer orders and respond...
-
Bilingual Accounts Receivable Specialist
4 weeks ago
Brampton, Ontario, Canada Vaco Full timeAbout the OpportunityWe are seeking a highly skilled Bilingual Accounts Receivable Specialist to join our team. As a key member of our Accounts Receivable department, you will be responsible for managing customer relationships, resolving account issues, and ensuring timely payment of invoices.Key ResponsibilitiesCorrespond with customers in French and...
-
Bilingual Customer Care Representative
3 weeks ago
Brampton, Canada WilsonHCG Full time**Overview**: **Location**: Brampton, Ontario, Canada **Date published**: 17-Oct-2024 **Job ID**: 135139 **Description and Requirements**: **Work Location**: Hybrid**Position Type**: 12 Month Contract**Location**: Brampton, On**Compensation Range**:$50,000- $60,000Seeking a Bilingual Customer Care Representative for our global medical devices client. As a...
-
Bilingual Customer Service Representative
5 months ago
Brampton, Canada BMS Enterprises Full time**Job Title**: Customer Service Associate **Location**: Brampton, ON **Shift**: Full-Time, Monday-Friday, 8am-5pm **About You**: We are seeking a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might...