Service Support Specialist

7 months ago

Abbotsford, Canada SCI Shared Resources, LLC Full time

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work

This role provides exemplary customer service in all areas of helping client families following the loss of a loved one. A sense of urgency, empathy, attention to detail and strong communication skills are required to succeed and fulfill customer needs. The Specialist works closely with funeral directors and location managers to ensure all arrangements are initiated and completed.

**JOB RESPONSIBILITIES**
- Meets regularly with Funeral Director(s) to ensure customer needs are met
- Frequently communicates with families to coordinate activities
- Takes first calls and dispatches removal teams
- Collects vital information, files death certificates and insurance claims
- Schedules appointments for Funeral Directors
- Designs and prints memorials; creates, scans, and corrects arrangement documents
- Orders merchandise, flowers, urns
- Schedules services including coordinating with churches, cemeteries and staff
- Assists with setting up funeral/visitation areas and take down
- Assists during funeral services and events
- May be required to ensure company vehicles are clean and fueled, prior to and after services
- Adheres to all Company and Regulatory requirements
- Performs other administrative duties for the location when time permits

**MINIMUM** **Requirements**

**Driving License**
- Good driving record, a reliable vehicle and a valid driver’s license

**Experience**
- 2 years of experience in a clerical or customer service capacity
- Experience working in a customer-focused and fast-paced professional environment
- Funeral industry experience preferred

**Knowledge, Skills and Abilities**
- Strong knowledge of computers and modern software (excel and salesforce)
- Above average communication skills
- High level of compassion and integrity
- Problem solving skills
- Ability to multi task and set priorities
- Ability to maintain confidentiality
- Ability to work beyond standard business hours including weekends
- Detail oriented
- Professional team player
- Pro-actively seeks out tasks
- Motivated, enthusiastic work ethic

**Work CONDITIONS**

When considering the work hours associated with this job, the following factors may apply:
**Work Environment**
- Mostly works indoors during all seasons and weather conditions
- Occasional work outdoors
- Limited amount of local and/or multiple location traveling required
- Professional dress is required when in contact with families

**Work Postures**
- Sitting continuously for many hours per day, up to 6 hours per day
- Occasional periods of time standing, up to 3 hours per day
- Climbing stairs to access buildings

**Physical Demands**
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
- Ability to lift up to 20 pounds

**Work Hours**
- Working beyond “standard” business hours as the need arises

**Pay**
- $23 - $24.25/hr

Postal Code: V2S 1M1

Category (Portal Searching): Operations

Job Location: CA-BC - Abbotsford

Job Profile ID: F00349

Time Type: Full time

Location Name: Henderson's Fraser Valley Funeral Home

  • Community Living Support Specialist

    2 days ago

    Abbotsford, British Columbia, Canada Connective Support Society Full time

    About Connective Support SocietyConnective Support Society is a forward-thinking nonprofit organization dedicated to fostering a safe, healthy, and inclusive community for all. Our mission is to provide person-centered and structured living environments for adults, empowering them to become responsible, independent, and contributing members of society.Job...

  • Mental Health Support Specialist

    2 weeks ago

    Abbotsford, British Columbia, Canada Connective Support Society Full time

    About Connective Support SocietyWe are a forward-thinking nonprofit organization dedicated to fostering the development of a safe, healthy, and inclusive community for all. Our mission is to make a positive impact and help individuals achieve their goals.Job SummaryThe Residence Worker, Mental Health role is a unique opportunity to join our innovative team...

  • Housing Support Specialist

    3 weeks ago

    Abbotsford, British Columbia, Canada CEDAR Outreach] Full time

    Job SummaryWe are seeking a Housing Support Specialist to join our team at CEDAR Outreach. In this role, you will be responsible for providing housing support services to individuals in need.About the RoleThis is an exciting opportunity to make a real difference in the lives of others. As a Housing Support Specialist, you will work with clients to provide...

  • Clk 09r

    3 weeks ago

    Abbotsford, Canada BC Public Service Full time

    Posting Title - CLK 09R - Regional Support Clerk - Position Classification - Clerk R9 - Union - GEU - Work Options - On-Site - Location - Abbotsford, BC V2S 1H4 CA (Primary) - Salary Range - $50,190.86 - $56,546.21 annually - Close Date - 12/29/2024 - Job Type - Regular Full Time - Temporary End Date - Ministry/Organization - BC Public Service -> Agriculture...

  • Administrative Support Specialist

    2 months ago

    Abbotsford, British Columbia, Canada beBee Professionals Full time $30,000 - $40,000

    At beBee Professionals, we are seeking a highly skilled Administrative Support Specialist to join our team in Abbotsford, Canada. As a key member of our support team, you will be responsible for providing exceptional support to our clients, including managing incoming calls, scheduling appointments, and maintaining the reception area.Key...

  • Comm o 21r

    4 months ago

    Abbotsford, Canada BC Public Service Full time

    Posting Title- COMM O 21R - Communications Specialist- Position Classification- Communications Officer R21- Union- GEU- Work Options- Remote- Location- Abbotsford, BC V2S 1H4 CA Campbell River, BC V9W 6Y7 CA Cranbrook, BC V1C 7G5 CA Fort Nelson, BC V0C 1R0 CA Hope, BC V0X 1L0 CA Kamloops, BC V2H 1B7 CA Kelowna, BC V1Z 2S9 CA Multiple Locations, BC CA...

  • Casual Justice Support Worker

    2 months ago

    Abbotsford, Canada Connective Support Society Full time

    Connective is seeking an enthusiastic and dedicated individual to join our forward-thinking nonprofit organization in the role of Residence Support Worker, Justice. ROLE PURPOSE Our Community Residential Facility provides safe and secure wraparound support to individuals on parole or conditional release with residency conditions from federal institutions....

  • Site Support Specialist

    2 months ago

    Abbotsford, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in Abbotsford is seeking a highly motivated Site Support Specialist to assist in a variety of construction tasks. As a Site Support Specialist, you will support skilled tradespeople, maintain tools and equipment, and ensure a safe and efficient work site.Responsibilities:Assist carpenters, electricians, and other skilled workers...

  • Lso 3a

    1 month ago

    Abbotsford, Canada BC Public Service Full time

    Posting Title- LSO 3A - Land & Resource Specialist- Position Classification- Licensed Sc Off Other 3- Union- PEA- Work Options- Hybrid- Location- Abbotsford, BC V2S 1H4 CA Chilliwack, BC V4Z 1A7 CA Gibsons, BC V0N 1V7 CA Langley, BC V3A 8T1 CA Mission, BC V4S 0A2 CA Multiple Locations, BC CA (Primary) Pemberton, BC V0N 2L0 CA Powell River, BC V8A 5G7...

  • Service Support Specialist

    7 months ago

    Abbotsford, Canada Ocean View Funeral Home Full time

    This role provides exemplary customer service in all areas of helping client families following the loss of a loved one. A sense of urgency, empathy, attention to detail and strong communication skills are required to succeed and fulfill customer needs. The Specialist works closely with funeral directors and location managers to ensure all arrangements are...

  • Administrative Support Specialist

    2 months ago

    Abbotsford, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at beBee Professionals in Abbotsford. The successful candidate will be responsible for providing administrative support to our office operations, ensuring a smooth and efficient day-to-day function.Key Responsibilities:Manage office correspondence,...

  • Technical Support Specialist

    3 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd Full time

    Job OverviewTajpur Investments Ltd is seeking a skilled Technical Support Specialist to join their team. As a key member of our technical support team, you will be responsible for providing top-notch assistance to our clients.About the RoleThis permanent, full-time position offers a competitive salary of $33.00 per hour and comes with opportunities for...

  • Sto-re 27r

    1 month ago

    Abbotsford, Canada BC Public Service Full time

    Posting Title- STO-RE 27R - Land & Resource Specialist- Position Classification- Scientific/Tech Off R27 - Res- Union- GEU- Work Options- Hybrid- Location- Abbotsford, BC V2S 1H4 CA Chilliwack, BC V4Z 1A7 CA Gibsons, BC V0N 1V7 CA Hope, BC V0X 1L0 CA Langley, BC V3A 8T1 CA Mission, BC V4S 0A2 CA Multiple Locations, BC CA (Primary) Pemberton, BC V0N 2L0...

  • Admn o 27r

    3 months ago

    Abbotsford, Canada BC Public Service Full time

    Posting Title- ADMN O 27R - Recreation Business Specialist- Position Classification- Administrative Officer R27- Union- GEU- Work Options- Remote- Location- Abbotsford, BC V2S 1H4 CA Campbell River, BC V9W 6Y7 CA Cranbrook, BC V1C 7G5 CA Fort Nelson, BC V0C 1R0 CA Hope, BC V0X 1L0 CA Kamloops, BC V2H 1B7 CA Kelowna, BC V1Z 2S9 CA Multiple Locations, BC CA...

  • Technical Support Specialist

    3 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd Full time

    About Tajpur Investments LtdWe are a reputable company looking for a skilled Technical Support Specialist to join our team.

  • Mental Health Support Worker

    2 months ago

    Abbotsford, British Columbia, Canada Connective Support Society Full time

    Job Title: Mental Health Support Worker - Community LivingAbout the Role:Connective Support Society is seeking a dedicated and enthusiastic individual to join our team as a Residence Worker, Mental Health in Abbotsford. As a key member of our community living program, you will play a vital role in supporting residents with mental health needs to achieve...

  • Casual Mental Health Support Worker

    2 days ago

    Abbotsford, Canada Connective Support Society Full time

    Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all. ROLE PURPOSE This position will provide support to residents in a home-like environment in one of our many housing programs. You will work to enhance residents' quality of...

  • Office Support Specialist

    4 weeks ago

    Abbotsford, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly organized and detail-oriented Office Support Specialist to join our team at beBee Professionals in Abbotsford. As an Office Support Specialist, you will play a vital role in ensuring the smooth operation of our office by handling various administrative tasks.Job Summary:This is a fantastic opportunity for an individual who is looking...

  • Pt - Residence Support Worker, Justice (Abbotsford)

    2 days ago

    Abbotsford, Canada Connective Support Society Full time

    Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all. ROLE PURPOSE This position will provide support to residents who are transitioning from correctional institutions to the community, easing their transition and assisting in...

  • Executive Support Specialist

    1 week ago

    Abbotsford, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    beBee Professionals in Abbotsford is seeking a detail-oriented Executive Support Specialist to manage daily office operations. The ideal candidate will be responsible for organizing office activities, supporting staff, and ensuring that administrative tasks are completed efficiently.Job OverviewThis role is an excellent opportunity for a highly organized...